Search results for "performance management"
showing 10 items of 154 documents
Performance Management Systems – Proposing and Testing a Conceptual Model
2019
Abstract The utility of performance measurement and management system can be said to have been proven, but the problem faced by both the theoreticians and practitioners is to set the right performance indicators. Developed models are tools that managers can use to measure and manage performance, but they need to be tailored to the context. Also, the trend towards using non-financial performance indicators makes it very difficult for managers to design a performance measurement and management system because it involves the integration of qualitative and non-quantitative variables and a profound understanding of the internal and external environment of the company.
Applying Dynamic Performance Management to Public Sector Organizations
2016
This chapter will illustrate different examples of DPM applied to public sector organizations.
Performance Management in the Public Sector
2018
Performance management is a management style aimed at setting goals and ensuring that such targets are achieved through a planning and control cycle. It embodies a set of activities, tools, and mechanisms intended to measuring and evaluating results to continuously improve performance.
Place des ERP dans le suivi de la performance des filiales par la maison-mère
2016
This study seeks to shed the light on the role of Enterprise Resource Planning (ERP) as a management tool adopted by multinational corporations in their monitoring of the headquarters/ subsidiary performance. We have opted for a deductive approach, focusing on multinational corporations whose subsidiaries are based in Morocco and which are endowed with the ERP tool. To meet this end, we have carried out both a qualitative and a quantitative study. Qualitatively, the six semi directive interviews conducted with the subsidiaries management fit in harmoniously with the items that figure in our questionnaire, submitted to 104 subsidiaries in the framework of a quantitative study. We have found …
Network and System Performance Management for Next Generation Networks
2006
The physical and logical structures of next generation network and service environment is complex and requires increasingly sophisticated and complicated tools to be fully controllable and well managed. The main problem that has risen is that the old telemanagement model has not enough flexibility to manage rapidly and constantly changing network environment. 3G and 4G networks are basically IP based and the knowledge of IP type traffic management is somewhat new and challenging to telecom vendors. The present way of controlling and managing telecom systems is to use Non Real Time off-line PM (Performance Monitoring) and tools. Time periods between tuning can now be some days to some weeks …
Enhancing policy design and sustainable community outcomes through collaborative platforms based on a dynamic performance management and governance a…
2022
This chapter aims at illustrating how a Dynamic Performance Management and Governance approach may support the implementation of “collaborative platforms” (Ansell and Gash, 2018) to enhance network policy design and the pursuit of sustainable community outcomes. This is an emerging field of research, embracing performance management, collaborative governance, and systems theory, aimed at fostering a learning-oriented perspective in performance data use. Such a view has been also referred as “collaborative performance management”, i.e., the “sharing of resources and information among different actors for the purposes of achieving a formal performance goal” (Choi and Moynihan, 2019, p. 1539).…
Managing Sustainable Performance and Governance in Higher Education Institutions : A Dynamic Performance Management Approach
2022
This book aims to cover about a decade of research activities devoted to university management, exploring its specific organizational complexity, and adopting systemic approaches to managing its performance generation mechanisms. It also draws on the field experience spent as the academic delegate for scientific support to strategic planning, management control, performance evaluation, and statistical reporting at the University of Palermo, Italy. This work is included in a series on “System Dynamics for Performance Management.” The fast-changing evolutionary process of global higher education systems systematically poses new challenges related to the appearance of innovative elements that …
Dealing with Multi-Level Governance and Wicked Problems in Urban Transportation Systems: The Case of Palermo Municipality
2015
Italian New Public Management (NPM) has been mainly characterized by a political orientation toward power decentralization to local governments and privatization of public companies. Nowadays, local utilities in Italy are often run by joint stock companies controlled by public agencies such as Regional and Municipal Administrations. Due to this transformation, these companies must comply with a set of diverse expectations coming from a wide range of stakeholders, related to their financial, competitive and social performance. Such fragmented governance increases the presence of “wicked” problems in the decision-making sphere of these entities. Given this multi-level governance structure, ho…
Reflections on the 8th European System Dynamics Workshop
2019
The purpose of this paper is to comment on the main scientific and social outcomes produced by the 8th European System Dynamics Workshop on “Modeling Sustainability Pathways”—hosted by the NOVA School of Science and Technology, and the Center for Environmental and Sustainability Research in Lisbon on June 1‐2, 2017.
Designing a Multi‐Sided Platform business model assessment framework: a Dynamic Performance Management perspective
2019
The purpose of this research is to offer an assessment framework to validate multisided platform business models. For this aim, we propose a systemic perspective based on the dynamic performance management approach. This approach is particularly effective to make explicit the net of relationships between internal and external strategic resources, the value creation and capture drivers, and the way such drivers influence platform performances. The developed multisided platform business model assessment framework has been tested by using a success and a failure case, respectively, Airbnb and Take Eat Easy. Research originality results from the combination of multisided platform value creation…