Search results for "Custom"

Production planning in reconfigurable enterprises and reconfigurable production systems

2005

Reconfigurable enterprises and reconfigurable production systems represent nowadays one of the key responses towards the organisational and manufacturing needs arising in the new era known as mass customization. The paper proposes an Agent Based approach for the production planning activities in reconfigurable enterprises, characterized by complex, articulated and geographically distributed production capacities contended by many product families and composed by reconfigurable production systems that allow quick adjustment of production capacity and functionality consenting to manufacture different products of the same part family.

Shape and dimensional accuracy in Single Point Incremental Forming: State of the art and future trends

2007

Abstract The paper is aimed to discuss some relevant issues concerning an innovative sheet metal forming technology, namely Single Point Incremental Forming. The advantages of this technology are addressed, including its capability to provide effective answers to some impellent industrial requirements: process flexibility, strong customer orientation, production of highly differentiated goods at low industrial costs. As well some relevant drawbacks are highlighted, mainly as concerns the level of accuracy permitted by the process. A wide recognition of the research efforts in this field is presented, taking into account some general considerations on the difference sources of shape and dime…

Reconfigurable control of robotized manufacturing cells

2007

This paper investigates the field of manufacturing system control. The addressed subject is indeed very fascinating, due to the importance that it has reached in the last decades both at research and industrial level. On the other hand, it seems to the author that most of the complexity intrinsic to the subject itself relies on the different meanings or levels of abstraction that both the terms ''manufacturing system'' and ''control'' may symbolize. The presented research aims to face the topic in a concrete fashion, i.e., by developing a control software system for a specific, although easy to be generalized, robotized manufacturing cell. Two different development methodologies, from the c…

Engagement del consumidor a través del contenido generado por las empresas en instagram

2021

Purpose: The purpose of this paper is to analyse the impact of consumers’ perceptions of the enjoyment and originality of firm-generated content (FGC) posted on Instagram on affective customer engagement (CE). In addition, an examination is undertaken of affective CE as a driver of customer behaviour. Design/methodology/approach: The paper takes a quantitative approach using a sample of 334 women followers of an eco-friendly restaurant Instagram account. After validation of the measurement scales, the hypotheses were tested through structural equation modelling. Drawing on the stimuli-organism-response framework the authors posit that consumers’ perceptions of the enjoyment and originality …

Realizacja konstytucyjnej zasady równości na przykładzie wyroku Trybunału Konstytucyjnego z 3 marca 2015 r

2017

Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice1

2006

This article attempts to extend prior research by testing the effects of justice components (distributive, procedural, and interactional) on customer satisfaction beyond the expectancy disconfirmation paradigm. To this end, two separate field survey studies were conducted. A total of 568 customers were surveyed in 38 hotels and 40 restaurants. The results showed that distributive justice was critical in predicting customer satisfaction, while the influence of procedural and interactional justice was secondary. Justice concepts were also robust against the simultaneous inclusion of disconfirmation and performance in the satisfaction equation. The article concludes with theoretical and manage…

Inspiration, interaction, efficiency and simplicity : 4 values that can be mobilized in store to improve the customer experience

2020

The development of e-commerce is both a source of unprecedented competition for physical stores but also an opportunity to think about their commercial proposition. Creating a unique and memorable experience for their customers has become the major challenge for retailers today. Based on a literature review and customer interviews, this paper suggests four major values of shopping experience -simplicity, efficiency, inspiration and interaction -and their variations. Implications and guidelines are address to retailers willing to develop easily their experience offer.

STRUMENTI E MATERIALI PER LA FABBRICAZIONE DIGITALE IN ARCHITETTURA/INSTRUMENTS AND MATERIALS FOR DIGITAL MANUFACTURING IN ARCHITECTURE

2017

Il contributo descrive strumenti e materiali oggi disponibili per la fabbricazione digitale in architettura, offrendo un’ampia panoramica sulle tecniche di stampa 3D e su come potrebbe rivoluzionare le costruzioni con importanti ricadute tecniche, economiche e sociali. Dal concetto di mass customization alla creazione dei Fab Lab, dal Contour Crafting alla tecnologia D- Shape e al progetto WASP assistiamo a un ripensamento del processo architettonico, ma anche a una ricerca sui materiali naturali, ecosostenibili e “programmabili”. The article describes tools and materials available today for digital manufacturing in architecture, offering a wide overview of 3D printing techniques and how it…

High performance in after-sales support services in the automotive industry

2009

In the automotive aftermarket industry, market development has become more than merely the offer of a core product portfolio. With the aim of genuine differentiation and increased customer loyalty, the so-called value-added services have been brought into the market as separate/independent services or as product-supporting services by the automotive industry. However, owing to the increasing price erosion and budget pressure in practice, it has become essential for companies to ensure the effectiveness and efficiency of the services offered. The groundwork of effective and efficient service is a market- and customer-oriented service portfolio. This in turn requires a service-controlling sys…

Best practices in the Japanese software market

2007

Globalization of software markets is driving software firms to seek market share and growth opportunities from leading software markets in the world. As the second largest software market, Japan offers high growth potential for foreign software firms. In Japan, the information and communication technology industry is the largest market sector, and the size of the software market in Japan was US$131.8 billion in 2004. Despite great opportunities in the Japanese market, entering the market and conducting successful business there can be difficult due to cultural differences between Japan and Western countries. In this multi-case study we focus on nine software firms in order to examine the be…