Search results for "Knowledge Management"
showing 10 items of 1359 documents
Software startup education: gamifying growth hacking
2021
Startups seek to create highly scalable business models. For startups, growth is thus vital. Growth hacking is a marketing strategy advocated by various startup practitioner experts. It focuses on using low cost practices while utilizing existing platforms in creative ways to gain more users for the service. Though topics related to growth hacking such as marketing on a general level have been extensively studied in the past, growth hacking as a practitioner-born topic has not seen much interest among the academia. To both spark interest in growth hacking, and to facilitate teaching growth hacking in the academia, we present two board games intended to serve as an engaging introduction to g…
A Deployment Model to Extend Ethically Aligned AI Implementation Method ECCOLA
2021
There is a struggle in Artificial intelligence (AI) ethics to gain ground in actionable methods and models to be utilized by practitioners while developing and implementing ethically sound AI systems. AI ethics is a vague concept without a consensus of definition or theoretical grounding and bearing little connection to practice. Practice involving primarily technical tasks like software development is not aptly equipped to process and decide upon ethical considerations. Efforts to create tools and guidelines to help people working with AI development have been concentrating almost solely on the technical aspects of AI. A few exceptions do apply, such as the ECCOIA method for creating ethic…
Governance of Ethical and Trustworthy Al Systems: Research Gaps in the ECCOLA Method
2021
Advances in machine learning (ML) technologies have greatly improved Artificial Intelligence (AI) systems. As a result, AI systems have become ubiquitous, with their application prevalent in virtually all sectors. However, AI systems have prompted ethical concerns, especially as their usage crosses boundaries in sensitive areas such as healthcare, transportation, and security. As a result, users are calling for better AI governance practices in ethical AI systems. Therefore, AI development methods are encouraged to foster these practices. This research analyzes the ECCOLA method for developing ethical and trustworthy AI systems to determine if it enables AI governance in development process…
What is the role of social media in several overtones of CSR communication? The case of the wine industry in the Southern Italian regions
2019
Purpose The purpose of this paper is to understand whether the companies most involved in communicating their responsible behaviour externally are those most active on the social media (SM) platform, with a philanthropic purpose rather than strictly aimed at economic aspects. Design/methodology/approach The authors, first, assess firms’ efforts on the SM platform using the model proposed by Chung et al. (2014), and, second, the authors analyze the content of messages in order to verify what dimensions of the corporate social responsibility (CSR) they contain. A multivariate modelling has been performed in order to verify whether the wineries that take most care to communicate their respons…
UML/OCL-based modeling of work-based access control policies for collaborative healthcare systems
2016
A work-based access control (WBAC) model is proposed by introducing the team role concept and modifying the user-role assignment model from a previous work. The main goals of WBAC are flexibility, easy manageability, security, as well as suitability to support cooperative work of dynamic teams in healthcare environments. One of the major challenges of WBAC regards authorization constraints in terms of organizational policies. In this article, we show how Unified Modeling Language (UML) and Object Constraints Language (OCL) are utilized to design and analyze the authorization constraints of WBAC in cooperative engagements with complex scenarios in the collaborative healthcare domain. We also…
Dual Information Systems: Supporting Organizational Working and Learning by Making Organizational Memory Transparent
1999
The conceptual design of most computer-based information systems reflects a dualism of technology. During the development phase, part of the work-domain-related knowledge is formalized and encoded in the software, making it difficult for users to reflect on and use this knowledge. This design--use dualism contributes to the deterioration of the interpretive flexibility of information systems. In this article, we outline an information systems architecture called Dual Information Systems (DIS) that incorporates the concepts of an organizational memory information system (OMIS) in a broader framework. DIS help bridge the design--use dualism by providing organizations with a set of services th…
Redesigning Computer-Supported Work Processes with Dual Information Systems: The Work Process Benchmarking Service
1999
The conceptual design of most computer-based information systems reflects a dualism of technology. During the development phase, part of the work-domain-related knowledge is formalized and encoded in the software, making it difficult for users to reflect on and use this knowledge. This design/use dualism contributes to the deterioration of the interpretive flexibility of information systems. We propose an information systems architecture called Dual Information Systems (DIS) that helps bridge the design/use dualism by providing organizations with a set of services that enable and reinforce both effective, institutionalized working and the questioning and (re)construction of computer-support…
Added Value of Intangibles for Organizational Innovation
2012
The purpose of this paper is to present the theoretical basis for a measurement and improvement system that will help organizations create a more innovative climate. The role of intangible assets in contributing to organizational innovativeness is clarified within six hypotheses on the basis of a cross-disciplinary literature review combining studies from psychology, human resources management, communication, information technology, and marketing. These factors range from the individual level to interaction with the environment surrounding the organization, and involve (a) individual psychological flexibility, (b) institutional and interpersonal trust, (c) diverse human resources, (d) strat…
Designing theme-based tabletop exercise for identifying and dealing with coordination problems in emergencies
2016
Tabletop exercises (TTXs) are used to train managers and other actors to deal with emergencies. These exercises that focus on the organisational coordination are planned and controlled by exercise managers through scenarios with predetermined events that participants discuss and act upon. Such exercises may lead to actors being ill prepared to deal with dynamic and emergent situations and problems. To address this knowledge gap, we apply an action design research approach to develop a TTX structured around non-sequential themes instead of predetermined events, thus allowing the participants to identify their own problems during the exercise. Our research contributes to existing knowledge by…
Innovative Changes for Reaching Sustainability in Universities
2013
Abstract This paper presents an original approach to the changes required for the transformation of universities in sustainable universities. The focus is on the innovative approach of all activities and relationships of the university: teaching, scientific research and other services offered by the university, the relations of the university with the communities where it operates, inter-university relations, relations with business environment, etc. Based on the experience and information gathered by the authors in the strategic project “Improving University Management”, it is proposed a better, more efficient and more effective way of using the resources of universities, thus sharing the …