Search results for "Operation"

Overcoming managers’ myopic decisions in a waste collection company

2019

Purpose The purpose of this paper is to show how the changing interrelationships between fleet management, human resources and outsourcer capacity areas are likely to counterbalance managerial policies, thereby generating a performance decay. The use of system dynamics modelling in a waste collection company offered an effective contribution to support decision makers to overcoming myopic decisions. Design/methodology/approach Literature review and a case study analysis (including interviews with company actors and data gathering) offered the basis to build a system dynamics model. The model built was then used to run simulations sessions to assess alternative investments decisions. Findin…

Combining system dynamics modelling and management control systems to support strategic learning processes in SMEs: a Dynamic Performance Management …

2015

Traditional management control systems, mainly centred on accounting-based measures, are widely recognized as useful tools to support Small and Medium Enterprises (SMEs) managers and entrepreneurs in steering business development. However, due to the increasing turbulence and dynamic complexity that characterize today’s competitive arenas, such systems need to be combined with simulation-based methodologies in order to improve entrepreneurial learning processes and, as a result, better detect possible crisis symptoms and weak signals of change—emerging from the business environment—to promptly react. Therefore, the aim of this paper is to show how a combination of traditional management con…

ERP Lifecycle

2000

A lot of research has been undertaken focusing on ERP systems lifecycles, but very little paid attention to retirement. ERP retirement means the replacement of an ERP with another. The aim of this research paper is to investigate why and when should organizations retire their ERP systems. A convenience case study of a SME has been selected from Egypt. The case study under investigation has retired their local ERP system and replaced it with SAP ERP. Results of the analysis indicate that reasons of retirement were: wrong selection, users were not involved in the selection process, and lack of an official implementation methodology. This is considered a new finding since main stream literatur…

A Web-Based Hub & Spoke Model For The Management Of HCV Patients And Innovative Treatments: The Resist - HCV Sicily Network Experience

2017

Process-oriented knowledge system for health professionals as a tool for transition to hospital process orientation

2016

AbstractHospitals face increasing pressure to reduce costs, improve efficiency, and guarantee a quality of services. This is perhaps the main reason why hospital process orientation (HPO) – a view on a hospital being a group of processes organized around patients with similar needs is a growing field of interest among hospital managers and researchers. The theoretical research of the content of hospital activities was performed in order to determine the main distinct characteristics in hospital organization that determine the specifics for a process-oriented knowledge system. A conceptual proposal of a technological tool was elaborated taking into account the limited control of hospital man…

Putting documents into their work context in document analysis

2000

In trying to achieve document standardization the goal is to find more effective, consistent, and standardized ways to utilize information technology. The specification and implementation of document standards may take several years requiring a profound analysis and understanding of document management practices. Document standardization does not concern documents only: it concerns workers, their work, business partners, and future systems as well. In this paper we discuss two ways of describing the work context of documents: process modelling and life cycle modelling. In process modelling, documents are regarded as resources produced and used in inter- or intra-organizational business proc…

Benchmarking the port services: a customer oriented proposal

2004

In recent years, ports have experienced a period of significant growth and development along with intense inter‐port rivalry as a consequence of intermodality and hinterland development. It is therefore vital that port management bodies define and implement suitable strategies. This paper aims to adapt the benchmarking technique to the sphere of ports. Compares the activity of a port with that of its competitors, which is considered to be excellent. This is a strategic approach where consideration of the needs of the client, shipping lines and export‐import companies is the axis of the benchmarking process.

An Outline on Physical Training Quality Features Related to Coaching Roles in Peak Performance Activities

2014

Abstract The growth of sports accompanied by the increasing number of quality competitions have become a matter of interest for those involved with the study of methodological and theoretical approaches with application in sports and performance activities. No organization or activity, regardless of their profile, can achieve a high level of efficiency on their own, disregarding basic management element, rules, principles, laws, techniques and methods. Due to social needs they meet and their purpose, the activities in sports organizations, among which training stands top priority, claim a leader. A coach must be both manager and leader, be an inspiration for his team and a supervisor as wel…

Suppliers’ software development project start-up practices

2017

Purpose The purpose of this paper is to present a life cycle phase of a software development project which is substantial for the success of the project. This paper visualizes the project start-up phase from suppliers’ perspective. Design/methodology/approach The method is a theory building from case studies. The data were collected from three software supplier firms by conducting process modeling separately in each firm. Findings The study resulted in a model of a supplier’s software project start-up which includes start-up practices and involved roles. The results indicate that project start-up is an integral and structured phase of project life cycle, which influences the execution of a…

Joint Development of Novel Business Models

2006

Changing competitive environment forces companies to innovate and renew their business models towards a more value-adding and customer-centric direction. Often, a prerequisite for this is that the companies are willing to combine their capabilities by co-operating and creating long-term strategic networks with each other. The formation of networks is a cyclical learning process, along which the infrastructure and strategies emerge incrementally through mutual adjustment. We analyze such network formation process among three companies that are operating in separate but complementary industries. They are seeking to expand their service offering through the use of ICT. We reflect upon this dev…