Search results for "Information Systems"

Communication Gaps in Disaster Management: Perceptions by Experts from Governmental and Non-Governmental Organizations

2011

The complexity of current disasters creates a challenge for crisis communication. This paper aims at identifying gaps in communication in disaster management experienced in practice in order to facilitate learning from those situations. The research was conducted using a qualitative online open-ended questionnaire. It shows that despite the developments in the discipline, communication as an integral part of decision making in disaster management needs to be further developed. The paper provides a practical-oriented overview of the communication constraints in complex crisis situations, which has not been provided so far. This research is part of an international project developing performa…

Re-Infrastructuring for eHealth: Dealing with Turns in Infrastructure Development

2017

In this paper, we examine infrastructuring in the context of developing national, public eHealth services in Norway. Specifically, we analyze the work of a project team engaged in the design and development of new web-based capabilities for communication between citizens and primary healthcare practitioners. We frame the case as a study of re-infrastructuring to signify a particular occasion of infrastructuring that entails facilitating a new logic within established social and technological networks. To make sense of the particularities of re-infrastructuring, we draw from research in infrastructure studies which considers embeddedness as a resource in infrastructure evolution. We analyze …

A model to assess the behavioral impacts of consultative knowledge based systems

1997

This paper develops a research model to study the behavioral impacts of consultative knowledge based systems (KBS). An experiment was conducted with 36 experienced MBA students in marketing management to explore to what extent their decisions were affected by the following factors: user participation in updating the knowledge-base of the KBS, ambiguity of decision setting, routinization of usage, and source credibility of the expertise embedded in the KBS. Results show that ambiguity and source credibility affect user acceptance of the KBS recommendation and cause them to revise decisions. Implications of these findings for the design of consultative KBS are discussed.

Knowledge management in higher education: a literature review and further research avenues

2020

Despite the growing interest in knowledge management (KM) for Higher Education Institutions (HEIs), research on this topic is still fragmented and loosely focused. This paper adds to this research by providing a state-of-the-art of the current literature and outlining overlooked areas of investigation in order to address further studies towards bridging this gap. To this purpose, through a systematic review process, 121 articles have been coded and analysed according to distinct dimensions. Findings reveal that, despite the growing trend of papers on the topic, research on KM in HEIs is still in its embryonic stage with high levels of heterogeneity and lack of wider theoretical constructs. …

Barriers to the use of mobile sales force automation systems: a salesperson’s perspective

2015

Purpose – The purpose of this paper is to examine the barriers associated with the adoption and use of mobile sales force automation (SFA) systems from a salesperson’s perspective. Design/methodology/approach – A qualitative investigation of two business-to-business companies was conducted. Data collected from ten semi-structured interviews with directors or sales managers were analyzed to understand the main barriers to SFA system adoption. Findings – The study confirms the existence of three barriers (customer knowledge, quality of information and the characteristics of mobile devices) to a mobile SFA system use and identifies two additional barriers: lack of time and optimization issues…

Integration of distributed healthcare information systems: application of CEN/TC251 ENV13606

2005

Everyday, more and more, the healthcare sector requires the exchange of healthcare information between professionals from different disciplines and institutions. To support co-operative work among health professionals and institutions it is necessary to share healthcare information about patients in a meaningful way. But, nowadays, in most hospitals the heath data is distributed across several heterogeneous and autonomous information systems whose interconnection is difficult to achieve. Integration of such system may bring about many advantages such as consistent patient health records or interdepartmental workflows. In this paper, an overview of a computing system prototype, currently und…

Analysing innovation in museums through qualitative comparative analysis

2019

[EN] The aim of this paper is to analyse innovation in the processes undertaken by museums in the conservation and restoration of artworks. Information from 90 conservation and restoration departments from museums in 43 countries was analysed using qualitative comparative analysis. Two theoretical concepts - knowledge bases (analytical, synthetic, symbolic) and modes of innovations (Science, Technology and Innovation; Doing, Using, and Interacting) - were used to define necessary and sufficient conditions which explain innovation in artwork restoration. Two important results were obtained from the analysis. The first indicated that innovation was explained by the combination of symbolic and…

The Role of Information Quality in Healthcare Organizations: A Multi-Disciplinary Literature Review

2017

Open Educational Resources’ impact and outcomes: The essence of OpenKnowledge and its social contribution

2018

This article identifies the main social contributions of Open Educational Resources (OERs), their impact and the results of several initiatives related to them. Based on a theoretical and reflexive framework, we analyze the evolution of business models around OERs, their contribution to open knowledge and the common educational policies related to this phenomenon. Finally, we point out the new horizons and models of knowledge based on OERs. Design/methodology/approach: This study utilizes a theoretical and conceptual framework based on references coming from journals with an impact factor, complemented with quotes by important authors and OER representatives. The review offers a conceptual …

A Framework to Explain the Relation Between ICT and Development: Combining Affordances and the Capability Approach

2019

Part 1: Pushing the Boundaries - New Research Methods, Theory and Philosophy in ICT4D; International audience; In this paper, we suggest a framework to better explain the relation between ICT and development. The framework combines two theories: The Capability Approach and Affordances. The capability approach defines development as freedom of choice; and the affordances explains the relational aspects of people and technology. These two theories complement each other by connecting the means (technology) to the ends (development). A case study of ICT and study-circle education in rural areas of Kenya is used to illustrate the framework. Using the framework, the study revealed how actualizati…