Search results for "Knowledge management"
showing 10 items of 1359 documents
Five Challenges for Benefits Management in Complex Digitalisation Efforts – and a Research Agenda to Address Current Shortcomings
2019
Over the past decades a number of benefits realisation (BR) frameworks have been developed. The benefits management model (BMM) is considered to be the most widely adopted and is often seen as a reference for good practice in digitalisation efforts in single organisations. However, this literature provides little support for complex, inter‑organisational efforts. This is problematic, considering that digitalisation increasingly involves multiple organisations. To explore this gap, we studied the phenomenon in a Norwegian inter‑organisational eHealth effort. Based on a qualitative study involving 50 interviews, observations and document analyses, we identify five distinct challenges and sugg…
Intellectual capital reporting: A knowledge tool to coordinate a group of regional non-profit organisations
2017
Whilst many organizations worldwide have stopped disclosing Intellectual Capital (IC), to the best of our knowledge, the only longstanding NPO still measuring, managing and reporting its IC is a large Italian non-profit organization (NPO), ANPAS Piemonte. The main aim of the article is thus to investigate the reasons why ANPAS Piemonte continues to deal with IC, to examine the determinants of this choice, the costs and the benefits management gets from IC measurement, management and reporting. In other words, the paper aims to explore the intellectual capital (IC) reporting process from an internal, managerial point of view. The paper employ a case study methodology to address its aim, and …
Digital Resilience to Normal Accidents in High-Reliability Organizations
2021
Digital technologies play a dual role on organizational resilience. On one side, digital systems introduce new technological risks. On the other side, digital systems increase the performances in response to hazardous accidents. Normal Accident Theory (NAT) and High-Reliability Organization (HRO) provide useful ground to explain the dynamics of digital resilience. However, the two theories have been either used as alternatives or with one theory dominating the other. We posit that to fully understand digital resilience we need to integrate NAT and HRO concepts instead of using them in isolation. We conduct a bibliometric analysis to identify major themes and application domains characterizi…
Providing a general framework about spin-off success factors in complex environments
2018
Spin-off organisations are the main vehicle for knowledge transfer from universities and/or high educational institutions (HEIs) to the economic system. Spin-off firms are complex phenomenon which requires particular conditions to its creation, survival and development. In the last decade, the scientific debate recognised the importance and the role of spin-off organisations, but the main factors and actors that impact on their creation, survival and development are not always clear. This paper aims to fill this gap, shedding light on this black box. In a first step, this research will identify the main 'success factors' for creation of spin-offs. In the second step, the relationship betwee…
Perceived Support in E-Collaborative Learning: An Exploratory Study Which Make Use of Synchronous and Asynchronous Online-Teaching Approaches
2012
This study compares four different learning environments for e-collaborative learning in two European countries related to the dimension of student's mutual support. The theoretical baseline is Vygotsky's zone of proximal development (ZOPD) and the socio-genetic approach of Piaget. The analyzed data are based on questionnaires collected over the time period of an entire semester including four different courses at the master's level. These courses applied different e-collaborative approaches including a variety of tools for supporting communication. It is assumed that these courses including communication tools e.g. virtual face-to-face meetings enhance the chances for better communication,…
Determinants of Blockchain Technology Introduction in Organizations: an Empirical Study among Experienced Practitioners
2021
Abstract Blockchain is expected to enable new types of interorganizational relationships, new approaches to governance and new approaches to settlement and clearing processes. Neverthless, although the interest on blockchain is on the rise, there are not many blockchain implementations in organizations and there is limited empirical research investigating the reasons for this. This paper contributes to filling this gap by investigating the following research question: what are the impeding and motivating factors for organizational blockchain adoption? Data were collected through a survey based on pairwise comparisons of key factors identified in the literature. The data collected were analy…
Clarifying Communication Professionals’ Tasks In Contributing To Organizational Decision Making
2017
The purpose of this paper is to discuss the tasks through which communication professionals and public relations contribute to organizational decision making. In-depth interviews were conducted with Finnish public relations professionals about how they contribute to organizational decision making. The findings provide a rich picture of the tasks in relation to this. The results show that public relations professionals contribute to organizational decision-making processes by nine different tasks. Furthermore, the results indicate that during an organizational decision-making process, professionals switch from one task to another over time, and work simultaneously on several tasks. This pape…
Information Systems and Business Strategy
2003
The main purpose of this chapter is to deep into the importance attached to the Information Systems for the proper formulation of the corporate strategy. After introducing the basis of the strategic planning tradition model, which suggests the subordination of the Information Systems (IS) to the Business Strategy, we propose a new model that views the IS as an strategic instrument suited for the strategy formulation stage, rather than operational tools for the strategy control phase. Success in the application of this model we call “Concurrent Business/IS Strategic Planning Model” will closely depend on the consistency, coherence and soundness of the IS, both internal and external. In order…
Traditional Enterprise Business Intelligence Software Compared to Software as a Service Business Intelligence
2016
IntroductionBusiness Intelligence is a broad field of study. The major thrust of business intelligence theory analyzes certain factors to make highquality decisions. These factors include customers, competitors, business partners, economic environment and internal operations. Business Intelligence has the power to change the way people work, so that enterprises can compete more effectively and efficiently.A successful business intelligence solutions and successful implementation holds the key to the technological innovations together with the people, processes and culture of an organization to achieve a competitive and profitable BI strategy.Business Intelligence (BI) is the process of acqu…
DIGITAL MARKETING PERFORMANCE EVALUATION METHODS
2018
The share of digital marketing from total marketing spending is increasing fast year by year. Still the majority of companies admit that they are missing clear methods on how to evaluate (positive/negative) effects obtained using digital marketing. As this field of digital marketing is relatively new, there are no firm and widely recognized measurement methods resulting in marketing specialists being confused by an overwhelming amount and variety of different digital marketing metrics and large amounts of data. Therefore, the aim of this paper is to list the existing methods which could help marketers to evaluate their digital marketing campaign effectiveness and to discuss these methods’ e…