Search results for "Performance management"
showing 10 items of 154 documents
A feedback view of behavioural distortions from perceived public service gaps at ‘street‐level’ policy implementation: The case of unintended outcome…
2020
This paper discusses the limitations and risks associated with the use of output-oriented measures to assess public school performance. In particular, it questions the capability of the performance measures set by external institutions, with respect to schools, to support sustainable educational outcomes. To this end, the ‘street-level bureaucracy’ theory is used in the paper as a basis to analyse the behavioural distortions generated by perceived public service gaps at school level policy implementation. Such unintended behavioural effects are often a major cause of disappointing outcomes when test-based accountability systems are adopted. In the second part of the paper, an insight model …
Improving competitiveness, economic capital and financial stability through dynamic performance management in the italian state. A new sustainable de…
2013
Talent identification and development tools
2014
Purpose – This paper aims to contribute to talent management literature by examining empirically the relationship between talent identification and development tools. Design/methodology/approach – The study sample consisted of 112 Argentina-based companies. All participants completed an online survey containing a list of identification and development practices. Responses were analyzed with SPSS 19. Findings – Results show that companies running more talent identification processes (performance management and potential identification) make use of a greater number of development tools. Significant differences were observed in the use of all development tools analyzed, with the exception of …
Framing the Sources of Image of a Local Area through Outcome-Based Dynamic Performance Management
2018
This article investigates the place image concept. It aims to frame major factors impacting on the image of a local area and to suggest associated measures. The adoption of a dynamic approach enables the exploration of four major factors: the level of tourism development, the fit of contextual attributes, the strength of identity, and the level of synergy between public and private sectors. The emerging conceptual model identifies twelve performance indicators driving interdependencies between outputs and outcomes. Such a model eventually is applied to the “Taormina-Etna district” – located in Sicily (Italy) – with the intent to discussing its effectiveness.
A dynamic performance management approach to frame corruption in public procurement: a case study
2021
Purpose The purpose of this paper is to frame the causal relationships between corruption in public procurement and performance of local governments. Design/methodology/approach An outcome-based dynamic performance management approach is adopted to explore a representative case study of a small Italian municipality. The model is based on three sources: qualitative primary data generated by face-to-face convergent interviews; secondary data retrieved from documents describing legal cases linked to procurement and open-access repositories; and an extensive literature review. Findings Emphasizing the role of community civic morality systemically may help to understand some counterintuitive re…
Interrelations between competitiveness and responsibility at macro and micro level
2008
PurposeThe purpose of this paper is to emphasize that the growing of competitiveness at any level may be possible through more responsibility (business ethics) on the one hand and less corruption (as lack of business ethics) on the other.Design/methodology/approachThe objective of the paper is to identify the double‐way relationships between competitiveness and the responsible (beyond ethics) behaviour. In order to do this, the authors used correlation indexes CORREL and R2 and the graphic representation able to illustrate the above‐mentioned interrelations.FindingsThe authors observed that there is a strong and direct correlation between GCI, RCI and CPI – at national level, and six possib…
Transformational leadership, learning, and employability
2011
PurposeNumerous empirical works have found evidence to support a positive relationship between managers' transformational leadership behaviour and employees' individual performance. Studies have also begun to examine the process by which the effects on performance ultimately take place. This research aims to move forward in this direction. The paper aims to analyse the mediating role of a contextual variable (organizational learning capability) and a subordinate characteristic (employability) in the relationship between transformational leadership and individual performance.Design/methodology/approachThe hypothesis was tested through a sample of 795 workers from 75 university departments, u…
Dynamic Performance Management
2016
This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design and implement performance management systems by using a system dynamics approach. More specifically, the book shows how to develop system dynamics models that can better support an understanding of: -What is organizational performance and how to frame and measure it; -How to identify and map the processes underlying performance; -How to d…
Enhancing Joined-Up Government and Outcome-Based Performance Management through System Dynamics Modelling to Deal with Wicked Problems: the Case of S…
2015
The paper by Auping et al. (2015) focuses on the topic of societal 'ageing', that is, 'a population process, caused by declining fertility and mortality rates, which manifests itself in the growing number of older persons in society' (Huber, 2005). A broader definition frames societal ageing as a 'demographic, structural, cultural and economic transformation resultant from the increase in the number and proportion of " older " people within society' (Victor, 2005, p. 5). 'Double societal ageing' today characterizes most developed countries, which experience both an increase in the percentage of older people and in their life expectancy. In terms of public policy and finance, the relevance o…
Measuring Coordination and Coherence: Assessing Performance Across the Public Sector
2017
This chapter will bring together two bodies of the literature addressing some of the most important issues in contemporary public administration and governance: policy coordination and performance management.