Search results for "communication competence"

A competent participant in the new media landscape: Promoting an interdisciplinary perspective

2016

Dynamic changes in media technology, society, media consumption and the economy affect the media landscape as well as the role and status of media users who are no longer passive receivers, but active media participants, and thus need to develop appropriate competence areas. We argue that using an interdisciplinary perspective within communication and journalism studies is necessary to address the scope of challenges that new media users are facing. Hence, we propose a palette of competence areas to be achieved, which would include intercultural communication, interpersonal communication and a basic knowledge of ethics, visual literacy, and source criticism abilities. While we understand th…

Student experiences of critical multilingual and intercultural communication competence assessment in higher education

2022

In this chapter, we present multilingual and intercultural communication competence (MICC) as a situational and contextual process. The aim of this qualitative, empirical study is to understand the students’ perceptions of assessing MICC as a holistic phenomenon that does not represent an ethnocentric world view and considers the role of language use in interaction. We look at assessing MICC as a process of giving and receiving feedback rather than as a summative assessment. The data consist of 74 texts on assessments written by university students. The understanding of the contextual and situational nature of MICC was enhanced through a process that the participants considered as ‘lengthy …

Ryhmäosaaminen lukiossa on kaikkien asia

2021

Crisis Communication Competence in Co-Producing Safety with Citizen Groups

2016

The aim of this article is to explore interpersonal communication competence needed by crisis communication and management experts when co-operating with citizen groups in response to emergencies. Moreover, the purpose is to understand how response organizations can further develop this crisis communication competence and so contribute to the functioning of response networks. The research task is approached qualitatively by eliciting crisis communication and management experts’ (n = 33) perceptions of the interpersonal communication competence response organizations needs when co-operating with citizen groups. The data were gathered via an international online questionnaire using a method r…

Measuring Interpersonal Communication Competence in SME internationalzation

2013

This study examines interpersonal communication competence in the context of internationalization of small and medium sized enterprises. The article reports and analyses how the representatives of small and medium sized enterprises and the intermediary organizations assess their own and each others’ interpersonal communication competence. The discussion examines the validity and reliability of the assessment of interpersonal communication competence in international business collaboration. peerReviewed

Facilitating leadership team communication

2015

The purpose of this study is to understand and describe how to facilitate competent communication in leadership teamwork. Grounded in the premises of social constructionism and informed by such theoretical frameworks as coordinated management of meaning theory (CMM), dialogic organization development (OD), systemic-constructionist leadership, communication competence, and reflexivity, this study seeks to produce further insights into understanding leadership team communication, communication competence, and team facilitation as applied communication research. This study consists of five articles. The first focuses on the theoretical framing of the relationality of communication competence i…

Vuorovaikutusosaamisen yhteisyys työelämän tiimeissä

2018

Teams are a very common way to organize work within a variety of fields. The role of competent communication in high-quality and successful teamwork is emphasized in both research and in working life discourse. However, research on communication competence in working life teams is scarce. Extant research lies heavily in the study of communication situations in short-term groups. The reality of working life teams differs from such groups. Teams work on varied, overlapping tasks, often over long periods of time. Moreover, extant research primarily has focused on competence as an individual quality. The objective of this study is to describe and understand the sharedness of communication compe…

Contents and functions of dramatizations in team decision making

2017

This study examines the contents and functions of dramatizations in natural team decision making. Theoretically, the study employs symbolic convergence theory to understand decision making as a complex phenomenon constructed in symbolic communication. Observational meeting data and thematic interview data from an autonomous team in Finland were analyzed. A fantasy theme analysis and an inductive, rhetorical discourse analysis revealed three rhetorical visions and seven functions of dramatizations in the team’s decision making. Visions represented social, righteous, and pragmatic master analogues. The functions of dramatizations were legitimizing independent and current decisions, reinforci…

Keskustelun, käsitysten ja käytänteiden voima : teknologiavälitteinen vuorovaikutus työyhteisössä

2020

Vuonna 2020 vallitseva pandemiatilanne on siirtänyt asiantuntijaorganisaatiot laajalti etätyöhön. Yhteisten fyysisten työtilojen sijaan tavataan digitaalisissa viestintäympäristöissä ja monenlaiset vuorovaikutusteknologiset alustat ovat tulleet laajalti tutuiksi. Kuluvan vuoden lokakuussa puolustin viestinnän alan väitöskirjaani eittämättä ajankohtaisesta aiheesta, vuorovaikutusteknologiasta työyhteisössä. Tutkimukseni lisää ymmärrystä aiheeseen liitetyistä käsityksistä ja käsitteistöstä sekä teknologiavälitteisen vuorovaikutuksen ilmiöistä erityisesti tiimien ja organisaation viestinnällisillä tasoilla. Vaikka teknologiaan liittyvä keskustelu on kenties kiivaampaa kuin koskaan, korostavat …

Koronan kohtaamat

2020

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