Search results for "clients"

showing 10 items of 17 documents

Clients’ Experiences With Internet-Based Psychological Treatments for Mental Disorders: Protocol for a Metasynthesis of Qualitative Studies

2018

Background: Given the rise of internet-based treatments as an effective therapeutic tool for psychological disorders, it is necessary to carry out research that examines clients’ experiences with this type of intervention. The qualitative methodology has been found to be useful for analyzing clients’ perceptions in terms of facilitators and barriers, acceptability, and negative effects of internet-based treatments. However, a lack of integration of these primary studies has prevented their findings from being applied to new research and in clinical practice. Objective: The objective of this paper is to describe the protocol for a metasynthesis of qualitative studies exploring the experience…

050103 clinical psychologybarriersSample (statistics)PsycINFOmetasynthesis03 medical and health sciences0302 clinical medicineIntervention (counseling)Protocol0501 psychology and cognitive sciencesRelevance (information retrieval)internet-based treatmentclients’ experiencesProtocol (science)Medical educationbusiness.industry05 social sciencesGeneral Medicine030227 psychiatryConceptual frameworkqualitativefacilitatorsThe InternetbusinessPsychologyQualitative researchJMIR Research Protocols
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To make room or not to make room: clients’ narratives about exclusion and inclusion of spirituality in family therapy practice

2017

This empirical article presents four narratives from an ongoing qualitative PhD project about spirituality and family therapeutic practice. Using case studies and narrative vignettes, the article presents client perspectives on being able to discuss their spirituality in therapy, and the repercussions when therapists exclude it. The article refers to current research and provides some reflections on how we can understand spirituality in the context of family therapeutic practice; therapists for holistic, cultural, and ethical reasons should acknowledge the client’s spirituality. Therapists need to reflect on their own spirituality and how it may influence their relationships with clients. n…

Family therapyconstructivist grounded theoryPsychotherapistSociology and Political Science050109 social psychologyContext (language use)familieterapiArticlespiritualitetConstructivist grounded theoryEmpirical researchclients’ perspectivesSpirituality0501 psychology and cognitive sciencesNarrative05 social sciencesempirical researchArticlesspiritualityempirisk forskningfamily therapy practice050902 family studiesPsychology (miscellaneous)0509 other social sciencesPsychologyInclusion (education)
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Psychometric properties of the interaction on supervised classes scale (ISCS)

2016

Objeto: La presente investigación se centra en la construcción y validación de una escala diseñada para evaluar la calidad de la clases dirigidas: Escala de Interacción en las Clases Dirigidas (EICD). Diseño/metodología/enfoque: Se trata de un estudio descriptivo correlacional. Para la elaboración de la escala se recurrió a tres fases diferenciadas en las que diferentes expertos evaluaron la adecuación de los ítems, finalmente se estudiaron las propiedades psicométricas de la versión final en una muestra de 314 socios (69.1% mujeres) con edades entre los 18 y los 77 con una media de 39.33 años (DT=12.25). Aportaciones y resultados: La escala presenta una validez y fiabilidad adecuadas, sien…

Organizational Behavior and Human Resource ManagementPsychometricsInteractionStrategy and ManagementEsports -- AdministracióEducationManagement of Technology and InnovationAccounting0502 economics and businessValidationSupervised classesBusiness and International ManagementEscala de interacción en las clases dirigidasCustomer relations--Management.:Economia i organització d'empreses::Gestió de la qualitat [Àrees temàtiques de la UPC]ValidaciónGestión deportiva05 social sciencesClases dirigidasQualityScaleSports administrationEscalaInteracciónSport managementPsicometría050211 marketingScaling (Social sciences)EICDRelacions amb els clients -- GestióPsicometria050203 business & managementCalidad
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Implementing a culture of data in franchise systems : the ingredients for success

2020

The purpose of our research is to improve the understanding of the factors that explain the development of exchange relationships and facilitate the customer data management in franchise Systems. To this end, a literature review was conducted in the field of relationship marketing, and particulary, in relation to Bagozzi's theory of exchange (1974; 1975). Through its lexical and thematic analyses, the qualitative study highlights the principle of reciprocity in exchange in franchisor-franchisee-customer relationships with regard to customer data management. Reciprocity seems to be at the core of exchanges between the franchisor, franchisees and their customers.

Relationship marketingReciprocityFranchise systemsGestion des données clients[SHS.GESTION]Humanities and Social Sciences/Business administrationCustomer data management[SHS.GESTION] Humanities and Social Sciences/Business administrationRéciprocitéMarketing relationnelRéseaux de franchise
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Design and Implementation of ForCES Protocol

2017

This paper proposes the design and implementation of the ForCES protocol, specifically FP logical point of the ForCES architecture, which is strictly the communication between the CE (Control Element) and the FE (Forwarding Element). It is a flexible and reprogrammable architecture that is established within the specifications issued and defined by the ForCES working group, and consists of elaboration of a protocol that carries information between both elements. In order to comprobate the correct functioning of the implemented the ForCES protocol, is we provide a network testbed scenario, which consist an application client-server. Each device has equipped with the application which based o…

RouterJavaProgrammable networks and systemsFlexible architecturesComputer scienceApplication serverStructs LFBsControl (management)Server applicationINGENIERIA TELEMATICAcomputer.software_genreForCES ProtocolComputer architectureTestbed ForCESOpen architectureClients applicationOpen architectureArchitectureElement (category theory)computerProtocol (object-oriented programming)computer.programming_language
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Beni mobili. Patrimonio artistico e committenti in Sicilia dalle fonti d'archivio tra XVI e XIX secolo

