Search results for "innovation"

The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector

2018

In e-commerce retailing (e-retailing), where competitors are only one click away and prices are easy to compare, providing superior customer service and reciprocal communication via a company’s website are important aspects of attracting and retaining customers. One increasingly popular solution to improve customer service is a “live chat” interface that allows consumers to have real-time conversations online with customer service agents. As the literature on the impacts of real-time communication via live chat is currently very limited, this study develops and tests a model that demonstrates the moderating effects of a chat service on the relationship between two-way communication (i.e., a…

When more is less: The other side of artificial intelligence recommendation

2022

Based on consumers' preferences, AI (artificial intelligence) recommendation automatically filters information, which provokes scholars' debate. Supporters believe that by analyzing the consumers' preferences, AI recommendation enables consumers to choose products more quickly and with lower cost. Critics deem that consumers are more easily trapped in information cocoons because of the use of AI recommendation. This reduces the possibility of consumers contacting with a variety of commodities, thus lowering the consumer decision quality. Based on experiments, this paper discusses the moderating role of AI recommendation on the relationship of consumers' preferences and information cocoons. …

Transforming an In-prior Conference into a Massive Online Event to Celebrate the United Nation's World Creativity and Innovation Day amidst the COVID…

2022

The University of Jyväskylä’s UNESCO Chairs and the Council for Creative Education-Finland decided to celebrate the United Nation’s World Creativity and Innovation Day in the form of a traditional, physical conference on 21 April 2020. During the last phases of preparations for the event, the COVID-19 pandemic unexpectedly hit the world and the organisers needed to transform the traditional conference program into an online event with several innovative solutions. In this chapter, the conference organisers describe the theoretical and technical background of the online conference, which has started a new conference series at the University of Jyväskylä. When it became clear that the confere…

Developing a Competency Framework for Intergenerational Startup Innovation in a Digital Collaboration Setting

2021

This study proposes a framework for the collaborative development of global start-up innovators in a multigenerational digital environment. Intergenerational collaboration has been identified as a strategy to support entrepreneurs during their formative years. However, integrating and fostering intergenerational collaboration remains elusive. Therefore, this study aims to identify competencies for successful global startups through intergenerational knowledge transfer. We used a systematic literature review to identify a competency set consisting of growth virtues, effectual creativity, technical domain, responsive teamwork, values-based organization, sustainable networking, cultural awaren…

Sustainable innovation : a new age of innovation and Finland's innovation policy

2010

Maaseutuyritysten innovaatioprosessit : kaupungin ja maaseudun vuorovaikutuksen näkökulma

2003

Understanding and measuring social entrepreneurship

2017

This thesis aims to understand the phenomenon of social entrepreneurship and measure its component dimensions. In particular, the thesis addresses two research gaps in the social entrepreneurship research. The first gap addressed is the resource mobilization during marketing strategy development of a social enterprise in its start-up stage. Social entrepreneurship is a diverse concept constituting various organizational form and activities. Hence, the second research gap that this research study addresses is the issue of measurement of social entrepreneurship construct. The thesis consists of an introductory essay and five research articles. The first two articles in this compilation addres…

An intergenerational competency framework : Competencies for knowledge sustainability and start‐up development in the digital age

2022

In this study, we looked at the competencies and changes in the competency spectrum required for global start-ups in the digital age. Specifically, we explored intergenerational collaboration as an intervention in which experienced business-people from senior adult groups support young entrepreneurs. We conducted a Delphi study with 20 experts from different disciplines, considering the study context. The results of this study shed light on understanding the necessary competencies of entrepreneurs for intergenerationally supported start-up innovation by providing 27 competencies categorized as follows: intergenerational safety facilitation, cultural awareness, virtues for growth, effectual …

Co-dynamics in engendering innovations through collaborative leadership - A complexity-based approach

2013

The paper presents ten co-dynamics that are supposed to be those underlying forces and powers that bring about an innovation creation process. The co-dynamics as unpredictable movements have been found by a Grounded Theory approach from two large-scale data. Parts of the other data serve here as the empirical source. In order to comprehend the nature of the co-dynamic, the notion of collaborative leadership is exploited. It includes both human participants and tangible elements, such as activities, practices, measures, or tools when synergy is gained. Collaborative leadership is supposed to be, at the same time, both the very source and the result of the dynamical movements. nonPeerReviewed

The use of social media for knowledge acquisition and dissemination in B2B companies: an empirical study of Finnish technology industries

2019

Scholars and practitioners of knowledge management have paid increasing attention to the adoption of social media in business-to-business (B2B) setting for knowledge sharing; however, both the theoretical and empirical research in this domain are quite fragmented. The aim of this research is to deepen the understanding about the B2B companies’ awareness of the potentials of social media in improving their absorptive capacity and, consequently, if and how such companies deploy knowledge strategies based on social media adoption. We carried out an empirical survey of Finnish technology companies operating purely in B2B markets. Results highlight that social media adoption is still in a prelim…