Search results for "encounters"
showing 8 items of 8 documents
Consumers in Information Technology Enabled Service Encounters: Perceptions and Tradeoffs in Multi-Channel Interactions
2015
This study examines information technology enabled, multi-channel service context from the end-user's perspective and, more specifically, from the perspective of a consumer, in particular the extent to which the multi-channel interaction experience results in consumer satisfaction and any tradeoffs that consumers make in the evaluation of the context of service. Empirical results from our online survey with mobile consumers indicate that the variables included in the model have a direct impact on consumer satisfaction when considered individually. There are, however, tradeoffs between variables (e.g., problem-handling and record accuracy; scalability and usability of service) when considere…
Gravitational waves from galaxy encounters
2007
We discuss the emission of gravitational radiation produced in encounters of dark matter galactic halos. To this aim we perform a number of numerical simulations of typical galaxy mergers, computing the associated gravitational radiation waveforms as well as the energy released in the processes. Our simulations yield dimensionless gravitational wave amplitudes of the order of $10^{-13}$ and gravitational wave frequencies of the order of $10^{-16}$ Hz, when the galaxies are located at a distance of 10 Mpc. These values are of the same order as those arising in the gravitational radiation originated by strong variations of the gravitational field in the early Universe, and therefore, such gra…
Narrativa dei Caraibi nel nuovo millennio
2020
L’etichetta “Letterature franco-caraibica” utilizzata, per convenzione, dalla critica per indicare unitariamente la produzione letteraria in lingua francese della regione centrale del Continente americano è assai impropria. La regione dei Caraibi abbraccia, infatti, sia alcune delle isole dell’arcipelago delle Piccole Antille (Martinica, Guadalupa), sia l’isola di Haïti, che fa parte delle Grandi Antille, che la Guiana incastonata sulla costa orientale dell’America meridionale. Pur nella diversità dei movimenti ideologici e degli avvenimenti storici che si sono succeduti nella regione, le opere letterarie degli scrittori caraibici francofoni, nel loro insieme, hanno oscillato, e continuano …
Caraibi: un "archipel inachevé"
2018
L’etichetta “Letterature franco-caraibica” utilizzata, per convenzione, dalla critica per indicare unitariamente la produzione letteraria in lingua francese della regione centrale del Continente americano è assai impropria. La regione dei Caraibi abbraccia, infatti, sia alcune delle isole dell’arcipelago delle Piccole Antille (Martinica, Guadalupa), sia l’isola di Haïti, che fa parte delle Grandi Antille, che la Guiana incastonata sulla costa orientale dell’America meridionale. Pur nella diversità dei movimenti ideologici e degli avvenimenti storici che si sono succeduti nella regione, le opere letterarie degli scrittori caraibici francofoni, nel loro insieme, hanno oscillato, e continuano …
Towards an Economy of Encounters? : A critical study of affectual assemblages in coworking
2017
Abstract Coworking spaces have been established in great numbers around the globe over the past 10 years. Previous studies on coworking spaces argue that these spaces are designed to enable serendipitous encounters. Here we introduce the concept of an economy of encounters, arguing that both intended and unintended encounters have become a form of production in the knowledge-based new economy. This paper draws upon the critical analysis of three case studies of different coworking settings − two open coworking spaces and a corporate coworking office. Following Deleuze and Guattari, we see coworking spaces as affectual assemblages that create affects that push knowledge workers in flow and m…
Doing Respectable Heteromasculinities in Boys and Young Men’s Interview Talk on Sexual Encounters
2022
Recent studies on boys and young men’s heterosexual practices point in contradictory directions. On the one hand, boys and young men seem to be placing less value on “hard”, overtly aggressive masculinity and compulsive heterosexuality, in keeping with their adoption of more egalitarian attitudes in their sexual relationships. On the other hand, the hegemonic masculine notions that associate “real” men with sexual prowess persist as well. In this article, we argue that this contradiction indicates careful (re)calibration in doing respectable heteromasculinities. We draw on a small-scale qualitative study located in Helsinki, Finland, in illuminating how cis-gendered boys and young men with…
How Wild Can It Get? Managing Language Learning Tasks in Real Life Service Encounters
2019
This chapter explores how experientially based pedagogical activities that involve participation in real life service encounters provide occasions for developing L2 interactional competence. The data comprises novice L2 students’ self-recorded interactions in service settings and videorecordings of classroom planning activities and de-briefing discussions, where the students reflect on their experiences. The analysis traces what kinds of occasions for learning arise as the students move between the classroom and the real-world service settings. The findings show that the different phases of the task complement each other in supporting the development of interactional competence. The prepara…
Obstacles to dialogic encounters between parents and staff in pre-primary school
2020
This study investigate dobstacles to encounters with staff as experienced by parents in the context of institutional pre-primary education in Finland. The study contributes to education research by exploring parents’ perceptions and experiences of encounters with staff from the perspectives of Buber’s (1923/1987; 1947/2002) dialogic philosophy and Giorgi`s (1994) phenomenological psychology. The parent volunteers (n = 15) who participated in planning the local pre-primary education curriculum based on The National Core curriculum for Pre-primary Education 2014 (Finnish National Board of Education 2016) met three times during the 2015–2016 school year in a city in northern Finland. In the la…