Search results for "Companies"
showing 10 items of 91 documents
The use of the internet for corporate reporting by Spanish companies
2002
During the last decade there has been a profound revolution in the information technology by means of the Internet, and obviously accounting has been directly affected by this change. Although the main objective of this paper is to study the use of the Internet by Spanish companies to disclose financial information, we also discuss about the reasons of companies to use the new technologies to communicate with interested parties and its consequences. The empirical research is based on companies listed on the Madrid stock exchange , we analyse not only the information provided, but also the factors that explain the different attitudes of companies towards this vehicle for investors relationsh…
The paradoxical management of service skills
2015
This paper focuses on service skills which are mobilized by front office agents when they are involved with customers. These skills are most of the time tacit. We consider that the way in which firms recognize these skills and contribute to their development is an important management issue. It is all the more important that a lot of jobs combine poor levels of qualification and highly situated skills.
Social media monitoring: aims, methods, and challenges for international companies
2014
Purpose – The purpose of this paper is to clarify the aims, monitoring methods and challenges of social media monitoring from the perspective of international companies. Trends in the literature are also investigated. Design/methodology/approach – Based on a systematic literature review, 30 key articles from 2008 to 2012 were further analysed. Findings – International companies need real-time monitoring software, expertise and dynamic visualization to facilitate early detection and prognoses supporting strategy making. This is a costly affair, prompting questions about return on investment. A recent trend in the research literature concerns the development of models describing how issues s…
Customer Relationships Management in Organizations
2013
Abstract In recent years, the market for on-demand CRM applications suffered especially in the segment of small and medium companies because of the concerns about the cost and the complexity of on request implementations. CRM on demand is a good choice for companies that want to implement standard processes that can use data structures “out of box” with little or not at all internal IT support and does not require complex or real-time integration with back office systems. However, on-demand CRM software is not always as simple as vendors want us to believe. Customizing can be problematic and interface tools of CRM vendors can not provide desired levels of integration. Implementing a hosted …
Supporting Creativity and Learning at Work : Practices and Structures from Growth Companies
2021
The constant change embedded in contemporary working life requires employees and organisations alike to continuously learn and, simultaneously, adapt and be creative. The potential to attract, manage and engage creative people, as well as support learning, has become increasingly important in organisational contexts. It is essential to recognise what the underlying learning theories are and how they connect with the current understanding of creativity. It is also important to study different manifestations of creativity and learning and reactively and proactively discover ways of supporting and developing both aspects in contemporary organisations. In this chapter, we first present our appr…
Humanities and Social Sciences Latvia. Vol. 23, N. 2
2015
La mesura de l'ús de les llengües en els mitjans telemàtics
2020
La consolidació de l'entorn digital i totes les seues modalitats de comunicació ha ampliat les possibilitats d'interacció i, per tant, els àmbits d'ús de les llengües. Com a adaptació a aquesta nova realitat, en aquesta aproximació metodològica plantegem la combinació de diferents tècniques no reactives: explotació de fonts secundàries, observació sistemàtica, i mystery shopping. Les fonts d'observació directa ens permeten mesurar de manera efectiva l'ús de les llengües en la comunicació telemàtica. Els autors ho han aplicat específicament en l'administració local i en empreses de serveis. En l'àmbit administratiu, a més, això ens ha servit per a desenvolupar un índex global de presència de…
A Comparative Facebook Content Analysis between Romanian and Western European Airline Carriers
2014
This research aims to investigate the different social media strategies adopted by the airline companies from two European regions. In the attempt to land more customers on their social media runway, drive more sales from social media content, increase customer satisfaction through a high response rate or increase their brand awareness, the airlines combine creativity and high-quality ideas to better promote their products and services to customers all around the globe. The paper analyses the content (number of fans, posts, number of likes, the dynamics of comments, response rate) on the Facebook pages of Tarom, Blue Air, Wizz Air, Lufthansa, Austrian Airlines, KLM International and Air Eur…
L'impresa mafiosa: problemi definitori e questioni di metodo
2016
Il capitolo si interroga sul concetto di "impresa mafiosa" individuandone, trasversalmente ai diversi approcci che in letteratura hanno affrontato la questione, dimensioni rilevanti ed elementi critici. The chapter questions the concept of "mafia enterprise" identifying its relevant dimensions and critical elements across the various approaches that literature has addressed to the issue.
Humanities and Social Sciences: Latvia, Vol. 20, Issue 1
2012
DALIA ANTINIENE. Attitudes Reflecting National Identity of Lithuanian Students ; ALDIS BULIS, ROBERTS ŠKAPARS.Competitiveness of Latvian companies in People’s Republic of China ; GUNTA ROZIŅA, ELVĪRA ZELGALVE. English for Banking: An Instrument for International Communication ; VIESTURS PAULS KARNUPS. The 1936 Devaluation of the Lat and its Effect on Latvian Foreign Trade ; VALĒRIJS PRAUDE, SANTA BORMANE. Trends of Development and PossIBiLities of efficiency improvement in Marketing Communications ; CAROLIN KUHN, ĒRIKA ŠUMILO. “Leaders Must Learn How to Create an organisational Climate Where Others Apply Innovative Thinking to Solve Problems and Develop New Products and Services”