Search results for "Satisfaction"
showing 10 items of 1427 documents
The consequences of job insecurity for employees: The moderator role of job dependence
2010
With globalization and increased international competition have come more flexible forms of employment and increased job insecurity. The authors address the impact of perceived job insecurity on employees' work attitudes and intentions. After reviewing relevant research on stress theory and the relationship between job insecurity and its consequences, they test two hypotheses on 942 employees in Spain, namely: first, that job insecurity relates negatively to job satisfaction and organiza- tional commitment and positively to intention to leave; and, second, that job insecur- ity, economic need and employability interact in the prediction of these outcomes. s a result of globalization and int…
Las experiencias insatisfactorias en restaurantes y el boca-oído negativo
2013
ResumenLos consumidores insatisfechos tienden a contar más sus experiencias que los satisfechos, por lo que los comentarios boca-oído negativos se difunden más que los positivos. Además, los clientes insatisfechos se comportan de forma heterogénea en función de diferentes factores relativos a su experiencia. En este contexto, este trabajo aborda el estudio de las comunicaciones negativas, en su vertiente conductual y actitudinal, desde el enfoque de la segmentación. El objetivo es conocer la relación entre el boca-oído negativo y el nivel de insatisfacción, las emociones, la experiencia previa del consumidor, sus respuestas de queja y de conducta de cambio, y su perfil sociodemográfico. Ana…
Trajectories of Perceived Employability and Their Associations With Well-Being at Work
2014
The first aim of this study was to identify trajectories of perceived employability (PE) with a longitudinal person-centered approach, accounting for both the level of PE and changes in PE. The second aim was to examine how the trajectories were related to well-being at work (i.e., vigor at work, job satisfaction, and job exhaustion) with a variable-centered approach. The data were collected in two Finnish universities (N = 926) during 2008–2010 with three measurement points. Growth Mixture Modeling identified four trajectories, which differed in level, stability, and change in PE across time: we established two trajectories with stable PE (88% of the participants), and two trajectories wi…
Third-sector job quality: evidence from Finland
2016
Purpose – The purpose of this paper is to study the perceived job quality and job satisfaction among third-sector employees and compare job quality in the third, public and private sector. Design/methodology/approach – The study is based on the quality of work life (QWL) survey data gathered by Statistics Finland. The QWL data are complemented with data set collected among third-sector employees. In the sector comparisons percentage shares were used to compare different dimensions of job quality between the sectors. Regression analysis was used to control the structural labour market differences between the sectors. Findings – The results show that job quality in the third sector differs s…
Job attitudes, behaviours and well-being among different types of temporary workers in Europe and Israel
2011
Applying an innovative typology based on preference for temporary em- ployment and perceived employability, the authors empirically examine four types of temporary workers (and a group of permanent workers for comparison). In a sample of 1,300 employees from six countries, they find significant differences between the four types on a broad set of variables - including demographic and job characteristics, attitude and insecurity - but not in life satisfaction and well-being. They conclude with an argument against the equation of temporary employment with low-skilled workers unable to find a permanent job, stressing the valuable implications of more sensitive research for policy-making on fle…
Self-esteem during university studies predicts career characteristics 10 years later
2007
Abstract To examine how self-esteem measured during university studies would impact on the characteristics of the work career 10 years later, 297 university students completed the Rosenberg’s self-esteem inventory four times while at university and various career-related questionnaires 10 years later. Latent Growth Curve Modeling showed that a high overall level of self-esteem predicted being in permanent employment 10 years later, having a high salary, and reporting a high level of work engagement, and job satisfaction, and a low level of burnout. By contrast, low self-esteem predicted unemployment, feelings of exhaustion, cynicism and reduced accomplishment at work, and low levels of work…
Job insecurity climate's influence on employees' job attitudes: Evidence from two European countries
2009
An important amount of literature about job insecurity and its consequences has been developed during the past few decades (Sverke, Hellgren, & Naswall, 2002). Most of this research has focused on an individual-analysis perspective, without taking into account social context. Although job insecurity climate has not been empirically examined, several authors have implicitly assumed that job insecurity contexts exist in some organizations where layoffs have occurred. Therefore, they examined layoff survivors' reactions. From this perspective, the aim of this study was to validate the job insecurity climate concept and examine its influence on employees' job attitudes. In order to provide addi…
Engaging in upward and downward comparisons as a determinant of relative deprivation at work
2003
A longitudinal study was conducted among 93 nurses to determine the role of comparing one's performance with that of one's colleagues in the increase versus decrease of perceived relative deprivation at work over a period of one year. Relative deprivation at T2 had increased particularly among those high in social comparison orientation (Gibbons & Buunk, 1999) who at T1 (1) more frequently engaged in upward comparisons; (2) more frequently derived positive as well as negative feelings from such comparisons; and (3) more frequently derived negative feelings from downward comparison. Moreover, engaging in downward comparison also led to an increase in perceived relative deprivation at T2.…
Patterns of psychological contract and their relationships to employee well-being and in-role performance at work: longitudinal evidence from univers…
2016
AbstractThis study identified patterns of psychological contract (PC) and examined how these patterns were related to employee well-being and in-role performance over time (T1–T3). PC was measured at T1 based on cross-sectional data and well-being and performance longitudinally in two consecutive years (T1−T3) among university employees. Latent profile analysis revealed six different patterns of PC at T1. These were labelled (1) strong and balanced (n = 131), (2) average and balanced (n = 382), (3) employer-focused (n = 79), (4) employee-focused (n = 59), (5) balanced transactional (n = 224) and (6) employee-focused relational (n = 322). The longitudinal findings showed that the employees i…
Job demands and resources as antecedents of work engagement: A longitudinal study
2007
Abstract By utilizing a 2-year longitudinal design, the present study investigated the experience of work engagement and its antecedents among Finnish health care personnel ( n = 409). The data were collected by questionnaires in 2003 (Time 1) and in 2005 (Time 2). The study showed that work engagement—especially vigor and dedication—was relatively frequently experienced among the participants, and its average level did not change across the follow-up period. In addition, the experience of work engagement turned out to be reasonably stable during the 2-year period. Job resources predicted work engagement better than job demands. Job control and organization-based self-esteem proved to be t…