Search results for "Project management"
showing 10 items of 1539 documents
Internet-Based Employer Search and Vacancy Duration: Evidence from Finland
2014
This study investigates the effect of the introduction of the public employment agency's Internet-based service on the duration of employer search. The analysis exploits the introduction of a web-based service by the Finnish Employment Agency in October 2002. The results, based on information on job vacancies announced via the public employment agency between 2002 and 2003, indicate that the introduction of the web service, in general, shortened the duration of employer search. However, we find that the introduction of the web-based service shortened the average duration of vacancies in some regions but not in others. In addition, employers in urban areas were more likely to benefit from th…
Vehicle scheduling for rental-with-driver services
2021
Abstract In this paper, we introduce a new vehicle scheduling problem (VSP) with driver consistency faced by rental-with-driver companies. A weekly time-horizon is considered and a set of potential customers, each one associated with a list of required tasks, is assumed. The company can choose to accept or reject a customer, but if accepted, all required tasks must be performed by the same driver. A profit is associated with each customer. The goal is to maximize the company’s total profit, by respecting a list of daily and the weekly drivers’ workload limitations imposed by drivers’ contracts. We propose a mathematical formulation of the problem and design an exact solution method based on…
Transportation Services as Specific Logistics Projects for Oversized Cargo in Poland
2016
Market observation demonstrates that the transportation-freight forwarding-logistics sector carries out diverse projects based on clients’ orders. The majority of those orders are unique and project related. Recently, the project approach to logistics has gained significance. Logistics project management is a relatively new area of knowledge about logistics and supply chains. The paper presents the essence and characteristics of transportation services as a specific logistics project. The authors characterize the transportation-freight forwarding-logistics sector, with particular focus on the sector of oversized cargo transportation. The demand for such services depends on the industry, ene…
A Context Aware Learning Application for Communities of Service Technicians
2016
The gathering of knowledge and competences needed to accomplish work related tasks is carried out in several ways. It can be done, planned in the long term to brace oneself for a new area of responsibility or in the short term to prepare for a concrete forthcoming task or while working on a task. The latter two happen quite often at the workplace. In this paper, we present a context aware mobile application supporting workplace learning of service technicians working at different locations including customer service. The originality of the presented application lies in the combination of the question a answering concept with the microlearning concept and in the context awareness of the appl…
An RFID framework for multimodal service provision
2009
In recent years there has been a growing interest toward the development of pervasive and context-aware services, and RFID technology played a relevant role in the context sensing task. We propose the use of RFID technology together with a conversational agent in order to implement a multimodal information retrieval service we call SensorMesh. The information acquired from RFID tags about the nearest point of interest is processed by the conversational agent that carries a more natural interaction with the user, also exploiting a common sense ontology. The service is accessible using a multimodal browser on Personal Digital Assistants (PDAs); the browser allows the user to interact with the…
A speech recognition approach for an industrial training station
2021
This paper presents a speech recognition service used in the context of commanding and guiding the activities around an industrial training station. The entire concept is built on a decentralized microservice architecture and one of the many hardware and software components is the speech recognition engine. This engine grants users the possibility to interact seamlessly with other components in order to ensure a gradual and productive learning process. By working with different API’s for both English and Romanian languages, the presented approach manages to obtain good speech recognition for defining task phrases aiding the training procedure and to reduce the recognition required time by a…
Which Test Artifacts Testing Service Providers should Reuse and How? Experiences from a Case Study in the Chinese ICT Sourcing Market
2011
Software testing service providers are facing new requirements to shorten service times, lower costs, and increase service customization and quality. Reuse of test artifacts is a possible solution that can help providers to meet the requirements because reuse can improve software quality and productivity. However, the extant literature does not explain in depth which test artifacts should be reused and how. This paper focuses on ICT-enabled sourcing of software testing services in the Chinese market to identify the most important reusable test artifacts. There are two reasons for this research. First, most Chinese service providers are small or medium-sized and have to overcome obstacles su…
A Study on Distributed Fault-Tolerant Service Architectures for Critical Software Systems
2021
Reliable systems have been the subject of much research in the past years, with societal dependency on computer systems becoming more and more apparent. With more and more organizations embracing DevOps culture, there is a persistent need to understand how these systems are built and what their trade-offs are. This paper discusses and benchmarks the components of a modern fault tolerant and easily scalable system, designed to maximize up-time. The paper also describes the techniques used in the development of such a system. The system architecture described is implemented through several services deployed for a new critical single sign-on system deployed at CERN (The European Laboratory for…
Skilled workforce scheduling in Service Centres
2009
Abstract The Skilled Workforce Project Scheduling Problem (SWPSP) is a complex problem of task scheduling and resource assignment that comes up in the daily management of many company Service Centres (SC). The SWPSP considers many real characteristics faced daily by the SC: client-company service quality agreements that establish maximum dates for the beginning and the end of tasks with penalties for delays, criticality levels indicating the client-priority in processing each task, generalized precedence relationships that can produce cycle structures, time period and percentage time lags and variable task durations depending on the worker executing the task. Furthermore, the SC workforce i…
Automating the Parameter Selection in VRP: An Off-line Parameter Tuning Tool Comparison
2014
Vehicle route optimization is an important application of combinatorial optimization. Therefore, a variety of methods has been proposed to solve different challenging vehicle routing problems. An important step in adopting these methods to solve real-life problems is to find appropriate parameters for the routing algorithms. In this chapter, we show how this task can be automated using parameter tuning by presenting a set of comparative experiments on seven state-of-the-art tuning methods. We analyze the suitability of these methods in configuring routing algorithms, and give the first critical comparison of automated parameter tuners in vehicle routing. Our experimental results show that t…