Search results for "Client"
showing 10 items of 164 documents
De l'usage stratégique du stéréotype dans la lettre commerciale de Vente Par Correspondance
2011
The commercial letter constitutes for every organization a professional external communication tool with a twofold purpose: to incite the customer to order and to develop the customer relationship. Indeed, developing customer loyalty is today the basis of any commercial approach. Companies have to develop a close relationship with each of their customers quickly and remotely: each communication medium has to make this relationship strategy visible to the customers. In the mail order business, the commercial documents which are regularly sent to customers are the basis on which the construction of the customer relationship rests. This study analyses the strategic use of stereotypes in a corp…
Analyse de la genèse des écarts entre l'intention des entreprises à instrumentaliser leurs messages publicitaires et ceux perçus par les clients. Sém…
2010
Les enquêtes client mystère : un dispositif de gestion au service des transformations organisationnelles ou comment réorganiser l'entreprise " au nom…
2012
The mystery shopping technique is a tool frequently used by organizations to hit a double target: (1) to seduce/to reassure/ to make the customer regular; (2) to diffuse the customer's voice in the organization and to justify the change. Although a great diffusion of the mystery shopping in private and public organizations, there are few studies on this tool. From the SNCF's example, the author considers the mystery shopping from the foucaldian point of view as a management mechanism in order to support organizational changes and analyses the effects of power induced by this tool.
1988 06. Documentos del Vº Congreso del PSPV-PSOE. El proyecto de la mayoría. Valencia, 3-5 de junio 1988
2014
1988 06. Documentos del Vº Congreso del PSPV-PSOE. El proyecto de la mayoría. Valencia, 3-5 de junio 1988. Los documentos del 5º congreso del PSPV-PSOE que se recogen son: Informe sobre modificación del artículo 14 de los estatutos del PSPV-PSOE aprobados en el 4º congreso. Propuesta de reducir las 36 comarcas actuales a 21 en las Resoluciones del 5º Congreso. Estatutos. Guía orgánica del PSPV-PSOE, y las resoluciones del congreso. Censo de militantes. Dossier de prensa del congreso.
Documenti editi e inediti su due argentieri attivi nelle Madonie nel XVIII secolo: Marco Li Puma e Gregorio Balsano (Balsamo)
2014
L’articolo, utilizzando documenti editi e inediti, indaga la produzione di Marco Li Puma e Gregorio Balsano, argentieri attivi in Sicilia nella seconda metà del Settecento. Il primo è attestato a Petralia Sottana, dove realizza diverse opere tra cui l’inedito servizio di cartagloria in argento del 1758 commissionatogli da don Gaetano Carapezza, procuratore dell’altare delle Anime del Purgatorio della Chiesa Madre, e a Petralia Soprana, centro in cui si trova l’unica opera firmata, la cassettina per elemosina custodita nel Tesoro della Matrice. Il Balsano, invece, è documentato, oltre che a Castelbuono e a Polizzi Generosa, anche a Cefalù dove collabora alla realizzazione del sontuoso altare…
Tralci d’argento: busti reliquari e paliotti in Sicilia tra Sei e Settecento
2022
Si indagano alcune opere in argento eseguite in Sicilia tra Sei e Settecento caratterizzate da simili repertori decorativi che, seguendo di volta in volta gli stilemi della pertinente temperie culturale, si rintracciano indistintamente sia sui manufatti d'arte figurative sia su intagli, statue, tessuti, gioielli, utensili e suppellettili liturgiche. Nello specifico sono indagati, per la prima volta, il busto reliquiario di Santa Rosalia della Matrice di Santa Margherita Belìce (Ag) e il paliotto architettonico della Chiesa Madre di Naro (Ag) Some silver works made in Sicily between the seventeenth and eighteenth centuries are investigated, characterized by similar decorative repertoires whi…
Oligarchies and Client Systems in Rural communities in the South of the Crown of Aragón (13th to 15th Centuries)
2010
Studies of late medieval Hispanic client systems generally focus on networks of noble power, to the exclusion of the peasantry. This is doubtless in part because the peasantry has traditionally been considered to represent a largely homogenous social group defined in opposition to the feudal nobility, whose members defended common interests. However, the last few years have witnessed a profusion of studies into the rural, or peasant, elites of Western Europe during the late medieval and modern periods, and these highlight not only significant disparities between the economic status of those and that of the remainder of the peasantry, but also their employment of specific power-mechanisms in…
L'iconografia del candelabro per il cero pasquale della Cappella Palatina, con alcune considerazioni sul committente o donatore
2019
The candelabrum for the Easter candle in the Palatine Chapel in Palermo is in many ways one of the emblematic examples of Norman sculpture in Sicily, to be placed in the context of a broader Mediterranean current, classicistic and highly expressive, which includes contemporary productions of Tuscany, Emilia, Provence, Ile-de-France, Roussillon and Languedoc, Catalonia, up to the Holy Land of the Crusaders. This essay examines its complex iconography and proposes new hypotheses about its probable client or donor, the Archbishop of Salerno and chronicler Romualdo Guarna..
Familismo amorale, modelli culturali e azione razionale
2008
In questo saggio si propone un modello esplicativo della carenza di senso civico al sud centrato sulla teoria dell’attore razionale che nello stesso tempo riconosce il ruolo della cultura e dei processi di socializzazione. È possibile spiegare, con più parsimonia, le condotte che vengono riassunte nella formula del familismo amorale nei termini della teoria dei giochi. Ma è anche possibile spiegare i fattori di lunga lena, quelli che si dispiegano nei tempi storici, in termini di adattamento a condizioni date.
Wykorzystanie II transzy Rządowego Funduszu Inwestycji Lokalnych jako instrument polityki klientelistycznej rządu wobec samorządu w perspektywie dośw…
2022
Celem artykułu jest analiza rozdziału środków z II transzy Rządowego Funduszu Inwestycji Lokalnej (RFIL) w województwie opolskim oraz debaty w tym regionie wokół zarzutów o klientelistycznym rozdziale funduszu. Według pierwszej z hipotez samorządy rządzone przez mniejszość niemiecką nie są traktowane jako politycznie neutralne i wobec tego mogą być narażone na dyskryminację w alokacji funduszu. Według drugiej specyfika lokalnego układu sił politycznych w województwie, charakteryzująca się niskim poziomem upartyjnienia, daje politykom regionu związanym z rządem możliwość podważania tezy o klientelistycznym rozdziale RFIL. Badania pokazały, że samorządy mniejszości niemieckiej mają mniejsze s…