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The ethics of hospitality in changing journalism: The response to the rise of the anti-immigrant movement in Finnish media publicity
2013
This article examines the role of the media in the rise of nationalist populism in Finland. The interplay between social media and mainstream media has facilitated the emergence of anti-immigrant agendas into the public debate, which has strengthened nationalist populist politics, despite mainstream journalism following professional ethics of balanced reporting. The article concludes that the traditional journalistic framework of agenda setting is not morally adequate for the new fragmented media environment. It proposes the ethics of hospitality (Derrida, Silverstone) with an emphasis on transnationalism as a moral goal for a multi-ethnic public sphere where everyone has the right to voic…
Being lost: tourism, risk and vulnerability in the post-‘9/11’ entertainment industry
2012
This study explores the ways in which the post-‘9/11’ film industry employs tourism as a plot that re-creates mythical imageries of the ‘West’ in relation to a radical ‘other’. Reflecting on sociological and psychological concepts of ‘vulnerability’ and ‘risk’, the authors undertake a content analysis of four ‘horror’ or ‘terror’ films and reveal complex discourses linked to nationalist sentiment, political ideology, the power of expertise and public insecurity in the post-‘9/11’ USA. One interesting feature of the current horror-movie genre is the extent of violence and sadism exerted on Western tourists going abroad. Drawing on the image of the tourist as victim, the authors further discu…
Decolonising European minds through Heritage
2019
By analysing three museums exhibition, this article investigates how the history of European colonialism is approached in an attempt to identify potential for decolonising European minds. The case studies consist of a temporary exhibition (2016–2017) concerning German colonialism at the Deutsches Historisches Museum in Berlin; the permanent exhibition of the House of European History in Brussels and the permanent exhibition of the Sagres Promontory (Portugal), a heritage site related to the conquest of the Americas. The analysis will focus on three aspects: 1) acknowledgement of connections between colonial histories and their contemporary influences in and for Europe; 2) the role of histor…
Racism and Xenophobia in Spanish Football: Facts, Reactions and Policies
2009
Racism and Xenophobia in Spanish Football: Facts, Reactions and PoliciesContrary to what is sometimes supposed, racism is not a phenomenon of the past. In fact, it is one of the major challenges of the present and future in Europe and Spain. Besides providing an incomparable sense of belonging, football stadiums are also an excellent platform to express racist and xenophobic attitudes and behaviours. In Spain, for years many players have suffered abuse and insults, although it is black and ethnic minority players who receive the most harassment. Thus, the problem of racism has increased recently in Spanish football, as shown by the emission of monkey noises toward black players and the use …
Women's Body Consciousness and Political Ideologies in Finnish Exercise Culture
2012
For over one hundred years, women’s gymnastics has been one of the most popular sports in the Nordic countries. Since the beginning of the 20 century, hundreds of gymnastics festivals have attracted thousands of gymnasts in Finland alone. Gymnastics has been taught weekly, monthly, and from year to year, in gymnastic clubs and at schools around the country. When teaching gymnastics according to the standards of the day, the gymnasts and their teachers considered the norms of gymnastics self-evident; in other words, as if the movements exercised and the body consciousness born out of the movements were neutral and value-free. Women’s gymnastics cannot, however, be examined separately from th…
Associations between Sports Videogames and Physical Activity in Children
2022
Abstract Objective: The aim of the study was to examine the associations of sports video gaming behaviour in the sociological concept of Physical Activity Relationships (PAR) and to see if sports video gaming differs by gender. Methods: A convenience sample of children between 11–12 years of age (n = 114) from three Finnish regions completed a questionnaire on perceptions of their video gaming and physical activity habits. Differences by gender were tested by contingency tables, and blockwise binary logistic regressions were used to examine the strength of association with physical activity behaviour in PAR. Results: Almost all girls had low importance to video gaming and over two thirds (7…
The affective impact of sightseeing bus tour experiences:using Affective Events Theory (AET) to examine length-of-stay and electronic word-of-mouth
2022
This study investigates the key components and influences of positive affect and electronic word-of-mouth (eWOM) on tourist visits at two developing urban destinations, namely Birmingham, United Kingdom and Valencia, Spain. These two data collection sites yielded evidence gathered from 627 and 615 sightseeing bus tourists, respectively. Through the analytic lens of Affective Events Theory (AET), data was examined, and results verify the significant mediating role of affect in two regards: (1) tourists’ decision to extend their visits, and (2) eWOM of sightseeing bus tour experiences. The moderating role of past sightseeing experiences in these relationships was also supported by the data an…
Perceived value, customer attitude and loyalty in retailing
2008
Customer perceived value has a subjective nature, since it means an evaluative judgment. In the literature, it has been noted that the value received by the consumer has a number of components that together determine its significance. The literature has also highlighted the existence of a relationship between perceived value and customer attitude, considering this variable an important determinant of customer loyalty. This paper tries to analyse the influence of the major components of perceived value on customer attitude and loyalty in several retail activities.
Retail IT and customer loyalty: The moderating role of customer age
2010
Information technology (IT) may represent a source of competitive advantage for retailers. Notwithstanding, there is debate in the literature about the way in which IT influences supplier–customer relationships. In addition, the conclusions regarding the influence of consumer age on attitudes towards the retailer's IT solutions have been mixed. This article proposes and tests a model for the influence of the retailer IT on customer loyalty towards the retailer, evaluating the role of consumer age as a moderator of this relationship. Our results provide evidence of the existence of a two-way positive influence of IT solutions on customer loyalty towards the retail store, that is, through att…
Examining the Impact of eWOM-Triggered Customer-to-Customer Interactions on Travelers’ Repurchase and Social Media Engagement
2021
Electronic word-of-mouth (eWOM) communication on social media has revolutionized how travelers search for and share information and how they interact with one another digitally. This research examines the effects of eWOM-triggered customer-to-customer (C2C) interactions on travelers’ post-eWOM behaviors (i.e., repurchase and customer engagement) in a cross-cultural context. Drawing upon cognitive dissonance theory, a scenario-based experiment was conducted using a sample of 461 African tourists with recent intracontinental travel experience. Our findings suggest that a customer’s repurchase intention and engagement in social media C2C interactions are significantly influenced when their eW…