Search results for "knowledge management"
showing 10 items of 1359 documents
Group model building: a collaborative modelling methodology applied to critical infrastructure protection
2012
Large crises management, affecting CIs needs multidisciplinary knowledge including technical, economical, social, political, legal and managerial knowledge. Being these crises international a huge variety of agents is involved in their response. This situation concludes in a set of stakeholders who only have fragmented knowledge. In the presence of dispersed and incomplete knowledge, and of fragmented and disrupted crisis management, the collaborative approach group model building (GMB), where modelling experts unify fragmented, tacit knowledge from domain experts, is a valuable option. However, GMB has been little used in CIP. We have done so in the context a European project on crisis man…
Corporate User Representatives and the Dialectics of Enterprise Systems: A Quest for Social Actors with Political Skill
2008
Enterprise system implementations may be viewed as dialectics of adaptation. To reach a synthesis, a corporate user representative role is important. This paper addresses the question of who would be suitable for the role as a corporate user representative, i.e. what is required to fill the role. Drawing on an in-depth interpretive study from the oil industry, this paper contributes by augmenting our view of the corporate user representative as a multidimensional social actor. The case is from an innovative integration of ECM with collaboration technology. With a state-of-the-art combination of technologies, the task of representing 26.000 users proved to be a challenge. Based on longitudin…
Examining a planning discourse
2004
The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said about PD practices within accountable organizations. To transfer PD practices to these business organizations, we need to understand design as an institutional discourse. This paper discusses a sequence of organizational planning interaction and demonstrates how a manager represents the issues within a planning frame and why other participants are unable to act within this frame. The users and even the designer were marginalized from the planning activity. It is postulated that balancing the existing institutional…
Digital Infrastructure Enabling Platforms for Health Information and Education in the Global South
2020
This chapter aims at documenting how digital divide determinants are affecting the ability of digital infrastructure to be used as a platform for health information and education in Sub-Saharan Africa. More specifically, the chapter draws from case studies in Madagascar, Niger, Cote d’Ivoire, Senegal, and Tanzania, and we showcase the best praxis on how digital technologies are used to improve learning and health information usage. Some tested experiments have been successful but rarely scaled up, depriving part of the population—the poorest and those living in rural areas who “consume” few public resources—from opportunities to access improved education and health services. Along with the …
Zarządcze aspekty logistyki jako determinanty rozwoju potencjałów strategicznych przedsiębiorstwa
2019
Przedsiębiorstwa stale poszukują sposobów tworzenia przewagi konkurencyjnej. W procesie budowania tej przewagi istotne znaczenie mają potencjały strategiczne przedsiębiorstwa, obejmujące przede wszystkim zasoby, zdolności oraz kompetencje. W rozwoju tych potencjałów ważną rolę odgrywa logistyka. Celem artykułu jest identyfikacja zarządczych aspektów logistyki oraz przesłanek ich oddziaływania na rozwój potencjałów strategicznych przedsiębiorstwa.
 Artykuł ma charakter koncepcyjny. Na początku przedstawiono pokrótce istotę logistyki jako koncepcji zarządzania przepływami towarów i informacji oraz najważniejsze fazy w jej rozwoju. Następnie zaprezentowano istotę i znaczenie potencjał…
Negotiation mechanisms for capacity allocation in distributed enterprises
2003
Abstract The paper proposes an agent based approach for the capacity allocation in distributed enterprises, characterized by complex and articulated organizations and by geographically distributed production capacities contended by many product families. In such a scenario the process of allocating the production capacity to the single customer order is one the major bottlenecks of the production planning activity as far as many organizational decisional levels are involved and market turbulence implies a continuous retuning of the capacity allocation plan. A high grade of reactiveness is needed. Agent based approaches and negotiation models, by decentralizing the decisional control and sim…
Business Process Management Workshops
2014
An organisational approach to engineer emergence within holarchies
2010
An open issue in self-organisation is how to engineer emergent behaviours. This issue is also of interest for engineering holonic multi-agent systems as any level of a holarchy is dependant of the emergent behaviours of its sub-levels. In order to tackle this specific feature of holonic multi-agent systems, the capacity concept which abstracts a know-how from its concrete realisation is introduced. The use of this concept is illustrated in this paper through a case study using the ASPECS development process which enables the analysis, design, implementation and deployment of holonic multi-agent systems and integrates the capacity as a core concept of it is underlying metamodel, called capac…
The Role of Business Models in Developing Business Networks
2008
Business models have received a substantial amount of interest recently. Also, various research studies have discussed business models, especially in the context of a single company operating in mass markets. Unfortunately, these models often are not applicable for complex products or services that build on long-term knowledge about customer tastes, facilities, and skills. Especially on global markets, the asset specificity and vast geographical distances make it difficult for any single company to provide this kind of service cost-efficiently on a large scale. Instead, it calls for cooperation among multiple firms. Creation of a joint business model for a collaborative network is a necessa…
Insights from a Computer Simulation Model of a Landslide Disaster
2015
Disasters do not follow scripts and the management of disasters requires that responders act as "emergent organizations". We argue that a computer simulation model of the management of a major landslide suggests a disequilibrium-experimenting-emergence process in terms of feedback loops (Performance adjustment, Cognitive load causes errors, Communication mismatch causes errors, and Learning). Arguably, improvement of the drivers of such feedback could help improve the management of disasters.