Search results for "luottamus"

Luokanopettajien tunteet kodin ja koulun välisen luottamussuhteen rakentumisen eri vaiheissa

2011

Tutkimus käsittelee luokanopettajien kokemia tunteita kodin ja koulun yhteistyössä. Tarkoituksena oli selvittää, millaisia vaiheita kodin ja koulun välisen luottamussuhteen rakentumisessa voidaan erottaa luokanopettajien kuvauksen perusteella sekä millaisia tunteita opettajat kokevat luottamussuhteen rakentumisen eri vaiheissa. Aineistonkeruun menetelmänä käytettiin teemahaastattelua ja tutkimusaineisto koostui viiden luokanopettajan haastatteluista. Aineisto kerättiin syksyllä 2010 ja analysoitiin sisällönanalyysin menetelmällä. Tutkimusaineiston perusteella syntyi kolme kodin ja koulun välisen luot-tamussuhteen rakentumisen vaihetta: luottamusta rakentava, koetteleva ja syventävä vaihe. N…

Trust in the Institutions & Greek Political Culture (1999-2011)

2016

Patients' experiences of the complex trust-building process within digital cardiac rehabilitation.

2021

The development of digital solutions is becoming increasingly important in facing global challenges. Therefore, research on this topic is important in taking into account cardiac patients’ experiences of the rehabilitation process for the design of digital counseling solutions. The aim of the present qualitative study was to explore the different meanings that patients give to the rehabilitation process using a Glaserian grounded theory (GT) approach. Qualitative interviews were conducted with 30 participants from a rehabilitation center in Finland. The findings indicated a “complex trust-building process” core category comprising five categories of trust-building in rehabilitation: feeling…

Employee trust repair: A systematic review of 20 years of empirical research and future research directions

2021

Employee trust, and increasingly its absence, is a critical topic for researchers and practitioners interested in social relations in the context of work and organizing. Employee trust repair is particularly important in the current disrupted work environment, due to unpredictable changes such as the Covid-19 pandemic and the uncertainty those bring to our lives. It is not surprising that employee trust is attracting increasing interest among researchers and practitioners alike. In this article, we systematically review and take stock of the research on trust repair conducted in the past two decades to provide comprehensive insights and future research directions for researchers and manager…

Brand love and positive word of mouth : the moderating effects of experience and price

2016

Purpose This study aims to test and extend Carroll and Ahuvia’s (2006) model on the antecedents and outcomes of brand love by examining the moderating effects of experience and price on the relationship between brand love and offline word of mouth (WOM) and between brand love and electronic WOM (eWOM). Design/methodology/approach An online survey was conducted on Facebook, which generated 342 valid responses. The data were analyzed using partial least squares-structural equation modeling. Findings The results mainly support the model by confirming that the self-expressiveness of the brand and trust are positively associated with brand love. No association between hedonic product type and b…

Antecedents to permission based mobile marketing: an initial examination

2009

PurposeThis paper's aim is to develop a conceptual model to examine the influence of four antecedent factors (personal trust, institutional trust, perceived control and experience) on consumers' willingness to participate in permission‐based mobile marketing. The model is to be tested empirically across three European countries and gender.Design/methodology/approachData are collected from surveys of consumers in Finland, Germany and the UK. The partial least squares (PLS) approach is utilised to test the model fit.FindingsThe main factor affecting the consumers' decision to participate in mobile marketing is institutional trust, which is a significant factor in all three countries and acros…

With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services

2023

From the perspective of female passengers, much remains unknown about institutional or platform trust and the sharing economy. The present study was conducted in an emerging economy context to comprehend the significance of institutional trust. The study aimed to develop a dynamic theoretical model incorporating the perceived effectiveness of platform-based institutional structures (PEPIS) as a dependent variable in sharing economy platforms, examine the antecedents of PEPIS and determine how PEPIS affects female passengers' trust in the institution or platform. Different strata of female passengers were targeted using a quota-cum-purposive sampling method. In total, 413 useable responses t…

Median kulutuksen vaikutus suomalaisten luottamukseen julkisia instituutioita ja kanssaihmisiä kohtaan

2012

Luottamuksen on havaittu olevan erittäin merkittävä yhteiskunta koossa pitävä ja kehittävä voima. Se voi hyvinkin olla Pohjoismaiden menestyksen salaisuus. Tässä tutkielmassa pureudutaan empiirisin tilastomenelmin median eri tyyppien parissa vietetyn ajan ja yhteiskunnallisen luottamuksen väliseen yhteyteen Suomessa. Aihetta ei kirjoitushetkellä ole muualla juuri tutkittu Suomen aineistoa käyttäen. Tutkimuksen päähavainnot ovat, että sanomalehtien luku on yhteydessä yksilön korkeaan yhteiskunnalliseen luottamukseen, ja television katselu vastaavasti enteilee alhaista luottamuksen tasoa.

Inside service-intensive projects: Analyzing inbuilt tensions

2015

The purpose of this research is to identify typical professional and occupational groups in service-intensive projects, and illustrate the inbuilt tensions among them through the lens of institutional theory. The cases used for the study are a wind turbine business and a content management system project business. Our findings suggest that there are two professional groups (problem solvers, technology developers) and two occupational groups (lead generators, relationship developers) involved in these businesses. More importantly, their intergroup tensions are related to different institutionalized logics toward the conception of time (project temporality) and prioritization of different asp…

Making and breaking relationships on social media: the impacts of brand and influencer betrayals

2021

This study considers how the relationships between social media influencers, brands and individuals are intertwined on social media and analyses the spill-over effects of feelings of betrayal. An experimental design with two transgression scenarios (influencer vs. brand) was created, and 250 individuals were recruited to participate in the study. The results show that a perceived betrayal by a brand can negatively affect the perceived coolness of the social media influencer that has endorsed the brand, as well as the parasocial relationships that followers have with the influencer. Accordingly, a perceived betrayal by a social media influencer can negatively affect attitudes, trust and purc…