Search results for "Process management"
showing 10 items of 460 documents
Business Process-oriented design of Enterprise Resource Planning (ERP) systems for small and medium enterprises
2006
In the last few years, many organizations have used business process modelling as an effective tool for managing organizational changes. However, process modelling has rarely been exploited for supporting the entire business process management life cycle. This includes the design of business processes as well as their implementation and control. The adoption and implementation of Enterprise Resource Planning (ERP) systems is a crucial issue if referred to small and medium-sized enterprises. The main problem is that the cost of implementation of ERP, intended as the process of customization of the ERP system towards the actual enterprise business processes, overtakes the cost of ERP acquisit…
QUALITY SYSTEM FOR PRODUCTION SOFTWARE (QSPS): AN INNOVATIVE APPROACH TO IMPROVE THE QUALITY OF PRODUCTION SOFTWARE
2013
A quality system for production software should be part of the quality management system of an organization and can be expressed as objectives in the form of processes, procedures, tools and responsibilities, designed and developed to fulfil the quality requirements. These usually are addressing the customers (external or internal), compliance with standards (effectiveness) waste reduction and better use of resources (efficiency) for continual improvement. Such systems are designed according to the requirements of the standards for quality management, software engineering and information security. Quality systems themselves could not provide all necessary means for driving the organization…
AirBaltic Case Based Analysis of Potential for Improving Employee Engagement Levels in Latvia through Gamification
2016
Abstract In 2014, airBaltic Corporation introduced a gamified electronic platform called Forecaster with a purpose to increase its employee engagement. The article considers the approach used by the organisation, analyses results, advantages and drawbacks of the organisation, and mainly formulates recommendations for the organisation in order to improve impact on employee engagement through gamification. As a result of the research, the author proposes 8 steps that are useful and applicable to any organisation, and as such those may serve a broader purpose than just improving airBaltic Forecaster tool. The objective of the paper is to draw learnings and put forward suggestions for the organ…
Internal Quality Assurance for Higher Education Study Programme
2015
<p>Quality assurance for study programme is necessary precondition to realize qualitative higher education. Quality assessment is important part of quality assurance cycle. There are used different methodologies, assessment criteria and indicators to assess the higher education quality. It is clear that the assessment results which study programme will be better or worse are detected by the choice of criteria. It is difficult to find objective criteria which could be used universally for all study programme types. The aim of the research is to investigate quality assurance cycle for study programme quality and pay main attention to assessment part. The aim of assessment part is to sel…
Coordination policies to support decision making in distributed production planning
2003
Abstract Distributed production networks are considered organizational structures able to match agility and efficiency necessary to compete in the global market. Performances of such organization structures heavily depend on the ability of the network actors of coordinating their activities. The research proposes to model and design coordination problems within production network by using the Multiple Agent Technology. In particular, the paper proposes new strategies for coordinating production-planning activities within production networks. Such models have been developed and tested by using a proper simulation environment developed by using open source code and architecture. The results o…
Replacement of the Project Manager Reflected Through Activity Theory and Work–System Theory
2010
Replacement of the project manager (RPM) is a known phenomenon in information systems (IS) projects, but scant attention is given to it in the project management or IS literature. Given its critical effects on the project business, the organization, the project team, and the project manager, it should be studied in more depth. We identified factors which make RPM occurrences inherently different and we show that work-system theory and activity theory give comprehensive lenses to advance research on RPM. For the future research on RPM we identified three objectives: experiences on RPM, process model for RPM, and organizational culture’s influence on RPM occurrences.
Experienced knowledge for the description of maintenance packages
2015
International audience; The presented work is included in the research theme that specifies some means of capitalization andexploitation of knowledge from experience feedback processes in the context of industrial maintenancemanagement. Our research on it is a more precise definition of the proposed project, built with a problemasking how to handle the management of repair packages. Upstream, the knowledge of various expertsare materialized in the form of expert reports. Downstream maintenance wants to quickly repair productsbased on symptoms or change parts in advance. For this, we propose a methodology by analysing thefeedback to improve the response time for maintenance services. This is…
Assessing Software Replacement Success: An Industrial Case Study Applying Four Approaches
2006
This paper describes an industrial case study assessing software replacement success and other effects. The target of assessments has been a large commercial legacy system for customer register management. The success of its replacement by its performed rewrite has been assessed via four approaches concerning: user satisfaction, strengths and problems of the system, problem surveillance and expert judgments. The approaches and metrics have been selected in cooperation with industrial experts in order that they would meet the needs of their organization. The assessments have been conducted by comparing the situations before and after the rewrite. They have included quality aspects. The appli…
Product lifecycle management support: a challenge in supporting product design and manufacturing in a networked economy
2005
In this paper, we provide an overview of the changing design and manufacturing landscape in the 21st century that has come about because of IT and the changing global conditions. Based on this overview and a review of the current state of IT for PLM support in the design and manufacturing sector, we identify the areas of need for standards. A review of areas covered by standards leads us to the development of an initial typology of standards and a potential path for bringing convergence of these standards in support of PLM. We make a case throughout the paper that given the nature of the task we need to aspire to create open standards with wide participation. We conclude by arguing that the…
ISO 9000‐based quality assurance approaches and their relationship with strategic analysis
2003
Many organisations use the ISO 9000 series as a reference framework to establish their quality assurance system. In doing so, most of them overlook the process of interpreting and adapting these standards to their own characteristics and capabilities. As a result, there is a misunderstanding with respect to the objectives of the standards. The correct implementation of the ISO 9000 series requires a preliminary analysis that facilitates the adaptation of them to the particular circumstances of a company. Therefore, this paper pays attention to the relationship existing between ISO 9000 implementation and the use of strategic diagnosis tools. The employment of such tools could be studied as …