Search results for "Organizational Communication"
showing 10 items of 43 documents
Individual and Collaborative Semiotic Work in Document Design
2017
This article examines the concepts of agency, transformation and transduction in the context of document design. These concepts have been previously used to describe communicative actions and sign-making among individuals: whereas agency focuses on the individual’s capabilities as a sign-maker, transformation and transduction describe how individuals transform meanings within one mode of communication or from one mode to another. Organizational communication, however, is rarely an individual effort, particularly in corporate settings: producing multimodal documents that communicate on behalf of entire organizations, such as annual reports, constitutes a collaborative effort involving a vari…
Organizational Media Affordances: Operationalization and Associations with Media Use
2017
The concept of affordances has been increasingly applied to the study of information and communication technologies (ICTs) in organizational contexts. However, almost no research operationalizes affordances, limiting comparisons and programmatic research. This article briefly reviews conceptualizations and possibilities of affordances in general and for media, then introduces the concept of organizational media affordances as organizational resources. Analysis of survey data from a large Nordic media organization identified six reliable and valid organizational media affordances: pervasiveness, editability, self-presentation, searchability, visibility, and awareness. Eight media scales base…
Is Education Getting Lost in University Mergers?
2010
Mergers are common phenomena in higher education institutions. Improving educational quality is typically one of the stated goals of university mergers. Yet, little information exists about how merging institutions approach this goal. This paper presents results from a study of planning documents created prior to four mergers in the Finnish higher education system. These documents show that there was little concrete attention given to the educational issues related to the mergers. Most attention was placed on administrative issues and issues related to research. When educational issues were mentioned, it was almost always in the form of vague goals with few details provided about how the go…
Human rights organizations and online agenda setting
2011
PurposeThe purpose of this paper is to better understand agenda setting by international human rights organizations in the online environment and at the same time contribute to agenda‐setting theory. The role of non‐governmental organizations (NGOs) in the area of human rights is clarified, and agenda setting and related concepts are discussed.Design/methodology/approachThe study focuses on how attention is drawn to human rights issues in online communication by Human Rights Watch (HRW) and Amnesty International. A content analysis of online forums of HRW and Amnesty International was conducted by monitoring their web sites and Facebook and Twitter pages over a period of three months. In ad…
Market orientation in university: a case study
2010
Purpose – The paper aims to analyse the relationship between market orientation (MO) and results in the field of higher education, considering the importance of university teaching staff MO in relation to satisfaction and establishing that this orientation is directly and positively affected by the MO of the upper hierarchical levels. The focus is on a university in a developing country.Design/methodology/approach – The information was gathered from a convenience sample using a self‐administered questionnaire (219 teacher staff valid questionnaires and 34 directors, secretaries and head of course's questionnaires). Data were analysed using confirmatory factor analysis and structural equatio…
The concept of genre within the critical approach to information systems development
2001
Abstract Jurgen Habermas' Critical Social Theory is regarded as a potential approach to information systems development (hereinafter referred to as the critical approach). However, the theoretical promise of this approach has not yet been operationalized in practice. This paper discusses the potential of the genre theory of organizational communication as a conceptual basis for doing so, using two studies that applied genre concepts to analyses and debates on document management. In particular, the paper illustrates the capability of genre concepts in responding to pleas for three types of rationality — communicative, emancipatory, and formal — considered fundamental to any method of inform…
An agenda model of organisational communication
2001
The purpose of the study is to analyse the meanings and valuations the members of a working organisation attach to organisational communication and to construct them into a model of meanings of organisational communication. The result is the agenda model of organisational communication. The model shows that members of a working organisation see the communication culture construct from four dimensions of meaning. The dimensions are: the use of the communication system, superior communication and ways of conduct, horizontal face‐to‐face communication and the functioning of the communication process. The agenda model is a new kind of method to get the information needed for the planning and de…
Communication challenges facing management teams
2015
Purpose– The purpose of this paper is to explore what kinds of communication challenges management teams (MTs) experience and to suggest ideas for developing competent communication practices.Design/methodology/approach– Working according to the principles of qualitative research, a total of seven MT members from seven different international companies were interviewed. The thematic in-depth interviews were analyzed by first looking at all references of communication challenges, and then grouping them into six different dimensions.Findings– Most of the communication challenges facing MTs are related to the teams’ meetings, where issues of leadership, decision making and participation may we…
Charismatic leadership: a key factor in organizational communication
1997
Based on Plato's thinking, connects several aspects of communication and leadership theory to focus on charismatic leadership. Speculates on the application of Plato's ideas to managerial communication and makes recommendations.
Managing the communicative organization : a qualitative analysis of knowledge-intensive companies
2020
PurposeThe purpose of this paper is to explore how employees' work-related communication is managed in knowledge-intensive organizations.Design/methodology/approachThe study was conducted by applying an exploratory, qualitative approach. The data were collected from six knowledge-intensive organizations operating in the professional service sector in Finland, and the data set used included altogether 23 interviews.FindingsThe interviews confirmed that employees' work-related communication on social media is regarded as an increasingly important area, and that it has required companies to establish new managerial processes that are aimed to affect employees’ communication behaviors (ECB) eit…