Search results for "Service"
showing 10 items of 3964 documents
Liturgie anlässlich der Staatsund Nationalfeierlichkeiten in Polen Geschichte, Probleme und Herausforderungen
2018
Historia, problemy i wyzwania. Historia Polski od przyjęcia chrztu w 966 r. pokazuje, jak pewne wydarzenia społeczne łączono z celebracjami liturgii. W artykule została podjęta próba pokazania nie tylko historii tego zjawiska, ale też problemów, jakie się z nim wiązały. Łączenie wątków religijnych ze świętowaniem wydarzeń narodowych miało miejsce wtedy, gdy pojawiało się zagrożenie wewnętrzne lub zewnętrzne. Przykładem są tzw. śluby lwowskie króla Jana Kazimierza, który 1 kwietnia 1656 r. uroczystym aktem religijno-państwowym oddał Rzeczpospolitą pod opiekę Matki Bożej, którą ogłosił Patronką oraz Królową Królestwa Polskiego i wszystkich jego ludów. Fakt ten przyczynił się zdecydowanie do t…
Exploring the Shift from Output Measures to Outcome Measures of Service Delivery: Insights from Municipal Research
2021
Prior research shows that reporting on outcome measures increases the probability that local officials will use perform- ance data to inform their decisions. What has been over- looked in the literature is the question of why some local governments continue to focus more on outputs than on out- comes of service delivery, thereby limiting their ability to use performance data for decision-making. The purpose of this art- icle is to identify organizational, individual, and support factors that could increase the probability that local officials in the Apulia Region of Italy when measuring performance, will move beyond the basic measures of output to the more advanced measures of outcome. Base…
STANDARDS OF CUSTOMER SERVICE IN SUPPLY CHAIN - CASE STUDY
2017
The article is devoted to customer service in the supply chain. Dynamic changing market conditions and trends in supply chains force the improvement of customer service. The first part presents the definition of customer service and supply chain. The article presents selected standards of customer service on the example of the automotive industry. The essence of customer service manufacturer of automotive components is the need to fulfill the requirements of car manufacturers. The main factors of customer service in this company are such elements as; time, reliability, communication, convenience. The aim of this article is to present the elements of customer service for example automotive c…
When Customer base is not loyalty! : Differences in the Consumers' Appraisal of Performance of Mobile Telecommunications Service Providers in Port Ha…
2017
Reports from both local and international telecommunications agencies attest that Nigerian telecommunications industry is the fastest growing in Africa and one of the fastest growing in the world. Currently, the sector boasts of about 157 million active subscribers being serviced by four dominant operators. However, there have been strident calls by consumers to the regulatory agencies to apply sanctions to the operators as a result of persistent poor quality of service. As a matter of fact, all the service providers do not deliver uniform level of service. This study is therefore aimed at examining the differences in the consumers’ appraisal of the quality of service and offerings of the s…
Noninvasive Ventilation in Critically Ill Patients
2015
Since its first application in the late 1980s, noninvasive ventilation (NIV) has been the first-line intervention for certain forms of acute respiratory failure. NIV may be delivered through the patient's mouth, nose, or both using noninvasive intermittent positive pressure ventilation or continuous positive airway pressure. When applied appropriately, NIV may reduce morbidity and mortality and may avert iatrogenic complications and infections associated with invasive mechanical ventilation. This article provides physicians and respiratory therapists with a comprehensive, practical guideline for using NIV in critical care. © 2015 Elsevier Inc.
A Multi-Criteria Group Decision To Support The Maintenance Service: A Case Study
2015
The present paper wants to propose a methodology to support a group of decision makers into the choice of actions, to implement on a multi-component system, regarding the maintenance service. The choice has to be made on the basis of several criteria, namely the total maintenance cost, the system unavailability and by considering the maintenance actions feasibility. In particular, with the aim to select the maintenance service that represents for the group the best comprise among the criteria to satisfy, the proposed methodology consists of two multi-criteria decisions methods to apply in two successive phases. The first one regards the application of the Analytic Hierarchy Process (AHP) to…
The balanced digitalization and digital security : Case of regional authorities
2019
The emerging digital infrastructure enables the public authorities to shape their processes and to create attractive digital services for the citizens and the business actors. The public processes, services and infrastructure, however, engage with global and local public and private digital infrastructure and service providers. The complex comprehensiveness of the digital infrastructure and the services challenges the public authorities and create new types of security risks. The achieving of the benefits of the digitalization of public processes and services without increasing security risks requires the adopting of novel approaches to digital security. The paper refers to a framework that…
Designing a Multichannel Map Service Concept
2013
This paper introduces a user-centered design process for developing a multichannel map service. The aim of the service is to provide hikers with interactive maps through several channels. In a multichannel map service, the same spatial information is available through various channels, such as printed maps, Web maps, mobile maps, and other interactive media. When properly networked, the channels share a uniform identity so that the user experiences the different channels as a part of a single map service. The traditional methods of user-centered design, such as design probes, personas, and scenarios, proved useful even in the emerging field of developing multichannel map services. The findi…
Participatory alternatives for charity food delivery? Finnish development in an international comparison
2014
[Introduction] Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime. First and foremost, hunger as an extreme form of marginalization is a problem of developing countries. It is interesting, though, that food insecurity is also increasing rapidly in the developed world. This article deals with the particular phenomena of marginalization in forms of hunger and food insecurity in rich Western countries. Participation is discussed here as a promising option to deactivating and, at the worst, humiliating charity food delivery. The starting point of the article is that welfare services or policies have not been able to solve the problem of hu…
Predictors of outcome after a time-limited psychosocial intervention for adolescent depression.
2022
Research on the predictors of outcome for early, community-based, and time-limited interventions targeted for clinical depression in adolescents is still scarce. We examined the role of demographic, psychosocial, and clinical variables as predictors of outcome in a trial conducted in Finnish school health and welfare services to identify factors associating to symptom reduction and remission after a brief depression treatment. A total of 55 12–16-year-olds with mild to moderate depression received six sessions of either interpersonal counseling for adolescents (IPC-A) or brief psychosocial support (BPS). Both interventions resulted in clinical improvement at end of treatment and 3- and 6-mo…