Search results for "Business process"
showing 10 items of 131 documents
Is experience a useful resource for business model innovation?
2016
ABSTRACTBusiness model innovation has been proposed as a powerful strategic tool, able to offer competitive advantage, create markets and even reshape industries. Despite these powerful effects, little research has been conducted into studying and improving business model generation methods, and even less study has gone into analysing how to define new business models that can exert a disruptive effect on markets and industries. Our work tries to fill this gap, analysing whether experience encourages or discourages the generation of disruptive business models. An empirical analysis was carried out using an experimental methodology. The results seem to contradict the currently dominant Resou…
Integration of Learning and Working: Convergent Processes and Systems
2008
Cloud Based Cross-system Integration for Small and Medium-sized Enterprises
2017
The usage of information technology (IT) is one of the major factors for ensuring the growth and competitiveness of enterprises, as well as it also benefits the effective knowledge management within the organisation.There are large-scale knowledge management systems (KMS) covering the full functionality for facilitating the effectiveness and productivity of employees. These systems are frequently integrated into other organisation's management systems. But the most of the small and medium-sized enterprises (SMEs) cannot afford to use these KMS, and also the full functionality of these KMS is not necessary for them. Thus, the solution is to combine the parts of cloud based knowledge manageme…
Business models and opportunity creation: How IT entrepreneurs create and develop business models under uncertainty
2015
How can entrepreneurs develop business models for markets in which the technology is constantly changing-or create business models for markets that do not exist? These are fundamental questions for information technology IT entrepreneurs, and for information systems IS scholars who seek to develop a theoretical understanding of business models. The case study presented in this paper addressed these questions, demonstrating how a small software firm developed its business model over a 15-year period in cloud gaming markets. Based on the empirical findings, a preliminary theoretical model is presented. The aim of the model is to increase scholarly understanding of how business models are crea…
THE FIRM-LEVEL EFFECTS OF SERVICE INNOVATION: A LITERATURE REVIEW
2010
Despite the importance of service innovation, its effects have been given relatively little explicit attention in the extant literature. Instead, researchers often implicitly assume that firm-level service innovation activities result in a number of positive financial and other effects. This paper conducts a systematic review of literature on the firm-level effects of service innovation and attempts to identify and categorize the effects suggested in the literature. The review reveals a considerable number of potential firm-level service innovation effects that have been discussed in extant research. We suggest that they may be divided into five effect categories: (1) business process effec…
The Knowledge Intervention Integration Process
2012
Process oriented Knowledge Management (pKM) has been a widely discussed approach for KM initiatives. The approach ties business strategy closely to KM by connecting knowledge activities to key business processes. Social Software has been taken up in many domains as an organizational tool for managing knowledge. Up till now, the impact of being globally distributed (organizations and teams) has not been emphasized within the pKM view, nor has been the Social Software approach. The globally distributed, Social Software – supported approach has clear impacts for designing and implementing KM processes in the pKM view. Within this paper the authors clarify these implications with an integrated …
Understanding the determinants of business process modelling in organisations
2011
PurposeThe purpose of this paper is to address a theoretical gap in the business process management (BPM) literature on factors that influence the acceptance and use of business process modelling (PM) in organisations. The paper seeks to contribute to theory building and practice in BPM through better understanding of important determinants of PM adoption and use.Design/methodology/approachA combination of literature review and 34 interviews in context was used to develop a PM acceptance model that was subsequently empirically tested using survey data from 74 companies.FindingsThe paper provides empirical insights about how business PM can be influenced by many factors in the organisational…
Tecnologías de información y contabilidad de gestión: evidencia empírica de la autoridad portuaria de Valencia
2008
Ports that have good geographical location, efficient management and value-added services have potential for international leadership, as is the case with the Valencia Port Authority, which figures prominently in the international ranking of container ports. Information systems should stimulate the curiosity of organizations, facilitate the process of participatory decision-making and enhance the ability of the organization to cope with changes in the environment. Changes occurring in the environment fully affect the organization and therefore its computer systems. Through the study of the Business Intelligence Systems at the Valencia Port Authority, we seek to reaffirm the assumptions of t…
Evolution of Telecom Operator Software Industry: Conclusions and Future
2009
Analysis of software industry is a challenging task due to the inherent characteristics of software industry. This is not simply due to the immaterial nature of software, or to zero marginal cost of replicating software, nor it is due to knowledge intensiveness of the industry. Most software is vertical software and is developed for the purposes of some vertical industry, such as finance or telecom, whose business the software will support. The major challenge for analysing a vertical software industry comes from understanding the interaction of software technology and the business requirements of the vertical industry.
The impact of IT applications on customer satisfaction: some new perspectives in the supplier-retailer relationships
2010
The widely-reported advantages of information technologies (IT) in business processes have driven companies to devote important financial resources to IT solutions. However, academics suggest that investment in IT should be carefully assessed and restricted to what is strictly necessary. In this line, this paper aims at analysing the relationship between the customer perception about the IT intensity of use by its main provider and customer satisfaction with the provider's IT solutions as well as the existence of differences across activity sectors. For a sample of retailers of four different industries – i.e., grocery, apparel, electronics and furniture – results support the existence of s…