Search results for "Business process management"

Understanding the determinants of business process modelling in organisations

2011

PurposeThe purpose of this paper is to address a theoretical gap in the business process management (BPM) literature on factors that influence the acceptance and use of business process modelling (PM) in organisations. The paper seeks to contribute to theory building and practice in BPM through better understanding of important determinants of PM adoption and use.Design/methodology/approachA combination of literature review and 34 interviews in context was used to develop a PM acceptance model that was subsequently empirically tested using survey data from 74 companies.FindingsThe paper provides empirical insights about how business PM can be influenced by many factors in the organisational…

Dynamic capabilities in e-health innovation: Implications for policies

2017

Abstract Objective To mitigate the effect of caregiver shortage, collaborative networks in Norwegian municipalities are exploring the possibilities provided by e-health and welfare technologies. However, extracting benefits from such technologies depends on many factors. Methods In this study, an extensive literature review is performed to compare e-health and other sectors in terms of the critical success factors in collaborative business process management. Using the dynamic capabilities view as a general theoretical lens, and a process orientation framework for operationalization, these factors are then conceptualized and validated in a cross-sectional study of cases in the Norwegian mun…

Organizational model and operations performance: a longitudinal study of Italian Judicial Courts

The study focuses on six Italian judicial courts that recently implemented a new organizational model based on the so-called "Ufficio Per il Processo" (UPP) and gathers qualitative and quantitative data over a two-year period (pre- and post-UPP). The research investigates the relationship between court clerks' organizational models and operations performance. The results indicate that the different types of organizational models are associated with improved performance when compared to the pre-implementation level depending on the cases’ congestion level the court has to deal with. The findings highlight the importance of considering the organizational structure in optimizing judicial court…

Construction of decision support system in business design based on integration of information technology

2016

In an increasingly competitive environment the successful functioning of any business requires continuous improvement of services, expanding the range of products and range of services, standardization, and implementation of new busines ideas, establishment and dissemination of innovative solutions on the market. The implementation of such measures were carried out in a well-developed business projects. Automating business processes often requires the organization of various programs, which creates a problem of integration. The paper attempts to organizations handling business processes through the integration of various software tools. One of the major component due implementing business p…

Joint Development of Novel Business Models

2006

Changing competitive environment forces companies to innovate and renew their business models towards a more value-adding and customer-centric direction. Often, a prerequisite for this is that the companies are willing to combine their capabilities by co-operating and creating long-term strategic networks with each other. The formation of networks is a cyclical learning process, along which the infrastructure and strategies emerge incrementally through mutual adjustment. We analyze such network formation process among three companies that are operating in separate but complementary industries. They are seeking to expand their service offering through the use of ICT. We reflect upon this dev…

Exploring Process-Modelling Practice: Towards a Conceptual Model

2008

Despite the importance of process modelling for business process management and related tasks, there are few theories and empirical studies of process-modelling practice available that can serve as the basis for understanding and improving this important practice. To contribute to the development of better theory, this paper proposes a model of process modelling practice, focussing on the relations between process modelling purpose, process modelling process, model artefact, process modelling outcome as well as initial and eventual modelling and process maturity. The proposed model is based on the existing literature and validated in a study of 34 Norwegian process-modelling projects. Resul…

Business Process Models and Information System Usability

2015

Abstract The paper describes the use of business process models for effective managing of information system execution processes and transparent representation of execution statuses. Contrary to traditional approaches where business process models are used only in the initial stages of information system development, the proposed approach suggests direct utilization of business process models during the use of information systems. Information system usability can be improved by using new means of representation, and business process models can serve as an efficient way to visualize execution processes in information systems.

Cloud Based Business Processes Orchestration

2014

Abstract As the value concept of the cloud is evolving from a cost-saving mechanism into a growth instrument, more and more organizations are turning to the cloud in an attempt to redesign their core business processes. The opportunity for process innovation is vast, and it will take the disciplined approach of BPM, with the computing understanding and accessibility of the cloud, to make the most of what lies ahead. With the popularity of cloud computing, Platform-as-a Service (PaaS) becomes one of the core technical enablers of enterprises to change the delivery of services to both customers and internal organizations. An application in an enterprise needs to take into account various spec…

Inferring Business Rules from Natural Language Expressions

2014

This paper proposes a mapping technique for automatically translating rules expressed in a format based on natural language, i.e. Semantics of Business Vocabulary and Business Rules (SBVR) standard, into production rules that can be executed by a computer (i.e. Rule engine). The proposed approach achieves a twofold purpose: on the one hand non IT skilled people (i.e. Domain expert) can effectively focus on business rules definition by using statements in natural language, and on the other hand the IT staff will have to manage business rules in a format ready to be executed by a rule engine. The main goal is to overcome some weaknesses in the software development process that could produce i…

Human Factor and LEAN Analysis at Industrial Manufacturing Plants

2018

The aim of the research was to find out effective identification and prevention of ergonomics problems in industrial metal processing manufacturing plant, based on human factor workload analysis and LEAN failure mode and effect analysis. Creation of safe, effective work places, emphasizing human oriented approach and implementing ergonomics in business process management is one of the main conditions for sustainable development of an enterprise. For the research were chosen packaging, assembling and quality control manufacturing plant operations due to main complaints from workers about physical overload, intensive work pace and task complexity. Human factor analysis provides holistic under…