Search results for "Workaround"
showing 7 items of 7 documents
Digital health technology enhances resilient behaviour: evidence from the ward
2019
PurposeIn the healthcare management domain, there is a lack of knowledge concerning the role of resilience practices in improving patient safety. The purpose of this paper is to understand the capabilities that enable healthcare resilience and how digital technologies can support these capabilities.Design/methodology/approachWithin- and cross-case research methodology was used to study resilience mechanisms and capabilities in healthcare and to understand how digital health technologies impact healthcare resilience. The authors analyze data from two Italian hospitals through the lens of the operational failure literature and anchor the findings to the theory of dynamic capabilities.Findings…
ERP Implementation in an SME: A Failure Case
2013
This study examines a failed enterprise resource planning (ERP) implementation in a small-and-medium-sized enterprise (SME). The improper handling of critical success factors (CSFs), particularly those relating to support from top management, project management, and the use of consultants, led to severe problems. This placed stress on the organization, caused employees to leave the company, workarounds, and led to serious errors in the systems and a significant cost overrun. This case study contributes to the literature on ERP implementation in SMEs. In particular, it contributes to our understanding of the socio-technical dynamics of ERP implementation projects. Failed ERP cases are little…
Enterprise System Implementation in a Franchise Context: An Action Case Study
2015
Abstract This research paper reports on a study focusing on a franchise relationship that utilizes an enterprise system (ES) to optimize its supply chain. The ES is in its post-implementation phase; however, the franchisee has challenges with inventory management due to poor data quality, which causes problems with vendor analysis and revenue control. An action case study was carried out to identify and diagnose the source of the problem, and interventions were implemented and evaluated. The findings demonstrate that several of the challenges related to poor data quality in the supply chain were influenced by problems of a socio-technical character. These included a lack of understanding of…
ERP Post-implementation Issues in Small-and- Medium-Sized Enterprises
2011
This paper focuses on ERP post-implementation issues in Small-and-Medium-Sized Enterprises (SMEs).We conducted a case study in a small Norwegian retail company. We studied the enterprise in the period after going live with their new ERP system. Certain challenges were observed such as security risks because of inaccurate configuration of the system, difficulties with operational issues such as sending invoices and getting sales reports, inaccurate inventory, insufficient training arrangement, workarounds, conflicting incentives among customer, reseller and consultant. There were human consequences for end users since the implementation of the system caused stress among some of the employees…
A Review of Building Information Modelling for Construction in Developing Countries
2016
Building Information Modelling (BIM) is wide ly seen as a catalyst for innovation and productivity in the construction industry. BIM can assist a more sustainable construction process that in turn may contribute to eradicating poverty in developing c ountries (Un ited Nation Millennium Goals). While BIM is increasingly be ing adopted in developed coun tries, implementations in the developing country context are rare. Research has establishe d how construction firms struggle from several limitations having to do with the socio - economic and technological environment found in developing countries. Examples of issues preventing BIM adoption include a shortage of IT - literate personnel as wel…
Serious games as a virtual training ground for relocation to a new healthcare facility
2016
Purpose This paper aims to enquire into how building information modelling (BIM) and gaming can be integrated to support professionals in their learning about the spatial layout of a new building. This knowledge is important to prepare building operation and facilities management (FM). Design/methodology/approach Ingrained in task–technology fit theory, this paper reports from a case study of a serious game staged in the graphical environment of a building information model. A series of interviews with the client, subject-matter experts and software developers involved in developing the game were conducted. The industrial setting for the study is a major hospital construction project in No…
The pre-Medical Emergency Team response: Nurses' decision-making escalating deterioration to treating teams using urgent review criteria.
2020
Aim To describe nurses' decision-making, experiences and perceptions of escalating deteriorating patients to the treating medical team using urgent clinical review criteria. Design A qualitative design comprising individual in-depth interviews with nurses from a major Australian metropolitan tertiary teaching hospital. Method A purposive sample of 30 Registered Nurses from nine surgical and medical wards were interviewed in April 2018 using semi-structured interviews. An inductive thematic analysis was conducted. Results Identified themes included: detecting the deterioration; countering the problem; getting a response; and challenges faced in the process of escalation. Nurses reported an i…