Search results for "consumer"
showing 10 items of 880 documents
Orientamenti dell'ABF sul c.d. contratto di wrapping. In particolare: del collegamento col contratto di credito e della possibile applicazione dell'a…
2021
The aim of this contribution is to provide a critical review of the case law of ABF on wrapping, a trilateral operation whose purpose is to finance the purchase of a car. After having reconstructed the rationale of the discipline of linked contracts in the Testo Unico Bancario, the contribution criticizes ABF’s rulings that recognize a bilateral link between the wrapping contract and the credit contract, and provides that, due to the breach of the wrapping contract, the concrete purpose pursued by the parties with the purchase contract is impossibile to achieve
PFGE: importance in food quality.
2010
In late 19 century, great interest has arisen for food quality. This is referred as absence of pathogens in food (safety for consumers) and as nutritional quality of food (organoleptic characteristics). Pulsed-field gel electrophoresis (PFGE) is, among the molecular techniques developed in the last years, one of the most reliable, discriminative and reproducible technique. It can be used in clinical field for the identification of pathogens and the origin of outbreaks, and in food microbiology for the identification of pathogens (food borne disease surveillance) or of microorganisms responsible for the organoleptic characteristics of food. The present article shows some useful patents relat…
La soddisfazione degli utenti interni delle aziende ospedaliere: considerazioni su uno strumento di misura
2003
The paper proposes the application of two different methodologies, based on the Traditional Test Theory (TTT) and on the Modern Test Theory (IRT), to select the items of a questionnaire administered in the year 2000 to the personnel of the Hospital Firm “Careggi” in Florence, in order to analyse the satisfaction of “internal consumers”. Such methodologies provide very different results, depending on the assumptions of the different models used.
Cruise passengers' trajectories at destination. A Dynamic Time Warping approach.
2015
The present work aims at proposing an analysis of cruise passengers trajectories at the destination through Dynamic Time Warping algorithm. Data collected through GPS devices on cruise passengers’ behavior in the port of Palermo are analyzed in order to show similarities and differences among their spatial trajectories at the destination. A cluster analysis is performed in order to identify cruise passengers’ segments based on trajectories’ similarity. Results are of interest from both a methodological perspective related with the analysis of GPS data, and for the management and planning of cruise tourism destinations.
Exploring the effects of gender, age, income and employment status on consumer response to mobile advertising campaigns
2008
PurposeThe purpose of this paper is to examine the effects gender, age, income and employment status on consumer response to short message service (SMS)‐oriented direct‐response requests or a call‐to‐action tactic in a television advertisement or program, consumer's participation in SMS sweepstakes or other competitions, and consumer uptake of mobile services such as ringtones, logos, screensavers and wallpapers ordered by SMS message.Design/methodology/approachThe data used in this study were collected via an online survey. A total of 4,062 consumers responded to this survey. Cross‐tabulation and binary logistic regression were used to examine the associations between the explanatory varia…
What drives customer satisfaction and well-being in ridesharing? : A developing country perspective
2019
This study examines ridesharing services from the customer perspective in a developing country context and investigates two significant post-adoption and marketing consequences: satisfaction and well-being. Using a purposeful sampling technique, six semi-structured in-depth interviews were conducted in Sindh province, Pakistan. Among the major findings are that customers’ awareness of the services and how to use the mobile application, convenience of use, high perceived value, the quality of information available in the ridesharing mobile app, real-time location services, and an effective complaint resolution mechanism promote customer satisfaction and well-being. This study includes implic…
Wine and Legality: A Survey to Know the Consumer Opinions on the Activities of Sicilian Wine Companies Operating on Lands Confiscated from the Mafia
2013
In the European Union, since the mid-90s with the new Common Agricultural Policy (CAP) the term agriculture was joined to that of multifunctionality, as stated in the second pillar of the CAP, because the agricultural sector was placed in front of new challenges, attributing to the development policies of this sector a role of backbone for the economy of all rural areas with low capacity to achieve economic diversification. Actually, with the multifunctionality, the agricultural sector is no longer considered, only, the one which produces food goods, but also it has new and different functions, including those of preserving the environment and the rural landscape and to support the socio-ec…
Conscientiousness, self‐determination, and satisfaction in soccer academies: A longitudinal perspective
2009
Abstract The aim of this study was to evaluate from a longitudinal perspective the relationships between conscientiousness, soccer and school self‐determination, and satisfaction in soccer academies. Newly recruited French soccer athletes responded to satisfaction and self‐determination measures three times, once every four months, and to conscientiousness measure in Time 2. Results showed that soccer self‐determination of trainees decreased and that its relationship with satisfaction was stronger over time. Moreover, results indicated that the relationship between trainee conscientiousness and satisfaction depends on the level of soccer self‐determination (S S‐D); when it was relatively hi…
Measuring consumer brand engagement on social media with annoyance as a moderator
2017
Consumer brand engagement (CBE) is indisputably an emerging topic in the marketing literature, yet the amount of research on its antecedents and outcomes is limited. Besides academics, it has also gained traction among practitioners who have started to experiment with new methods to engage consumers with their brands. Most of these marketing efforts have started to take place in social media, as the number of consumers who can be reached with services such as Facebook, Instagram or YouTube is increasing exponentially. While the corporate investments in social media are increasing, many marketing practitioners have trouble reaching the positive outcomes of consumer brand engagement suggested…
Die Qual der Wahl: Die Bedeutung des Regret bei Kaufentscheidungen
2003
Regret results from comparing the outcome of a chosen alternative to the outcome of a foregone alternative. Research shows that this emotion is highly relevant for consumer behavior and decision making, but in consumer research, only a few studies deal with regret. Most of these studies do not measure regret explicitly. And none of these studies include the antecedents of regret. They only examine the consequences of regret on consumer behavior, such as satisfaction. In contrast, the antecedents of regret, but not the consequences, has been a topic of interest in social psychology. Our research indicates that it is fruitful to analyze the antecedents of regret and its consequences together.…