Search results for "E-Government"

Explaining non-adoption of electronic government services by citizens. A study among non-users of public e-services in Latvia

2018

This paper analyses citizen motives for not using electronic government services. Using qualitative interviews among users of Citizens´ Service Centers in Latvia, this paper analyses the motives of citizens not to use electronic government services but to rely on non-electronic equivalents or on in-person assistance. It expands the literature on e-commerce and e-government through an explicit focus on non-adoption rather than adoption. Findings show a higher than expected importance of hardware and internet availability, as well convenience factors as important reasons for non-adoption. The research furthermore reveals that the well-intentioned supply of non-electronic alternatives may hamp…

Innovative public governance through cloud computing

2014

Purpose – The purpose of this paper is to identify and analyze challenges and to discuss proposed solutions for innovative public governance through cloud computing. Innovative technologies, such as federation of services and cloud computing, can greatly contribute to the provision of e-government services, through scaleable and flexible systems. Furthermore, they can facilitate in reducing costs and overcoming public information segmentation. Nonetheless, when public agencies use these technologies, they encounter several associated organizational and technical changes, as well as significant challenges. Design/methodology/approach – We followed a multidisciplinary perspective (social, be…

Using System Dynamics to Assess a Web 2.0 Governance Model for Public Service Delivery

2011

In the last decade Public Administrations (PA) have introduced new governance models to design, implement and deliver public services to citizens. Such models have been also driven by the New Public Management (NPM) movement, which contributed to increase the pressure on PA, of both central governments and communities, to design more citizen-centric oriented services aimed to improve PA outcomes, efficiency and accountability. A key-lever on which PA can act on to reach the above goals is the use of WEB 2.0 technologies, which can enhance a fruitful collaboration between citizens and PA, not only in an ex-post analysis, but also, and in particular, in an ex-ante phase, letting the final use…

Learning from Failures: a Chance to Overcome the Crisis. E-Government Adoption in the Municipality of Palermo, Italy.

2013

Due to its effect on regional and national competitiveness the issue of e- Government has become particularly relevant in the light of an ongoing financial crisis. Mostly because e-Government has a great potential in reducing the cost of regulatory compliance for government customers, in improving efficiency and tax administration and in avoiding frauds and errors. However, it must not be considered as a simple set of tools for technological innovation but rather a phenomenon that requires redesigning the entire institutional governance model and the roles of the main actors involved. This paper presents part of the PhD thesis project of the author on the implementation and adoption of e-Go…

E-government and new professional figures in EU

2009

Stakeholder theory for the E -government context: Framing a value-oriented normative core

2018

Despite substantial investments in ICT in the public sector over the past decades, it has been hard to achieve consistent benefits. One reason for the difficulties is the gap between the expectations of key stakeholders (such as governments, businesses and citizens) and project outcomes. Though normative, descriptive and instrumental aspects of stakeholder theory have been influential in explaining stakeholder interests and relationships in the management field, e-Government researchers have rather neglected the normative core of the theory. We show how value theory can improve normative foundations in this area to provide a focused analysis of four e-Government projects. We use a multiple …

Territorial Governance, E-Government and Sustainable Development Policy: A System Dynamics Approach

2013

Part 1: Research Foundations; International audience; The goal of this paper is to demonstrate how system dynamics modelling can be used in e-government policy and systems as an aid to spport territorial ananlysis, planning and governance, sustainable performance in urban areas and the assessment of policy outcomes. Topics such as renewable energy, efficiency, the design and exploitation of urban energy, water and waste management infrastructure and the alignment of different stakeholders provide relevant fields of study for the analysis of this paper. Specifically, we reflect upon the way in which a preliminary dynamic performance management model of an exemplary case study can be used to …

Impact of e-government on transaction cost and FDI inflows: A proposed conceptual framework

2011

Published version of an article in International Journal of Business and Management, 6(11), 285-296. Also available from the publisher at http://dx.doi.org/10.5539/ijbm.v6n11p285 Although vast normative e-government literature supports the assertion that implementation of e-government reduces transaction cost and promotes Foreign Direct Investment; empirical evidence to support this thesis is limited. Even more, there is limited attempt when studying this phenomenon to integrate e-government literature with other literatures in which major constructs of interest are rooted. This article contributes to reducing this gap by establishing a conceptual framework that integrates e-government lite…

E-Government in Marketing a Country: A Strategy for Reducing Transaction Cost of Doing Business in Tanzania

2011

Published version of an article in International Journal of Marketing Studies, 3(4), 2-16. Also available from the publisher at http://dx.doi.org/10.5539/ijms.v3n4p2 There are limited studies examining the role of Investment Promotion Agencies (IPA’s) and their respective marketing techniques used in attracting Foreign Direct Investment (FDI). Using an exploratory case study approach, this article addresses this research gap by exploring the role of e-government as a promotion technique in eliminating barriers to FDI inflows in Tanzania; particularly barriers related to information accessibility and bureaucratic procedures facing foreign investors in acquiring relevant licenses and business…

A Novel Model for E-Business and E-Government Processes on Social Media

2013

Abstract The global digital economy tends to grow up through the adoption of key technologies, mobility, cloud computing, data mining, artificial intelligence or the extension of social environments. These influences turns up the economy and give rise to new tendencies for obtaining the value. The e-business and e-government strategy is not an easy to organize, although in terms of a fundamental strategy of e-business will be led by the super-expansion of the market. For this reason, the aim of this study is to demonstrate the implications that social media has in the development of electronic business (e-business) and to provide, through a mode, a viable solution to companies or even Gover…