Search results for "Business Process"

Organizational model and operations performance: a longitudinal study of Italian Judicial Courts

The study focuses on six Italian judicial courts that recently implemented a new organizational model based on the so-called "Ufficio Per il Processo" (UPP) and gathers qualitative and quantitative data over a two-year period (pre- and post-UPP). The research investigates the relationship between court clerks' organizational models and operations performance. The results indicate that the different types of organizational models are associated with improved performance when compared to the pre-implementation level depending on the cases’ congestion level the court has to deal with. The findings highlight the importance of considering the organizational structure in optimizing judicial court…

Industry vs. Services

2017

This chapter examines the difficulties of the country to emerge as an industrial power, despite the rich mineralization of the country, which has given birth to a proliferation of mines and conflicts focusing on the environmental and social consequences of mining. More than the lack of abundant energy reserves, the choices of the economic and political leaders have not been conducive to an industrial takeoff similar to neighboring countries. The steel and garment industries have never been very strong, the automobile cluster of Laguna province is much less impressive than what is seen in Thailand, and the high-tech industry works mostly for foreign companies, in the absence of any major ind…

Towards a more sustainable process industry: A single case study of restructuring within the Eyde process industry cluster

2018

Due to increased attention on environmental issues, industrial sustainable restructuring is high on the research agenda. The article adds to the literature through an analysis of a restructuring process within a Norwegian process industry cluster. By introducing an analytical framework combining the concepts of entrepreneurial discovery process and path dependency theory, the article offers a deeper understanding of the role of various types of actors in processes of restructuring. The authors categorise the actors as either firm-level entrepreneurs or system-level entrepreneurs on the basis of their motivation. While the former are motivated mainly by firm success, the latter find their mo…

The business plan as a project: an evaluation of its predictive capability for business success

2012

Although there is extensive research aimed at identifying the main success factors for new ventures, efforts directed at evaluating the real effect of the existence and quality of a business plan on a firm's survival chances have been limited. This study attempts to fill this gap by analyzing to what extent the quality of a business plan, measured according to its economic, financial and organizational viability, constitutes a good predictor of business survival; and how other variables related to the characteristics of the entrepreneur and the business can affect the predictive capability of the model under consideration. Hypotheses are tested using data collected from 2142 service firms. …

Construction of decision support system in business design based on integration of information technology

2016

In an increasingly competitive environment the successful functioning of any business requires continuous improvement of services, expanding the range of products and range of services, standardization, and implementation of new busines ideas, establishment and dissemination of innovative solutions on the market. The implementation of such measures were carried out in a well-developed business projects. Automating business processes often requires the organization of various programs, which creates a problem of integration. The paper attempts to organizations handling business processes through the integration of various software tools. One of the major component due implementing business p…

Proposal for the Reengineering of Processes in the Management of Information and Communication Technology

2019

This article describes the strategies implemented in the improvement of the processes in the management of information and communication technology (ICT) on the “Universidad Nacional de Loja” carried out by the “Unidad de Telecomunicaciones e Informacion” (UTI). First, the analysis of the processes carried out in the management of ICT is narrated. Subsequently, the experiences and best practices of information technology management implemented are described, considering the processes recommended by the Technology Infrastructure Library of Information (ITIL v3). Finally, the results obtained from the process of reengineering in ICT management carried out by the UTI are shown, using free soft…

Are requirements elicitation sessions influenced by participants' gender? An empirical experiment

2021

[EN] Context: Requirements elicitation is a crucial phase in the software development life cycle. During requirements elicitation sessions, requirements engineers capture software requirements, and motivate stakeholders to express needs and expected software functionalities. In this context, there is a lack of extensive empirical research reporting the extent to which elicitation sessions can be influenced by participants' gender. Objective: This paper presents our research endeavour to investigate requirements engineers' effort and elicited requirements' accuracy based on participants' gender. Method: We conducted an experiment in two rounds with a total of 59 students who played the role …

Business Process Management Workshops

2014

The Role of Business Models in Developing Business Networks

2008

Business models have received a substantial amount of interest recently. Also, various research studies have discussed business models, especially in the context of a single company operating in mass markets. Unfortunately, these models often are not applicable for complex products or services that build on long-term knowledge about customer tastes, facilities, and skills. Especially on global markets, the asset specificity and vast geographical distances make it difficult for any single company to provide this kind of service cost-efficiently on a large scale. Instead, it calls for cooperation among multiple firms. Creation of a joint business model for a collaborative network is a necessa…

Collaborative Business Model Innovation Process for Networked Services

2013

This paper presents a process framework for innovating joint business models (co-BM) for multiple companies. Our framework describes the change management that should be carried out in parallel to the rigorous analysis and development of the business model details. With two illustrative cases we show that fruitful co-BM creation process in networks requires both development of the model itself, but also organizational innovation processes including mutual learning and harmonisation of operations. We claim that by understanding this dual process and its key facets might help (1) to coordinate the practical BM creation projects better and (2) to analyse which BM related decisions contribute o…