Search results for "LIBRARY"

The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits

2014

Published version of an article from the journal: Information Systems and e-Business Management. Also available from Springerlink: http://dx.doi.org/10.1007/s10257-014-0253-4 Senior management involvement, organisational commitment and group efficacy are expected to have a positive impact on Information Technology Infrastructure Library (ITIL) implementation benefits. Specifically, more involvement, commitment and efficacy should produce greater achievement. Analysing data from a survey of 446 Nordic ITIL experts, this paper examines the relationships between these predictor factors and benefits, and investigates which is most critical. This study verifies the importance of all factors, but…

Grounded theory for generating theory in the study of behavior

2012

The use of grounded theory procedures for the study of information behavior has contributed to generating theory in this field. Thirty-one works were analyzed with regard to a) their relationship to the context in which the research was carried out, b) the aspect of information behavior researched, c) the use of grounded theory procedures, and d) the generation of theory. Most of the studies were carried out in the context of health information, and grounded theory procedures were for the most part only partially applied. The theoretical propositions produced depended on the subject being studied. Although this methodology is suitable for the study of an individual's interaction with inform…

Diffusion of theories and theoretical models in the Ibero‐American research on information behavior

2021

Ibero-American research on information behavior (IB) lacks the visibility typical of other parts of the world, and little is known about it in countries outside the area. The objective of this paper has therefore been to analyze the way in which Ibero-American research incorporates various theoretical references to empirical research on IB. The results point to the existence of different focuses of research in the past 10 years, in the sense of a reduced empirical approach and a moderate to minimal use of theories in the design of such research. Furthermore, the most cited theories and models of IB at an international level are those most widely applied in this geographical area, and the us…

The Ph.D.-candidate as an information literate resource

2012

One of Agder University Librarys goals is to support teaching and research at the University of Agder (UoA). To do so, the library should be involved in research projects and offer the right products at the right time. The spring of 2012 a survey was conducted among researchers (academic staff and Ph.D.-students) at the faculty of humanities and education at UoA as well as the library staff. Aditional interviews was made with the library´s research librarians and two of the Ph.D.-students. The surveys and interviews made it clear that researchers and librarians have a different conception on what research support is and should be. While librarians focus mostly on library resources, the rese…

The serendipitous impact of COVID-19 pandemic: A rare opportunity for research and practice

2020

Highlights • The Covid-19 pandemic is a rare opportunity to examine some fundamental aspects of IM and IS research and practice. • There are at least three areas where the pandemic has impacted practice: information management, work practices and design of technologies. • The IS discipline has appropriate methods and theories to study the design of technologies and social interactions. • Concepts such as “social distancing” that has emerged in the pandemic need to be studied through philosophical premises. • The IM practices that emerge after the pandemic is over, will be shaped by how well we seize the opportunity to learn from the pandemic.

A Framework for Software Risk Management

1996

We present a simple, but powerful framework for software risk management. The framework synthesizes, refines, and extends current approaches to managing software risks. We illustrate its usefulness through an empirical analysis of two software development episodes involving high risks. The framework can be used as an analytical device to evaluate and improve risk management approaches and as a practical tool to shape the attention and guide the actions of risk managers.

Information Management and Big Data

2021

Understanding the ITIL Implementation Project: Conceptualization and Measurements

2011

The purpose of this research is to contribute to the theorizing of ITIL. The paper provides a model that conceptualizes the scope and content of an ITIL implementation project, and it tests and validates measurements based on a literature study and data from a survey of 446 Nordic ITIL experts.

Implementing IT Service Management: A systematic literature review

2013

Author's version of an article in the journal: International Journal of Information Management. Also available from the publisher at: http://dx.doi.org/10.1016/j.ijinfomgt.2013.01.004 This article provides a systematic review of existing research related to the implementation of IT Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL). The review's main goals are to support research; to facilitate other researchers' search for relevant studies; and to propose areas for future studies within this area. In addition, we provide IT managers with useful information on ITSM and ITIL, based on research-based knowledge of their implementation. The review results sug…

Using organizational influence processes to overcome IS implementation barriers: lessons from a longitudinal case study of SPI implementation

2014

A fundamental tenet of the information systems (IS) discipline holds that: (a) a lack of formal power and influence over the organization targeted for change, (b) weak support from top management, and (c) organizational memories of prior failures are barriers to implementation success. Our research, informed by organization influence, compellingly illustrates that such conditions do not necessarily doom a project to failure. In this paper, we present an analysis of how an IS implementation team designed and enacted a coordinated strategy of organizational influence to achieve implementation success despite these barriers. Our empirical analysis also found that technology implementation and …