Search results for "LIBRARY"
showing 10 items of 3069 documents
Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation
2014
Information Technology Infrastructure Library ITIL is a popular framework for IT governance, but little academic research on ITIL exists. The authors investigate the overlap between ITIL and IT governance practices to illustrate ITIL's potential to stimulate IT governance. A field study shows that IT implementation success is particularly influenced by group efficacy and organizational resources, and, to a lesser extent, senior-management involvement. Findings show that ITIL, as expected, is a framework that contributes to IT governance by stimulating process management practices.
Factors affecting perceptions of CASE effectiveness
1995
CASE (Computer Aided Software/Systems Engineering) tools are claimed to increase the productivity of systems development and the quality of developed systems. Existing empirical research on CASE effectiveness is entirely based on subjective, perceptual data. In order to interpret the existing evidence, it is useful to understand factors affecting these perceptions. This paper studies the impact of demographic variables such as education and experience, CASE adoption process variables such as training and participation, and CASE product variables such as perceived trialability, perceived complexity, perceived demonstrability and perceived compatibility on CASE effectiveness perceptions such …
A review of the main approaches to knowledge management
2008
The purpose of this paper is to order and connect different perspectives on the creation and management of knowledge. Several proposals for the classification of the main approaches to knowledge management are considered and their connections and differences discussed. Three main groups emerge: measuring knowledge, managing knowledge (either with greater emphasis on the human factor or on information technologies) and creating knowledge. After selecting and analysing selection of the most relevant studies in this area, these concepts can be arranged into a continuum from a more descriptive perspective to a more normative one. The main contribution of this study is the compilation of literat…
Identifying reasons for ERP system customization in SMEs: a multiple case study
2012
PurposeThe purpose of this paper is to investigate possible reasons for enterprise resource planning (ERP) system customization in small and medium‐sized enterprises (SMEs), with a particular focus on distinguishing influential factors of the SME context.Design/methodology/approachAn exploratory qualitative research approach was employed, to identify new insights within the SME context. A multiple case study of four SMEs was conducted. Data were collected through 34 qualitative interviews with multiple informants across the four cases.FindingsThe paper reports findings from four SMEs where ERP customization has been applied to match organizational needs. First, the level and type of ERP sys…
Affordances and Effects of Promoting eParticipation Through Social Media
2015
Part 1: eParticipation and Social Media; International audience; A growing body of literature highlights the adoption of social media for eParticipation, focusing on the identification of processes and structures through which ICT supports the relationship between citizens, governments and public bodies. There is a need to better understand the role of technology in such initiatives. This paper addresses this issue by introducing the concept of affordance. We used a case study approach to investigate an Indonesian eParticipation projects from Bandung, identifying affordance perceptions, enabling and inhibiting factors, actualized affordances and affordances effects. From the use of social m…
From individual to team ambidexterity: the moderating role of collaborative behavior and international experience
2020
The present study examines whether individual ambidexterity affects students’ team ambidexterity. In addition, the moderating role of collaborative behaviour and international experience is examine...
The Ph.D.-candidate as an information literate resource: developing research support and information literacy skills in an informal setting
2013
Published version of an article in the journal Liber Quarterly, Open Access This article aims to suggest a new way of developing research support for PhD-candidates. Previous research on the field of research support is greatly focused on librarians’ competencies and how to assist researchers with what they lack in information literacy (IL) skills. There is little focus on collaboration with researchers to achieve a mutual learning outcome in regard to developing research support and IL skills. A socio-cultural view on IL indicates that IL skills are developed in a context, and therefore are situated. A high level of IL in one situation could be regarded as insufficient in another. Therefor…
Determinants of web site information by Spanish city councils
2008
PurposeThe purpose of this research is to analyse the web sites of large Spanish city councils with the objective of assessing the extent of information disseminated on the internet and determining what factors are affecting the observed levels of information disclosure.Design/methodology/approachThe study takes as its reference point the existing literature on the examination of the quality of web sites, in particular the provisions of the Web Quality Model (WQM) and the importance of content as a key variable in determining web site quality. In order to quantify the information on city council web sites, a Disclosure Index has been designed which takes into account the content, navigabili…
The ‘magic square’: A roadmap towards emotional business intelligence
2014
Emotions are known to be an important driver in human behaviour and decision-making. In the business world, there is a growing belief that emotions are not an obstacle but rather an enabler for a successful business. Business intelligence (by providing analytical processing and convenient presentation of a business data) traditionally supports rational decision-making. However, opposite to former opinion that all decisions should be ‘cleansed’ of emotions, there are more and more indicators of the need for solutions supporting also emotional decision-making. The domain of emotional business intelligence, suggested in this paper, concerns emotional and emotion-aware decisions, intuition, inn…
The effect of culture on requirements: a value-based view of prioritization
2015
This paper examines how culture affects requirements and their prioritization. We analyze the requirements of a mobile service, which were collected from Helsinki, Hong Kong, and Las Vegas. We argue that the current prioritization techniques for requirements do not sufficiently account for the cultural effects, nor does the literature offer information on ways of prioritizing such requirements according to users’ values. We see this as problematic because the literature suggests that culture should be viewed as a set of values. Our findings support the argument that we should use a value-based approach in prioritizing requirements. Furthermore, by focusing on the links between needs and val…