Search results for "knowledge management"
showing 10 items of 1359 documents
Key levels for knowledge creation and management: which is the ontological locus for learning in Spanish manufacturing firms?
2013
This paper aims to highlight two core issues related to knowledge management and organisational learning. First deals with the ontological support-knowledge creation relationship. Secondly, the comparison between Crossan et al. (1999) and Nonaka and Takeuchi (1995) models: on what ontological supports knowledge is created? Individuals, groups and organisation: are they independent or do they interact with each other? Is individual level swallowed up by the group [as Nonaka and Takeuchi (1995) seems to suggest], leading to groups and organisation as unique ontological levels? The empirical study draws those ontological levels in large manufacturing Spanish firms. It identifies (via explorato…
High involvement work practices and firm performance
2009
During the past two decades the chain of three links organizational strategy – human resources practices – organizational performance has been deeply analysed. However, the mediator role of organizational structure in the first link of this chain remains relatively uninvestigated. In this article we analyse a model of relationships among organizational strategy, organizational structure, human resources practices, and organizational performance. Through a structural equation methodology applied to a sample of 183 Spanish companies, we will try to confirm that organizations with differentiation strategies are more likely to implement high involvement work practices. As a novelty we will intr…
Towards a methodology to assess organizational learning capability
2011
PurposeThe present study aims to revalidate a measurement scale for organizational learning capability in the context of university faculty members. This is a particularly relevant context because it deals with knowledge‐intensive services. Following Chiva et al., organizational learning capability was conceptualized as a second factor construct including five dimensions: experimentation, risk taking, interaction with the external environment, dialogue and participative decision making.Design/methodology/approachData were collected from the Instituto Tecnológico de Costa Rica, a leading university in Costa Rica. The survey was addressed to faculty members. A total of 795 valid questionnaire…
Measuring organisational learning capability among the workforce
2007
PurposeThe present study sets out to propose and validate a measurement scale that aims to capture the organisational capability to learn, based on a comprehensive analysis of the facilitating factors for learning. The organisational learning capability scale consists of 14 items grouped into five dimensions: experimentation, risk taking, interaction with the external environment, dialogue, and participative decision making.Design/methodology/approachData were collected from eight Spanish ceramic tile manufacturers. The survey was addressed to shop floor workers. A total of 157 valid questionnaires were obtained, representing a response rate of 61 per cent. Using confirmatory factor analysi…
Differentiation in knowledge‐creating organizations
2007
PurposeThe purpose of this paper is to focus on the analysis of the influence of organizational design variables on the creation of knowledge within the organization. The impact that enablers have on knowledge creation has been widely demonstrated and established in the relevant literature. Using this assumption as a starting‐point, the main aim of this study is to consider and explore the role of differentiation – horizontal and vertical – in knowledge creation using enablers as mediator variables.Design/methodology/approachThe paper has created a model of relations of the design variables that correspond to differentiation – horizontal job specialization, vertical job specialization and n…
Boosting organizational learning through team-based talent management: what is the evidence from large Spanish firms?
2013
Talent management (TM) can crucially help optimize organizational learning (OL) processes. The aim of this article is to study whether certain TM practices related to teamwork design and dynamics stimulate and develop learning (i.e. knowledge creation) processes within the organization and across the different ontological levels (individual, group and organizational–institutional). A model linking team-based TM and OL is tested in a sample of large Spanish companies. Our empirical results emphasize the distinction between individual–group and institutional levels of learning as the two pillars of OL. The results also highlight the role of team autonomy and creativity as crucial factors for …
Managing the communicative organization : a qualitative analysis of knowledge-intensive companies
2020
PurposeThe purpose of this paper is to explore how employees' work-related communication is managed in knowledge-intensive organizations.Design/methodology/approachThe study was conducted by applying an exploratory, qualitative approach. The data were collected from six knowledge-intensive organizations operating in the professional service sector in Finland, and the data set used included altogether 23 interviews.FindingsThe interviews confirmed that employees' work-related communication on social media is regarded as an increasingly important area, and that it has required companies to establish new managerial processes that are aimed to affect employees’ communication behaviors (ECB) eit…
Facilitating radical innovation through secret technology-oriented skunkworks projects: Implications for human resource practices
2021
Technology-oriented skunkworks projects aim at facilitating radical innovation through approaches different from ‘normal’ research and development processes and have their specific organisational challenges. Joint human resource management (HRM) and innovation management research on HRM requirements for technology-oriented skunkworks is so far scarce, revealing a timely research gap and propelling our research question: what are the human resources (HR) practices that best support secret technology-oriented skunkworks projects (compared to HR practices in innovation contexts)? An exploratory case study of a skunkworks project at PSA Peugeot-Citroën (currently Groupe PSA) reveals seven skunk…
KM/OM/OL systems and technologies
2004
The systems and technologies mini track of the knowledge management, organizational memory and organizational learning research cluster addresses technical issues and tools for building and supporting knowledge management, organizational memory, and organizational learning systems. Sixteen papers were considered in this mini track. We wish to express our thanks to all of those authors who submitted their work. We would also like to thank the 31 individuals who gave their time and effort in providing reviews of the submitted manuscripts. The mini track could not exist without their diligent efforts. The six accepted papers describe both conceptual and working systems.
Dynamic Performance Management
2016
This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design and implement performance management systems by using a system dynamics approach. More specifically, the book shows how to develop system dynamics models that can better support an understanding of: -What is organizational performance and how to frame and measure it; -How to identify and map the processes underlying performance; -How to d…