Search results for "Communication system"
showing 10 items of 139 documents
Unveiling barriers and enablers of risk management in interoperability efforts : a study from the Norwegian public sector
2013
Masteroppgave i informasjonssystemer – Universitetet i Agder 2013 All projects have uncertainty and Risk. Projects under a high risk have a high probability of failing to meet its targets like time, cost, quality and content. It is therefore important to manage it and try to reduce the risk. Risk management is a continuous process throughout the life cycle of a project and is a topic gaining increased attention. Likewise, e-government and interoperability has gained increased attention. Both eGovernment and interoperability projects are by many viewed as complex and challenging undertakings explored with high risks. The term eGovernment has been used to reflect the implementation of ICT in …
How can government organizations use Web 2.0?
2013
Masteroppgave i informasjonssystemer – Universitetet i Agder 2013 Over the past few years, most government organizations have been using e-Government and m-Government successfully with few difficulties along the way. These two forms of governments provide a solid foundation for government organizations to take the next step by becoming more participative, and engage citizens on various social media channels because most of their information and services are already digital. There are several existing research on the use of social media by organizations, most of which focus on businesses. Even though there are some similarities between the public and private sectors there are also several di…
The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits
2014
Published version of an article from the journal: Information Systems and e-Business Management. Also available from Springerlink: http://dx.doi.org/10.1007/s10257-014-0253-4 Senior management involvement, organisational commitment and group efficacy are expected to have a positive impact on Information Technology Infrastructure Library (ITIL) implementation benefits. Specifically, more involvement, commitment and efficacy should produce greater achievement. Analysing data from a survey of 446 Nordic ITIL experts, this paper examines the relationships between these predictor factors and benefits, and investigates which is most critical. This study verifies the importance of all factors, but…
Implementing IT Service Management: A systematic literature review
2013
Author's version of an article in the journal: International Journal of Information Management. Also available from the publisher at: http://dx.doi.org/10.1016/j.ijinfomgt.2013.01.004 This article provides a systematic review of existing research related to the implementation of IT Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL). The review's main goals are to support research; to facilitate other researchers' search for relevant studies; and to propose areas for future studies within this area. In addition, we provide IT managers with useful information on ITSM and ITIL, based on research-based knowledge of their implementation. The review results sug…
Access Security and Personal Privacy in Public Cellular Communication Systems: The Past, the Present and Beyond 2020
2010
In order to predict the future one needs to understand the past and then interpolate as best as possible. We expect this to work reasonably well for a “2020 Scenario”, but we do not expect this approach to be valid for a “Beyond 2020” scenario.
Understanding and managing process interaction in IS development projects
2012
Published version of an article from the book: Nordic Contributions in IS Research. Also available on SpringerLink:http://dx.doi.org/10.1007/978-3-642-32270-9_2 Software-based information systems must be developed and implemented as a part of business change. This is a major challenge, since business change and the development of software-based information systems usually are performed in separate processes. Thus, there is a need to understand and manage the relationship between these two kinds of processes. In this paper we draw on a longitudinal case study. We suggest a framework to analyze the case as interaction between software development processes and organizational change processes.…
From common operational picture to common situational understanding: An analysis based on practitioner perspectives
2021
Abstract The concepts of Situational Awareness (SA) and Common Operational Picture (COP) are closely related and well-acknowledged to be crucial factors for effective emergency management. In multi-agency operations, such as extreme weather events, the involved first responders manage the event with different mandates, objectives, and tools which can make it challenging to build a COP. Effective collaboration requires a common situational understanding, based on knowledge about each other’s responsibilities and tasks, mutual respect and trust, as well as common communication tools for emergency communication and information sharing. This paper argues that the COP serves as a basis for decid…
Identifying reasons for ERP system customization in SMEs: a multiple case study
2012
PurposeThe purpose of this paper is to investigate possible reasons for enterprise resource planning (ERP) system customization in small and medium‐sized enterprises (SMEs), with a particular focus on distinguishing influential factors of the SME context.Design/methodology/approachAn exploratory qualitative research approach was employed, to identify new insights within the SME context. A multiple case study of four SMEs was conducted. Data were collected through 34 qualitative interviews with multiple informants across the four cases.FindingsThe paper reports findings from four SMEs where ERP customization has been applied to match organizational needs. First, the level and type of ERP sys…
Reinventing librarians: assistance in the scholarly communication process
2014
Presentation from the workshop "Informational services for research process" (14.-16.04.2014., Riga).
Issues of adopting benefits management practices of IT investments in municipalities: A Delphi study in Norway
2007
Author's version of a chapter in Proceedings of the 40th Annual Hawaii International Conference on System Sciences. Also available from the publisher at http://dx.doi.org/10.1109/HICSS.2007.303 The concept of benefits management highlights explicit practices to facilitate benefits realization from information technology (IT) investments, in addition to plain project management focusing on information systems (IS) deliverables as such. This article presents preliminary results from a Delphi study of identifying critical issues to facilitate adoption of benefits management practices in Norwegian municipalities. Three expert panels were established, representing three stakeholder groups within…