Search results for "Stint"

Suomalaisturistien näkemyksiä kreikkalaisten kaupankäyntiviestinnästä turististen kohtaamisten aikana

1997

Crisis response strategies in Finland and Spain

2017

Crises are common in today's unpredictable environment rising the importance of crisis response strategies. Two societies in Europe are chosen: Finland, where trust in society is generalized to institutions, and Spain, where trust in society remains on the level of individuals. Using the results of the European Communication Monitor 2013 survey on crisis communication, we explored three hypotheses: “certain types of crises are often met with certain types of strategies,” “cultural context makes some crises more likely than others,” and “cultural context makes some response strategies more likely than others.” We find evidence for all three hypotheses and discuss our findings about perceived…

Samsung and Volkswagen Crisis Communication in Facebook and Twitter : A Comparative Study

2017

Since September 2015 at least two major crises have emerged where major industrial companies producing consumer products have been involved. In September 2015 diesel cars manufactured by Volkswagen turned out to be equipped with cheating software that caused NO2 and other emission values to be reduced to acceptable levels while tested from the real, unacceptable values in normal use. In August 2016 reports began to appear that the battery of a new smart phone produced by Samsung, Galaxy Note7, could begin to burn, or even explode, while the device was on. In Nov. 2016 also 34 washing machine models were reported to have caused damages due to disintegration. In all cases, the companies have …

Exploring citizens’ judgments about the legitimacy of public policies on refugees

2017

PurposeThe purpose of this paper is threefold: to introduce a theoretical frame regarding the meaning of legitimacy as an intangible asset of the public sector; to test a way of operationalizing legitimacy typologies that allows exploring and comparing how citizens from two countries evaluate the legitimacy of public policies; and to suggest implications for governments’ legitimacy-building strategies in shared international crisis, such as the refugees coming from the Syrian region.Design/methodology/approachBuilding on Suchman’s typology, it was defined and categorized different types of legitimacy into concrete measurable, communication related statements concerning consequential, proced…

Crisis communication and terrorism: Mapping challenges and co-creating solutions

2017

Terrorism is a globally connected, uncontrollable, transboundary risk that continually evolves and changes forms, resulting in multiple complexities that affect the lives of both citizens and organisations across the globe. These risks involve a high level of complexity when they materialise as crises, and the use of CBRN (chemical biological, radiological or nuclear) materials presents the possibility of a worst-case scenario. Crisis communication in such cases would not only be essential but also a matter of life and death. Hence, the purpose of this research was to better understand and describe the challenges of communication in CBRN terrorism crises as well as how these challenges can …

Online authority communication during an epidemic : A Finnish example

2011

Social media is creating new challenges for authority communications during crises, such as a pandemic. This study examined Finnish citizens’ opinions about authorities as crisis managers during the swine flu epidemic of 2009-2010 and examined the success of authority intervention to online discussion forums. Through a content analysis carried out at the discussion forums, the study showed that though authorities are highly trusted in general in Finland, this trust is not extended to the online environment. Online, civilians did not trust authorities and the protective actions taken. Moreover, the authorities’ intervention to the discussion forums aimed at correcting false information and s…

Kriisiviestinnästä kriisivuorovaikutukseen : puheviestinnän näkökulmia kriiseissä ja kriiseistä viestimiseen

2016

Kriisiviestintää on tarkasteltu jo melko runsaasti esimerkiksi journalistiikan, mediatutkimuksen ja yhteisöviestinnän aloilla. Puheviestinnässä kriisiviestintään on sen sijaan kiinnitetty vähemmän huomiota. Tuon puheenvuorossani esille erilaisia tapoja, joilla puheviestinnän näkökulmia voitaisiin soveltaa kriisiviestinnän tutkimuksessa ja opetuksessa. Esittelen ideoita, miten kriiseissä ja kriiseistä viestimistä voitaisiin kehittää puheviestinnällistä ymmärrystä hyödyntämällä. Lisäksi ehdotan kriisivuorovaikutuksen käsitteen nostamista kriisiviestinnän käsitteen rinnalle. Puheenvuoro perustuu työskentelyyni kriisiviestinnän – tai kriisivuorovaikutuksen – tutkijana ja opettajana vuodesta 201…

"Joensuun taudin" medialogiikka : kuinka ilon kaupungista tuli valtakunnan lehdistössä rasismin ja pelon tyyssija?

2003

Developing a crisis communication scorecard : outcomes of an international research project 2008-2011 (Ref.)

2011

The role of broadcast media in disaster preparedness education : lessons learned in the scientific

2014

This paper aims to clarify the role of broadcast media in disaster preparedness education concerning natural disasters such as earthquakes and tsunamis. This is done by means of a systematic review of the scientific literature on this topic over the last 10 years. The results show that media information is a strong facilitator of awareness of disasters. Preparedness includes action to reduce risks, which also needs community interaction, resources and motivation. It adds to indigenous knowledge and experience of disasters, and may combine self-education by the media, school education and community efforts for disaster risk reduction. An inclusive approach is also called for in order to invo…