Search results for "Process management"
showing 10 items of 460 documents
Negotiation Models in Manufacturing E-Marketplaces
2005
This chapter describes the negotiation model adopted by the Customer and Supplier Negotiation Agents in the agent based architecture described in Chapter 2. The chapter is structured as it follows: in the first section the use of automated negotiation in modern market scenario is motivated; in the second section, starting form the contributions presented in the scientific literature, automated negotiation will be analysed and a taxonomy will be proposed. The third section is dedicated to the e-market context discussed in this book and in particular the impact of negotiation in manufacturing e-marketplaces will be stressed: its impact is strictly related to the electronic nature of e-marketp…
A scaling-up strategy supporting the expansion of integrated care: a study protocol
2019
Purpose To ensure that more people will benefit from integrated care initiatives, scaling-up of successful initiatives is the way forward. However, new challenges present themselves as knowledge on how to achieve successful large-scale implementation is scarce. The EU-funded project SCIROCCO uses a step-based scaling-up strategy to explore what to scale-up, and how to scale-up integrated care initiatives by matching the complementary strengths and weaknesses of five European regions involved in integrated care. The purpose of this paper is to describe a multi-method evaluation protocol designed to understand what factors influence the implementation of the SCIROCCO strategy to support the …
Omnichannel and Experience Approach as a Post-COVID-19 Economic Reactivation Mechanism
2022
The aim of this chapter is to show how omnichannel tools must be applied through the process of creating experiences for the consumers. During the literature review, some authors make approaches to the key concepts connecting omnichannels and consumer experiences; therefore, they explain through the analysis of data the reality of the Ecuadorian environment and global trends. With this context, this chapter will present how, by using macro environment and accessibility, a unique experience may be created in the customer journey in omnichannel.
Dynamic capabilities in e-health innovation: Implications for policies
2017
Abstract Objective To mitigate the effect of caregiver shortage, collaborative networks in Norwegian municipalities are exploring the possibilities provided by e-health and welfare technologies. However, extracting benefits from such technologies depends on many factors. Methods In this study, an extensive literature review is performed to compare e-health and other sectors in terms of the critical success factors in collaborative business process management. Using the dynamic capabilities view as a general theoretical lens, and a process orientation framework for operationalization, these factors are then conceptualized and validated in a cross-sectional study of cases in the Norwegian mun…
A GENERAL FRAMEWORK FOR A STANDARDIZED COMPETENCE ASSESSMENT PROCEDURE
2017
The methodological rigour in the competence assessment represents a strategic choice to achieve a successful promotion of human capital. The role of personal and professional competences has been recognized in every professional areas and a huge number of studies have contributed to better understand how competence affect individual and organizational behaviour and what are the best methods to assure its effective assessment. The paper aims to propose an operative and standardized competence assessment procedure coherent with the more recognized international qualification frameworks, even if allowing customized reports. The proposed procedure is the result of the operationalization of a ge…
Process studies of organizational space
2020
The past decade has experienced an increase in the number of studies on organizational space or where work occurs. A number of these studies challenge traditional views of organizational space as a fixed, physical workspace because researchers fail to account for the spatial dynamics that they observe. New technologies, shifting employee-employer relations, and burgeoning expectations of the contemporary workforce blur boundaries between home and work, connect people and things that historically could not be linked, and extend workspaces to nearly everywhere, not just office buildings. Research on these transformations calls for incorporating movement into the physicality of work. Thus, org…
Environmental Management Maturity: The Role of Dynamic Validation
2020
Maturity models enhance the performance of companies by prescribing a trajectory through stages of increasing capability. However, a recent review of maturity models concludes that current maturity models hardly meet the design principles required for prescriptive use. To address this deficiency, we conducted semistructured interviews and a Group Model Building study with industrial companies in Spain in which we studied the progression toward a Leading Green Company as the highest maturity stage of environmental management. The findings from the study were tested using surveys with enterprises in Spain, Italy, and the United Kingdom, semistructured interviews in the United Kingdom and cas…
Corporate entrepreneurship and human resource management: theoretical background and a case study
2011
Purpose: This article aims to review varying concepts of entrepreneurship and different contributions to human resource practices, establishing a theoretical framework that allows for the analysis of the firm Montalt-Valencia (Spain), a Ford-Spain car dealer, and leader in its sector. Design/methodology/approach: The paper, according to the literature, establishes a theoretical framework on entrepreneurship and human resource management through which one can observe and research the Montalt-Valencia case study. The case study is confirmatory, from the theoretical background, and at the same time inductive from the observation of its non-expected details and deeds. Findings: The firm Montalt…
The combined use of quality management programs and work teams
2006
PurposeThe main goal of the work presented here is the study and comparative analysis of the changes that take place in the structure of organizations when managers decide to establish work teams in the context of quality management. It can be observed that team characteristics change and adapt to evolving management programs.Design/methodology/approachThe authors selected a qualitative research method, in particular the case study methodology. The comparative analysis of organizational changes was analyzed in three different business units that had implanted advanced quality management programs using work teams.FindingsThere is a relationship between the quality management approach and the…
From Job Resources to Idea Implementation: A Moderated Sequential Mediation Model
2021
Considering the motivational path of the Job Demands-Resources (JD-R) model, this study investigates a multistep process by which contextual job resources might have an indirect effect on idea implementation. Among 187 shop floor employees of a manufacturing company, we found support for a model whereby job control has an indirect effect, over a 5-month time frame, on idea implementation through employee work engagement and personal initiative. In addition, we found that the indirect effect of job control on idea implementation is stronger when employees have a higher conformity orientation. Support was not found for the hypothesized indirect effect of coworker social support on idea imple…