6533b858fe1ef96bd12b5a29

RESEARCH PRODUCT

An RFID framework for multimodal service provision

Giovanni PilatoAntonella SantangeloA. GencoAgnese AugelloSalvatore SorceAntonio GentileSalvatore Gaglio

subject

Service (systems architecture)MultimediaComputer scienceContext (language use)rfid asr chatbot multimodal guideDialog systemOntology (information science)computer.software_genreChatbotcomputerSpoken languageVisualizationTask (project management)

description

In recent years there has been a growing interest toward the development of pervasive and context-aware services, and RFID technology played a relevant role in the context sensing task. We propose the use of RFID technology together with a conversational agent in order to implement a multimodal information retrieval service we call SensorMesh. The information acquired from RFID tags about the nearest point of interest is processed by the conversational agent that carries a more natural interaction with the user, also exploiting a common sense ontology. The service is accessible using a multimodal browser on Personal Digital Assistants (PDAs); the browser allows the user to interact with the conversational agent by means of spoken language instead of the traditional, keyboard- (or stylus-) based input systems. The resulting system offers a more natural interaction with respect to traditional prerecorded, audio-visual set-vices, and it is particularly suitable for non technology-skilled users.

yearjournalcountryeditionlanguage
2009-03-01
http://hdl.handle.net/10447/48092