2020

Attraverso l'analisi di varie fonti archivistiche edite ed inedite, si pone l'attenzione sul ricco e variegato patrimonio di opere d'arte in Sicilia e sulle figure di committenti e collezionisti siciliani o in vario modo legati all'Isola. Emergono note figure di sovrani, viceré, cardinali, vescovi e meno conosciute personalità che oltre a segnare la storia della Sicilia ne hanno condizionato il suo sviluppo culturale e artistico Through the analysis of various archival sources published and unpublished, the focus is on the rich and varied heritage of works of art in Sicily and on the figures of Sicilian clients and collectors or in various ways related to the island. There are well-known fi…

Settore L-ART/04 - Museologia E Critica Artistica E Del RestauroSicily movable property artistic heritage clients collectors sources XVI-XIX sec.Sicilia beni mobili patrimonio artistico committenti collezionisti fonti d'archivio XVI-XIX centurySettore L-ART/02 - Storia Dell'Arte Moderna
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Scritti in onore di Pellegrino Capaldo

2014

La qualità dei servizi è stata riconosciuta come un rilevante aspetto caratterizzante la performance dell’azienda pubblica, analogamente alla capacità di operare secondo criteri di efficienza e nel rispetto dei vincoli di bilancio. Sebbene sia possibile riscontrare alcuni significativi casi di adozione di politiche di customer satisfaction nelle amministrazioni pubbliche italiane, a tutt’oggi il tema presenta significative criticità, specialmente in ordine agli aspetti metodologici e agli strumenti operativi che consentano di integrare dette politiche nel sistema di programmazione e controllo delle aziende che erogano tali servizi. Il presente lavoro adotta una diversa prospettiva di analis…

Settore SECS-P/07 - Economia AziendaleQuality in delivering public services has been recognised as a major issue challenging performance in the public sector as well as the ability to operate effectively and within budget constraints. Empirical findings shown by the literature demonstrate that concrete efforts have been produced towards the evaluation and improvement of satisfaction levels of citizens and other Public Administration’s ‘customers’. However still today this issue portrays many unresolved criticalities particularly concerning the methodological approaches and operative tools to adopt in order to integrate ‘customer satisfaction’ programs with the wider organisational control system in each public administration. This paper adopts a non-conventional view of the ‘customer satisfaction’ concept. This is currently meant as a matter of social reporting or even statistical analysis based on the users’ perceptions on the level of provided services by a given (front office) unit in the public sector. Here an inter-institutional perspective is adopted with a view to map the overall value chain leading to the final product delivered to citizens or the community. Inside this chain tracking the underlying administrative products delivered by back-office units to their ‘internal clients’ in the public administration is recommended as a fundamental step to understand how to improve performance in satisfying citizens’ needs. This should also require a proper link between the administrative units’ goals and performance measures to the desired efficiency and effectiveness of processes leading to the attainment of administrative products providing the basis of the final services delivered to the private sector. Based on first empirical findings from field analysis in the Italian context the paper aims to outline an approach which could assist both politicians and managers to better assess and improve performance according to a customer satisfaction perspective.
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(Re)Considérer l’humain dans la gestion des données clients

2020

[SHS.GESTION] Humanities and Social Sciences/Business administrationDonnées clients
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Documenti editi e inediti su due argentieri attivi nelle Madonie nel XVIII secolo: Marco Li Puma e Gregorio Balsano (Balsamo)

2014

L’articolo, utilizzando documenti editi e inediti, indaga la produzione di Marco Li Puma e Gregorio Balsano, argentieri attivi in Sicilia nella seconda metà del Settecento. Il primo è attestato a Petralia Sottana, dove realizza diverse opere tra cui l’inedito servizio di cartagloria in argento del 1758 commissionatogli da don Gaetano Carapezza, procuratore dell’altare delle Anime del Purgatorio della Chiesa Madre, e a Petralia Soprana, centro in cui si trova l’unica opera firmata, la cassettina per elemosina custodita nel Tesoro della Matrice. Il Balsano, invece, è documentato, oltre che a Castelbuono e a Polizzi Generosa, anche a Cefalù dove collabora alla realizzazione del sontuoso altare…

arti decorative committenza ecclesiastica suppellettili liturgiche Settecento arte sacradecorative arts ecclesiastical clients liturgical furnishings the eighteenth century sacred artSettore L-ART/02 - Storia Dell'Arte Moderna
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Tralci d’argento: busti reliquari e paliotti in Sicilia tra Sei e Settecento

2022

Si indagano alcune opere in argento eseguite in Sicilia tra Sei e Settecento caratterizzate da simili repertori decorativi che, seguendo di volta in volta gli stilemi della pertinente temperie culturale, si rintracciano indistintamente sia sui manufatti d'arte figurative sia su intagli, statue, tessuti, gioielli, utensili e suppellettili liturgiche. Nello specifico sono indagati, per la prima volta, il busto reliquiario di Santa Rosalia della Matrice di Santa Margherita Belìce (Ag) e il paliotto architettonico della Chiesa Madre di Naro (Ag) Some silver works made in Sicily between the seventeenth and eighteenth centuries are investigated, characterized by similar decorative repertoires whi…

arti decorative reliquiari paliotti Sicilia Santa Rosalia arte sacra committenza arte modernadecorative arts reliquaries frontals Sicily Santa Rosalia sacred art clients modern artSettore L-ART/02 - Storia Dell'Arte Moderna
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