Search results for "Shopping"
showing 10 items of 85 documents
Between leisure and work. The case of Polish trade tourism
2016
The aim of this article is the introducing of the phenomenon of Polish trade tourism , which took place between the years 1956 - 1989. Working in the sort of interpretative sociology (or more precisely - the phenomenology of Alfred Schutz’s) the ways of experiencing contemporary commercial travel that exist in the social memory were presented. Qualitative research (conducted by the episodic interview) revealed a multitude of ways of constructing memories of the trade tourism and at the same time revealing intersubjectivity of experiences. The example could be the dichotomy of attitudes towards trade travel, in which on one end of the continuum is the sense of shame for practitioners of gray…
Exploring Online Customer Experience Formation: How do Customers Explain Negative Emotions during Online Shopping Encounters?
2019
We investigated online customer experience formation by using customers’ own explanations of their negative emotions during their online shopping encounters. Survey data from 1,786 Finnish online shoppers were used to identify customers who experienced strong negative emotions during online shopping encounters (N = 215) and the causes of their negative emotions were then analyzed in depth from their written descriptions. Our findings indicated that customers attributed most of their negative emotions to online store characteristics, including user interface, product and service range, pricing, and trustworthiness; however, some negative emotions were also attributable to factors outside of …
STRATEGIES FOR A MORE SUSTAINABLE HOME FOOD DELIVERY SYSTEM: THE CASE STUDY OF DELIVEROO
2020
The aim of this work is to investigate the main enabling factors facilitating the diffusion of the emobility in the food delivery sector through the analysis of the Deliveroo case study. Deliveroo s.r.l. has been chosen for two main reasons. First, the growing importance of the company in the food delivery market, with an annual turnover increase of +120 million euros in 2017, becoming one of the major national players for food delivery. Second, the company recently adopted a strategy to support the diffusion of electric mobility for home delivery through the subscription of specific agreements.
Young adults' online shopping addiction : The role of self‐regulation and smartphone use
2023
Online shopping addiction can be defined as an Internet-based behavioural addiction which may lead to economic problems. Even though shopping is increasingly common through mobile devices, the effects of smartphone use on online shopping addiction are underexamined. Following a survey of 1000 18 to 29-year-olds in Finland, we examined young adults' online shopping addiction and economic problems from the perspective of self-regulation and problems in regulating smartphone use. The results indicated that low self-regulation in an online environment facilitates online shopping addiction, which further leads to dissatisfaction toward personal money management through indebtedness. Moreover, we…
What is meaningful for responsible shoppers in online fashion retail?
2022
This qualitative study investigates what is meaningful for responsible shoppers in online fashion retail. The study aims to identify and describe these essential themes from the customers’ perspective. The data were collected by interviewing nine self-proclaimed responsible shoppers aged 26–51 years. All participants were female. The findings highlight six meaningful themes for responsible shoppers. These include 1) comprehensive and versatile information; 2) familiar brands and retailers; 3) domesticity; 4) pricing; 5) justification of purchase; and 6) the durability of fashion wear. The study indicates that these meaningful themes are related to the online store characteristics and brands…
Pārrobežu laulības šķiršanas lietu piekritība
2017
Bakalaura darbā “Pārrobežu laulības šķiršanas lietu piekritība” ir izpētīti aktuālie problēmjautājumi Eiropas Savienības ietvaros, kas saistīti ar pārrobežu laulības šķiršanas lietu piekritības noteikšanu un kurus regulē Briseles II bis regula. Kā dažus no aktuālākajiem problēmjautājumiem varētu minēt, pirmkārt, nevienprātību jēdziena “pastāvīgā dzīvesvieta” interpretācijā Briseles II bis regulas piemērotāju vidū, otrkārt, grūtības piekritības noteikšanā gadījumos, kad abiem laulātajiem ir dubultā pilsonība un, treškārt, “forum shopping” iespējamību. Izpētot pārrobežu laulību šķiršanas lietu problemātiku, autore piedāvā vadlīnijas laulāto pastāvīgās dzīvesvietas noteikšanai, kā arī secina, …
What Prevents Consumers from Making Responsible Online Purchases?
2023
The objective of this qualitative study is to examine and describe what prevents consumers from making responsible online purchases. The data were collected during February and March 2023 with an online survey. The data comprises the respondents' (N=245) free-form written responses, in which they articulated and explained the factors that prevent their responsible online purchases. The findings indicate that external and internal factors can prevent consumers' responsible online purchases. While external factors – online stores – are mainly blamed for promoting irresponsible buying behavior, internal factors –consumers' individual characteristics – are also recognized to have an important r…
Online grocery shopping before and during the COVID-19 pandemic: A meta-analytical review.
2021
The COVID-19 pandemic has forced people to limit their physical interactions, which has led to explosive growth in online grocery shopping. However, there is no clear consensus in the retailing literature on whether consumers prefer to buy groceries online. The objective of this current study is to synthesize research about online grocery shopping published before and during the COVID-19 pandemic and to develop a conceptual framework about online grocery purchase intentions and their determinants, the mediation effects of consumers’ attitudes, the moderating effects of COVID-19, and control variables. The meta-analysis presents data derived from 50 independent samples with a sample size of …
A Systematic Literature Review and Analysis of Mobile Retailing Adoption
2019
The purpose of this study is to provide a comprehensive updated review and analysis of mobile retailing adoption. Although research on mobile channel utilization has increased significantly in recent years and many new studies on this topic have been published, research has not yet provided a clear structure regarding how consumers’ expectations have advanced in relation to mobile retailing adoption. Thus, this study synthetizes the mobile retail adoption literature and develops a framework for it. Our systematic literature review analyzed 94 scientific articles that were published between 2010 and 2018 to determine customers’ different expectations and demands during different mobile chann…
Exploring positive online customer experience formation : a study of food waste shoppers
2022
This qualitative study investigates the formation of positive online customer experiences in the context of online grocery shopping. This study analyzes customers’ written descriptions of the causes of their positive experiences when visiting an online store. Data were collected with an online survey of 581 respondents. The case company is a Finnish online retailer, Fiksuruoka Ltd. Fiksuruoka’s business idea is to sell food waste; its product range consists of surplus groceries that are in danger of being disposed of. The findings show that four main themes contribute positively to the online customer experience. Positive customer experiences were explained by factors related to 1) the shop…