Search results for "Client"
showing 10 items of 164 documents
Services supérieurs et recomposition urbaine
2000
Since the 1980s, we have observed an increasing tendency o f specialized services like producer services to leave their « natural habitat » in the center o f large met ropolitan areas in order to re loc at e in suburban zones. This phenomenon is particularly apparen t in North American citi es and seems to be occurring around certain French cities too. This paperinvestigates the forms taken by this new trend, and the reasons behind it. Taking economic geography and economics of cities as our theoretical basis, we first describe the main forces deter mining the agglomeration o f producer services and their preference for certain big cities. Agglomeration factors are to be looked for not only…
Faut-il rémunérer le consommateur en contrepartie de ses données personnelles ?
2020
Le règlement général sur la protection des données (RGPD) est entré en application le 25 mai 2018. Il a pour but d’instaurer plus de transparence dans les relations consommateurs entreprises. Cela a ajouté de nouvelles contraintes au niveau de la collecte des données clients. Ce papier tend donc à comprendre, à travers une étude qualitative auprès de consommateurs et de professionnels, les avantages et les inconvénients d’une politique peu évoquée dans la littérature antérieure : la rémunération des consommateurs en contrepartie de leurs données personnelles. Elle a pour but de rendre les échanges autour des données plus équitables et plus éthiques, tout en respectant le nouveau cadre règle…
Aproximación a la Geografía del despilfarro en España: balance de las últimas dos décadas
2018
Este trabajo pretende ser una primera aproximación a la dimensión del despilfarro de recursos públicos en infraestructuras en España desde 1995 hasta la actualidad en los distintos niveles de gobierno. A partir de algunas precisiones sobre los conceptos de despilfarro y corrupción, se analiza, de una parte, la inversión y los sobrecostes en infraestructuras innecesarias impulsadas y ejecutadas por la Administración General del Estado en el ámbito de sus competencias, y de otra, infraestructuras, proyectos, eventos e inversiones fallidas, vacías o infrautilizadas acometidas por las Comunidades Autónomas y los gobiernos locales. Se abordan los déficit de marco institucional y de gobernanza te…
«CHI LASCIA LA STRADA VECCHIA PER LA NUOVA, …» PERCHÉ UNA RIFORMA DEI DELITTI DI CORRUZIONE NON DOVREBBE ABBANDONARE IL MODELLO MERCANTILE
2014
Analyzing Large-Scale Crowd Simulations for Building Evacuation
2010
Animated virtual crowds have been used last years for analyzing human factors in scenarios where masses of people gather. A typical example is building evacuation in case of fire. Scalability still remains as an open issue for these multiagent systems applications. In this paper, we use a scalable architecture to simulate a large-scale version of a virtual crowd in a building evacuation. From the social point of view, the results provided by the large-scale version of the crowd add new and crucial information about the agents behavior, emphasizing the need for a small amount of trained leaders in order to save lives. From the system point of view, the results show that the trend of avatars …
Customer data collection infrastructure and Customer Experience Management:The SAQ Case Study
2017
Channel integration makes Customer Experience Management more complex and requires from retailers a regeneration of their value proposition. A longitudinal case study reveal a hierarchical sequence of operant resource triad: cultural mindsets, strategic directions for designing value propositions, and a dynamic system of capabilities for continually renewing customer experiences. The implementation of a customer data collection infrastructure, the adoption of an iterative and sequential innovation process, and the mobilization of cross-functional and multidisciplinary project teams, will help develop the firm’s dynamic system of capabilities.
Evaluation of customer satisfaction with the hospital catering system in the city of Palermo (Italy) [Valutazione della Customer Satisfaction nella “…
2009
Obiettivi: lo scopo dello studio è stato quello di rilevare la ”customer satisfaction” nella ristorazione ospedaliera di pazienti ricoverati in due strutture pubbliche (Azienda Ospedaliera Universitaria Policlinico e Presidio Ospedaliero Asl 6) ed in un Presidio Ospedaliero privato di Palermo, valutandone le differenze anche in relazione alla diversa tipologia di preparazione dei pasti, con “cucina centralizzata”, nel pubblico, ed “in loco”, nel privato. Metodi: l’indagine è stata realizzata con questionario a risposta multipla mediante intervista diretta, somministrato a 207 pazienti, su 227 presenti, che hanno collaborato all’inchiesta. Risultati: Giudizi favorevoli sono stati espressi so…
El arquitecto Rafael Guastavino (1842-1908): obra en cuatro actos
2018
[EN] This text presents extensive new information on the figure of architect Rafael Guastavino Moreno (1842-1908), those around him, and his personal and family relationships with architecture. It also examines other artistic fields and trades such as music, carpentry and winemaking, all of which influenced and obtained feedback for Guastavino¿s architecture within the historical, political and economic situation of the three places where he lived in Spain: Valencia, Barcelona and Almudévar (Huesca), before emigrating to the United States of America, where his successful professional career as an architect is widely recognized in the literature
A Distributed approach to the Remote Control and Programming Improvement
2006
The remote control of industrial plants through networks is becoming very important nowadays but it involves several issues that can degrade the performance and usability of the remote plant. This paper presents a distributed architecture improving a remote programming system which allows users to control and to program a plant remotely. The control system is based on a client/server architecture with many user interfaces that control the plant. The remote programming language is a mix of Java and client/server protocol in order to simplify the developing and to avoid the protocol/language translation. In order to obtain more efficiency, the program is developed in the client side and it is…
Client orientation in fashion e-commerce: a comparative study
2020
[EN] E-business and especially e-commerce represents one of the most important ways of doing business in the current context. That is why, researchers are doing a great effort in studying how Business to Consumer platforms manage the relationship with their clients. Regarding the most important channels of connection between consumers and companies in online market, the websites and Apps, this study analyzes the way in which e-businesses present the information to their clients from a client-focused strategy point of view. The present study evaluates how two important e-commerce companies deal with this in such a competitive market as fashion and aims to state some success guidelines for fa…