Search results for "Knowledge management"

Dealing with Tensions in Technology Enabled Healthcare Innovation: Two Cases from the Norwegian Healthcare Sector

2017

In Chapter 5, Grisot, Vassilakopoulou and Aanestad examine patient-focused ICT applications, which extend traditional health information infrastructures and have the potential to transform the relation between patients and doctors, allowing for a more active patient role. However, new design challenges emerge because it is unclear how existing infrastructures can accommodate novel usage areas, and how they should be modified or even substituted. In this chapter, the authors’ research aim is to examine such challenges, framed as ‘design tensions’ in the context of ICT-enabled innovation processes in healthcare. Building on Information Infrastructure theory, the authors examine how such desig…

An Analysis Of The Work System Framework For Examining Information Exchange In A Healthcare Setting

2016

Enhancing citizen response to crises through communication : investigating expert views

2015

The purpose of this paper is to clarify how citizen response to crises is currently being enhanced, and how it might be increased, by emergency response organisations in member states of the European Union via communication strategies and tools. Data were gathered via an online questionnaire directed at emergency management and crisis communication experts working in the field of crisis response. The experts were drawn from the database of an international conference. The results indicate that while the importance of involving citizens in crisis response is generally acknowledged, the implementation of such activities is often fragmented. Although some initiatives are under way, coherent st…

A knowledge-based exploratory framework to study quality of Italian mobile telecommunication services

2017

A novel two-step knowledge-based exploratory framework is proposed in this paper for studying quality of Italian Mobile Telecommunication Services (MTSs). Particularly, the Delphi technique is initially considered to finalize an overall quality structure of MTSs features, indicators and drivers, herein described on the basis of a comprehensive review of the fundamental references for the field, and also to select the key elements with reference to the Italian context. At the second step, selected key elements are prioritized via the Analytic Hierarchical Process (AHP) method according to viewpoints of the fundamental stakeholders for the sector. Furthermore, possible uncertainty and ambigui…

An AHP-based approach to PMISs assessment

2015

The project management environment gets complex and subject to uncertainty. The firm's managers need of tools supporting the decision–making process in order to properly manage project information. PMISs provide features facilitating the project management. The variety of software and the ambiguity of features meaning make the choice of the PMIS a difficult task. The literature analysis confirms the importance of user engagement in features and PMIS assessment and the lack of methodologies satisfying such a task. The paper focuses on the classification and assessment of features of PMIS considering the firm's needs. A case study is presented for the evaluation of a PMISs sample.

Managerial Cognition and Action in the Context of the Forestry Industry

2006

Participation in ICT Development Interventions: Who and How?

2016

The aim of participatory development (PD) in the context of using Information and Communication Technologies (ICT) for development (ICT4D) is to empower underprivileged communities and disadvantaged segments of the stakeholders. The literature on ICT4D is replete with empirical evidence showing that ICT interventions often fail since they are often externally initiated, with very limited involvement from the affected (Heeks, 2002). Clearly, the principles and concepts of PD are relevant to ICT4D. However, we should not consider PD a panacea but need to understand the caveats and processes by which PD happens. Questions to ask include: What are the various challenges in PD? Who are the relev…

Un/doing calculation: on knowledge practices of risk management

2011

From small enterprises all the way up to financial markets, economic calculation is an activity routinely conducted in economic life-worlds. This paper argues that calculation is situated in the practice of participants involved in these life-worlds as well as in the technological tools they use. It champions a sociological analysis of the world-constituting character of calculation. As empirical examples the paper discusses risk management strategies, the embeddedness of calculation practices in banking infrastructure, and the process of internal rating procedures. Contesting the idea of the omnipresence of calculation, the paper analyzes the social phenomenon of the neutralization of calc…

Developing Web-based Academic Adult Education: Learning Experiences as Starting Points for Planning and for Continuous Development

2015

Different innovative web-based solutions for adult learning have made wide-ranging global breakthroughs. Increasingly flexible initiatives are expected in the future from web-based solutions in education and in developing expertise. Global changes reach individuals in their everyday lives, and web-based education enables the realization of lifelong learning in many ways. Traditionally, academic adult students' most central challenge has been the practical difficulties in participation: many connecting factors and responsibilities overlap in their busy everyday lives. New web-based teaching solutions have enabled participation in academic studies more equally and for an increasingly wider gr…

An analysis of co‐operative agreements from a knowledge‐based perspective: an integrative conceptual framework

2002

The last decade has been witness to an unprecedented growth in the number of alliances between companies. This growing importance of interfirm co‐operation, together with its inherent complexity, have generated a progressive interest in the study of this phenomenon, which has materialised in a vast but fragmented literature concerning it. As a response to the demands which these conditions pose, we have endeavoured to develop a conceptual framework which, from a knowledge‐based and learning perspective, integrates an extensive series of contributions and concepts for the study of the processes of co‐operation between companies. As distinctive features, our conceptual framework proposal sets…