Search results for "Organizational Justice"

Organizational justice and extrarole customer service: The mediating role of well-being at work

2008

The purpose of this article is to propose and test a model of extrarole customer service (ERCS). We propose that organizational justice (distributive, procedural, interpersonal, and informational) promotes well-being at work (low burnout and high engagement). Well-being at work, in turn, engenders more effective ERCS. Thus, well-being at work is considered a mediator of the relationships from organizational justice to ERCS. This fully mediated model was compared to an alternative fully direct model. The sample consisted of 317 contact employees who were working in the Spanish service sector. The results of structural equation modelling supported the importance of the mediating role of the p…

Work Design and Job Satisfaction: the moderating role of organizational justice

2019

Validating justice climate and peer justice in a real work setting

2016

In this study we tested the validity of justice climate and peer justice, measured as second-order constructs, in a real work setting. First, we investigated the appropriateness of aggregating first-order facets of justice climate and peer justice to work-unit level of analysis. Second, we examined the construct validity of justice climate and peer justice as two different factor structures. Third, we tested the hierarchical structure of justice climate and peer justice as second-order factors. Finally, we examined the predictive validity of second-order factors justice climate and peer justice within a nomological network composed of reciprocity with the supervisor and reciprocity with cow…

Voice and Culture: A Prospect Theory Approach

2014

The present study examines the congruence of individuals' minimum preferred amounts of voice with the prospect theory value function across nine countries. Accounting for previously ignored minimum preferred amounts of voice and actual voice amounts integral to testing the steepness of gain and loss functions explicated in prospect theory, we use curve fitting to show that ratings of procedural justice fit prospect theory's value function specifically. Further, we investigate the form of this function across nine countries that range in power distance. Results suggest that the form of the value function is congruent with prospect theory, showing an S-shaped curve that is steeper in the loss…

Do coaching style and game circumstances predict athletes' perceived justice of their coach? A longitudinal study in elite handball and volleyball te…

2018

Objective: The present longitudinal study is the first to examine game to game fluctuations of perceived justice of elite volleyball and handball coaches. More specifically, we studied whether coaching style (i.e., need support versus control), coach behaviors (decision justifications), player’s status (i.e., starter or substitute), and game result (win/loss) predicted athletes’ perceived justice and its fluctuations. Methods: A longitudinal questionnaire study was performed during 6 consecutive weeks among Belgian female volleyball (N = 57) and male handball players (N = 39). We administered a general questionnaire (i.e., need support/control) the first week, and game-specific questionnair…

Do perceived justice and need support of the coach predict team identification and cohesion? Testing their relative importance among top volleyball a…

2011

Objectives: Based on findings in organizational psychology, the aim of the present study was to test the relevance of perceived justice and need support of the coach in team sports. Specifically, two studies examined their relation with athletes’ team identification and team cohesion. Design: Two cross-sectional, questionnaire studies conducted after a midseason game day. Methods: In study 1, Belgian top level female volleyball players (N ¼56; M ¼22.33) and male handball players (N ¼35; M ¼23.59) completed web-based questionnaires assessing athletes’ perceived justice and need support of the coach and their team identification and cohesion. In study 2, Norwegian top level female handball pl…

Human resource practices and employee wellbeing from a gender perspective: The role of organizational justice

2021

Introduction/objective: HR practices have been widely studied in the literature. However, critical research gaps remain unexplored. Little attention has been paid to the relationship between HR practices and well-being, or the mechanisms that explain the effect of HR on employees’ wellbeing, and the role of gender in this relationship. Hence, this study aims to examine the relationship between HR practices and well-being (eudemonic and hedonic) through organizational justice, taking into account gender. Method: A convenience sampling technique was used in a correlational design. The sample was composed of 1647 employees from 42 Spanish organizations. Our measures were HR practices, organiza…

Back to Basics: The Relative Importance of Transformational and Fair Leadership for Employee Work Engagement and Exhaustion

2016

This study contributes to the literature on the supervisors’ role in employee well-being by drawing on two separate lines of research: transformational leadership and organizational justice. The purpose of the study was to investigate the unique contributions of transformational and fair leadership (justice behaviours of supervisors) on work engagement and exhaustion among employees within the framework of the Job Demands-Resources model (Bakker and Demerouti, 2007). In determining the unique contributions, we additionally acknowledged the role of work characteristics. A questionnaire study was conducted among Finnish municipal employees in a variety of occupations (N = 333, 87% women). The…