Search results for "Knowledge management"

Innovation, Learning and Communities

2012

Abductive innovations in information security policy development : an ethnographic study

2019

Developing organisational information security (InfoSec) policies that account for international best practices but are contextual is as much an opportunity for improving InfoSec as it is a challenge. Previous research indicates that organisations should create InfoSec policies based on best practices (top-down) and simultaneously encourages participatory development (bottom-up). These contradictory suggestions place managers in a dilemma: Should they follow a top-down or bottom-up approach? In this research, we build on an ethnographic approach to study how an innovative engineering company (MachineryCorp) managed the contradiction when the firm developed an InfoSec policy. Drawing on the …

Unveiling Barriers and Enablers of Risk Management in Interoperability Efforts

2014

eGovernment efforts are, as general IS efforts, associated with considerable risk. As eGovernment matures and interoperability becomes more ingrained in eGovernment efforts, it will be interesting to explore how the increased complexity affects risk. Still, research on risk management in the context of eGovernment is sparse and our understanding of the phenomenon equally so. This qualitative study investigates risk management in the Norwegian public sector. Based on 11 interviews with experts from nine public organizations, we identified six barriers and eight enablers to risk management in eGovernment settings. Our findings suggest that interoperability has important implications for how r…

A Stigmergic Guiding System to Facilitate the Group Decision Process

2012

The paper presents a stigmergic approach to engineer a guiding system to facilitate the complex problem of designing the group decision processes. The system aims to provide contextual, actionable recommendations based on the knowledge and past experience of its users as recorded in a collaborative working environment implemented around the concept of stigmergic systems. Through an agent-based socio-simulation experiment we have demonstrated already the feasibility of this approach. The paper illustrates how the simulation results are transferred into a guiding system that facilitates the group decision process design through iterative queries reformulations for the identification, represen…

Employee types and endogenous organizational design: an experiment

2011

When managers are sufficiently guided by social preferences, incentive provision through an organizational mode based on informal implicit contracts may provide a cost-effective alternative to a more formal mode based on explicit contracts and active monitoring. This paper reports the results from a stylized laboratory experiment designed to test whether subjects in the role of firm owner rely on the social preferences of other (‘employee’) subjects with whom they are matched when choosing which payoff version of a simple trust game these employee subjects should play (‘the organizational mode’). Our main finding is that they do so, albeit in a different way than theory predicts. The import…

Collaboration and Decision Making in Crisis Situations

2016

[EN] Emergencies are critical situations that demand immediate action to avoid adverse consequences to life and property. Recent events around the world highlight the importance of the theme. A key challenge in Emergency Management is decision-making under time pressure, with an overload of unconfirmed, uncertain and conflicting information, including the management of many people, with distinct and possibly fluid roles, in different places. Collaboration in these settings is an interesting element, since emergency response generally involves multiple agencies and the public, which, having different views, protocols and priorities, must act in concert to handle the situation. In addition, a…

Collaboration and collaborative information technologies

1999

Collaborative information technologies have been claimed to enhance collaboration in organizations, under certain conditions. This claim was found problematic in several respects, also in the light of the results of 18 case studies of Lotus Notes use, taken from the literature. The cases may be split into three groups: (1) exploratory, conservative, or cautious use; (2) planned and expanding use; and (3) extensive and engaged use of Notes. In the first group, no changes in work arrangements due to Notes use could be found. In the second group, the planned Notes applications supported the established work arrangements, both collaborative and hierarchical. Only in the third group were there s…

Understanding innovation in creative industries: knowledge bases and innovation performance in art restoration organisations

2018

[EN] This paper studies innovation in the creative industry of art restoration, which is characterised by an intensive use of symbolic knowledge. Using the resource-based view of the firm as a theoretical framework, this study adapts Community Innovation Survey (CIS) methodology to this industry, creating and exploiting a unique dataset from the restoration departments of museums in 43 countries on 5 continents. The results suggest that the type and composition of the knowledge bases in play influence a department¿s absorptive capacity to access external information sources and thereby impact innovative outcomes. The article contributes to innovation literature by capturing innovation proce…

Managing sudden change of working practices in schools during the COVID-19 pandemic

2020

Formal Project Organization and Informal Social Networks: Regional Advantages in the Emergent Animation Industry in Oslo, Norway

2011

This article focuses on the social networks that facilitate projects based activities in one particular part of cultural industries. Cultural industries are dependent on flexible ways of organizing their work because they operate in unpredictable markets. However, the organization of work in temporary projects challenges some key assumptions when it comes to the need for long-term, stable relationships for innovative and effective organizations. A key question is thus how firms that do not have a formal organization that creates stable relationships manage to create continuity in what they do. The study is based on semi-structured interviews with core firms that operate within the animation…