Search results for "Dissonance"

Streaming era digital media piracy : an integration of three theoretical perspectives

2018

Consumer digital piracy in media contexts is one of the most publicized adverse developments brought on by the Internet and digitization of data. Since the turn of the millennium, it has irrevocably changed the business environment for the creative industries. The sharp decrease of recorded music sales, especially in the physical album format, is perhaps the best example of the negative effects digital piracy. However, the growth of legal services in digital music and video is balancing this trend, as consumers have found that piracy is no longer the obvious solution to acquiring music and video content. This also calls for new approaches to piracy research. We sought them by integrating th…

Emotional Dissonance in workplaces: differences between jobs and perceived well-being

2019

Purpose. According with a recent EU-OSHA research, among the sources of major stress on workplaces there is some connected to emotional regulation, such as "having to deal with difficult customers, patients, pupils, etc. (58%). Hochschild (1983) called emotional labour the process by which employees manage their emotions to meet organizationally mandated emotional display rules or norms concerning. When an employee must express an emotion he or she does not feel, is lead to emotional dissonance, that affect well-being (Sheldon et al., 1997). The aim of this work is to explore how the emotional dissonance affect the personal well-being in a sample of italian workers differentiated by sector,…

Relaciones de la disonancia emocional y del clima de servicio con el bienestar en el trabajo: un estudio transnivel

2014

In this study, emotional dissonance and service climate are related to well-being at work through two independent corridors. To consider emotional dissonance and service climate, we designed a cross-level model where multilevel predictors (individual emotional dissonance and work-unit service climate) were related to individual levels of burnout and engagement. Using a sample of 512 employees working in 152 work-units, we confirmed the existence of a model where service climate is significantly related to burnout and engagement, beyond the role of emotional dissonance. The research concludes with a discussion of these results and future implications. Este trabajo analiza las relaciones entr…

Levels of cognitive congruence between managers and team members’ perceptions of cooperation at work

2019

Much of the research on the psychological dynamics of performance teams suffers from the following limitations: consideration of only one theoretical framework and analysis of just one perspective (e.g., manager&ndash

Mild Dissonance Preferred Over Consonance in Single Chord Perception

2016

Previous research on harmony perception has mainly been concerned with horizontal aspects of harmony, turning less attention to how listeners perceive psychoacoustic qualities and emotions in single isolated chords. A recent study found mild dissonances to be more preferred than consonances in single chord perception, although the authors did not systematically vary register and consonance in their study; these omissions were explored here. An online empirical experiment was conducted where participants ( N = 410) evaluated chords on the dimensions of Valence, Tension, Energy, Consonance, and Preference; 15 different chords were played with piano timbre across two octaves. The results sugg…

At the interface between sensation and emotion : perceived qualities of single chords

2017

The focus of this dissertation is to investigate the perception of single chords, both in terms of perceived emotions and psychoacoustic qualities. Previous empirical research on harmony perception has mainly been concerned with horizontal aspects of harmony: studies focusing on vertical harmony perception have been rare. The current work aims to fill some of the still evident gaps between musicology, music psychology, and psychoacoustics with regard to single chord perception by combining both empirical and theoretical approaches. The work comprises three publications, based on two large-scale empirical experiments conducted with the aim of drawing the attention of both expert and inexpert…

Examining the Impact of eWOM-triggered Customer-to-Customer Interactions on Travelers’ Repurchase and Social Media Engagement

2021

Electronic word-of-mouth (eWOM) communication on social media has revolutionized how travelers search for and share information and how they interact with one another digitally. This research examines the effects of eWOM-triggered customer-to-customer (C2C) interactions on travelers’ post-eWOM behaviors (i.e., repurchase and customer engagement) in a cross-cultural context. Drawing upon cognitive dissonance theory, a scenario-based experiment was conducted using a sample of 461 African tourists with recent intracontinental travel experience. Our findings suggest that a customer’s repurchase intention and engagement in social media C2C interactions are significantly influenced when their eWO…

Emotional Dissonance in workplaces: dierences between jobs and perceived well-being

Theoretical background. The connection between work-related stress and psychosocial risks and workers’ health and safety has been confirmed in a wide range of studies all over the world. According EU-OSHA (2016), "while acknowledging the role of individual dispositions and general life circumstances, it has been shown that stress stemming from work-related factors may significantly affect workers’ functioning in and outside work". According with a recent EU-OSHA research, among the sources of major stress there is some connected to emotional regulation, such as "having to deal with difficult customers, patients, pupils, etc. (58%) or "poor communication or cooperation within the organisatio…

The Effect of Emotional Dissonance and Mental Load on Need for Recovery and Work Engagement among Italian Fixed-Term Researchers

2020

Although many studies have been conducted to evaluate the risk and protective factors on psychological health among academic staff, little attention has been paid to fixed-term researchers, the weakest figures in the academic context. By using the Job Demands&ndash