Search results for "Interaction"
showing 10 items of 5710 documents
Action-oriented classification of families' information and communication actions: exploring mothers' viewpoints
2009
Action-oriented service and technology development begins with the idea that people use technologies to reach their action goals. Consequently, we should investigate user needs and how they can be satisfied, and adapt services and technologies to the natural course of actions. Here, we focus on family communication and investigate mobile communication service types for families. For this study 10 mothers were interviewed; we investigated the nature of their everyday information and communication needs and the different knowledge and information transfer actions that were discovered in their families. Qualitative analysis of these interviews was used to generate a taxonomy, which, in turn, c…
Domestication of a Robotic Medication-Dispensing Service Among Older People in Finnish Lapland
2020
This paper presents a case study on a robotic medication-dispensing service used in the everyday lives of older people in Finnish Lapland through the concept of domestication. The study took an ethnographic approach. A total of 11 service users, practical nurses, and other health-care professionals participated; the service users averaged age 81 years (M= 81.4, SD = 5.4). The data comprised semistructured interviews complemented by observations and photographs at service users’ homes. We concluded that the domestication of the service was successful, although the service users sometimes felt that it limited their lives. The service users stated that learning and subsequently using the servi…
Exploring web-mediated communication: A genre-based linguistic study for new patterns of doctor–patient interaction in online environment
2016
This paper questions the nature of the communicative event that takes place in online contexts between doctors and web-users, showing computer-mediated linguistic norms and discussing the nature of the participants’ roles. Based on an analysis of 1005 posts occurring between doctors and the users of health service websites, I analyse how doctor–patient communication is affected by the medium and how health professionals overcome issues concerning the virtual medical visit. Results suggest that (a) online medical answers offer a different service from that expected by users, as doctors cannot always fulfill patient requests, and (b) net consultations use aspects of traditional doctor–patient…
Improving Usability of Location-Based Services with User-Centric Data Querying
2004
In this paper, we describe a computational model that produces a dataset which we consider to be an appropriate response for “give me a description of my neighborhood” type of queries in location-based services Our attempt is to reflect the abstraction ability of a specific user, and in this way to maximize the usability of the service under restrictions on data volume posed by technical, economical and cognitive factors of mobile environments We also present the results of instantiating the model for a simple LBS.
Temporal and spatial analysis to personalise an agent's dynamic belief, desire, and intention profiles
2003
The paper addresses the dynamic belief, desire and intention profiles that can be made of an agent following a particular route, for example through a city. It assumes that location of an agent has effects on his beliefs desires and intentions and that the history of agent’s mobility and observed states in different locations can be used to predict his future states if the location is being permanently observed. A formal spatial route language is introduced. Formal relationships between the intentional notions, and the spatial behaviour of an agent are defined. As an application an information agent architecture for reasoning about the intentions of the customers of a mobile location-based …
A Multimodal Guide for the Augmented Campus
2007
The use of Personal Digital Assistants (PDAs) with ad-hoc built-in information retrieval and auto-localization functionalities can help people navigating an environment in a more natural manner compared to traditional audio/visual pre-recorded guides. In this work we propose and discuss a user-friendly, multi-modal guide system for pervasive context-aware service provision within augmented environments. The proposed system is adaptable to the user needs of mobility within a given environment; it is usable on different mobile devices and in particular on PDAs, which are used as advanced adaptive HEI (human-environment interaction) interfaces. An information retrieval service is provided that…
A Multi-channel Communication Framework
2013
We present a modular framework for a business-to-customer communication service integrating several communication channels. Using such a service it is possible to find hidden relationships between messages and thus collect more customer-related data. The framework core is a message-conversion engine capable of converting channel-independent abstract messages into concrete messages and vice-versa. The conversion process is context-dependent. The context consists of formally described communication channel characteristics and user preferences. The framework is based on semantic technologies due to a balance between their expressive power, reasoning properties, and existence of production-qual…
Interaction Mechanism of Humans in a Cyber-Physical Environment
2015
The research initiative “Industrie 4.0” (I4.0) of the high-tech strategy announced by the German government targets the deployment of a cyber-physical system (CPS) in production and logistics. Such CPS-based environments are characterized by an increasing number of heterogeneous intelligent autonomous and communicating artifacts tightly integrated with humans. Thus, the human’s role will become a composite factor (“man-in-the-mesh”) for this future CPS environment, playing more than just a simple role inside the control loop. This paper investigates the need of a robust communication between CPS and humans, which includes a clear semantic of the exchanged information. For this purpose, a me…
GUI Usability in Medical Imaging
2009
The diffusion of computer technologies in everyday life has involved the birth of standard methodologies to control their development. Indeed, the purpose of standardization procedures consists of providing rules aimed to control technologies leaving no space for empirical improvisations. In general, medical software manufacturers provide their applications with Graphic User Interfaces (GUI) that are not compliant with any clear and standard usability criterion. The only guideline is the creation of GUIs inherited from the ones adopted on medical consoles because physicians use them routinely. This paper addresses this issue: medical software interfaces should be designed trying to overcome…
Improving problem solving and creativity through use of complex-dynamic simulations
2002
This article presents an instructional method to improve problem solving and creativity by employing computer-based simulations. The instructional method described is based upon empirical research conducted by the authors. The simulation presents contextually meaningful problem situations that require learners to analyze and prepare solution proposal(s). Following the learner input, the simulation assesses the proposal and offers back to the learners the consequences of their decisions while also iteratively updating the situational conditions. This type of simulation, unlike conventional simulations that are used for acquisition of knowledge, is complex-dynamic, requiring the learner to fu…