Search results for "servi"

The development of mobile banking services in a large Finnish financial organization

2018

The chapter, based on an ongoing qualitative study, provides answers to the following questions: what are the case organizations’ rationales in developing mobile banking services? how are customer perspectives considered in developing them? and what are the implications of digitalization and m-banking for the bank and the client? Based on the findings, m-banking is seen to allow ubiquitous availability and efficiency of service provision, offering a sound rationale for their development. The flipside is that digital and m-banking services dilute the human interaction, which challenges the rationale of improving the customer experience. The service development follows the software industry m…

Indigent consumers’ protection at the financial services market

2016

Opracowanie stanowi próbę odpowiedzi na pytanie, czy ochrona osób niezamożnych na rynku usług finansowych powinna być realizowana odrębnie w stosunku do powszechnie obowiązujących zasad oraz jakie elementy powinna obejmować ta ochrona? Ponadto – jakie podmioty powinny jej udzielać – czy te, które już istnieją na rynku, czy inne, nowe? Problem ochrony osób niezamożnych wynika stąd, że w dużej mierze osoby te są wykluczone z rynku podstawowego (mainstream market), objętego ochroną prawną. Część osób korzysta z oferty rynku alternatywnego, czy wręcz nieformalnego. Wydaje się więc, że dodatkowa ochrona osób niezamożnych powinna być ukierunkowana na te właśnie obszary rynku usług finansowych. Th…

Political Interference in Financial Reporting in the Financial Industry: Evidence from Spain

2018

This paper provides a theoretical background, based on legal and political fields, which we adapt to explain political interference in accounting in the “public interest”, at a critical moment —the last financial crisis. This framework goes beyond the positive accounting theory, and in particular the political cost hypothesis, to explain politicians’ influence on financial reporting. We examine the behavior of the newly elected Spanish government, which issued accounting impairment rules for banks in spite of IFRS being in place. The paper considers a highly politically connected financial entity —Bankia— as a case under study, where the political interference might have impacted the accoun…

Assessment of Mobile Money Enablers in Nigeria

2018

This chapter describes how mobile money is an emerging and innovative financial service delivery mechanism. With huge success, recorded mostly in the developing economies, it is scholarly unclear the antecedents of its adoption. Using a survey of 151 respondents comprising both the banked and underbanked in the South-Western part of Nigeria, the authors used the PLS-SEM to test the research hypothesis. The results reveal the enablers of mobile money, which are social influence, performance expectancy, security and effort expectancy, and inhibitors such as system anxiety and cost. Privacy, trust, image and convenience were not found significant in this study. Social influence, performance ex…

Financial exclusion as a result of limited financial literacy in the context of the financialization process / Wykluczenie finansowe jako skutek ogra…

2015

Współcześnie umiejętności finansowe wydają się niezbędne do prawidłowego uczestnictwa w rynku usług finansowych. W obliczu procesu finansjalizacji niewystarczająca wiedza finansowa może prowadzić do poważnych konsekwencji, w tym do wykluczenia finansowego. Świadomość finansowa może być definiowana jako zjawisko związane z byciem świadomym zdarzeń i procesów finansowych i posiadaniem zdolności do zbadania i oceny tych zjawisk lub jako zespół cech psychologicznych umożliwiających kontrolowanie swoich zachowań finansowych. Wiedza finansowa jest częścią świadomości finansowej. Niniejszy artykuł pokazuje, w jaki sposób wiedza i świadomość finansowa są odpowiedzialne za wykluczenie finansowe zdia…

Interdependence between Green Financial Instruments and Major Conventional Assets: A Wavelet-Based Network Analysis

2021

This paper examines the interdependence between green financial instruments, represented by green bonds and green stocks, and a set of major conventional assets, such as Treasury, investment-grade and high-yield corporate bonds, general stocks, crude oil, and gold. To that end, a novel wavelet-based network approach that allows for assessing the degree of interconnection between green financial products and traditional asset classes across different investment horizons is applied. The empirical results show that green bonds are tightly linked to Treasury and investment-grade corporate bonds, while green stocks are strongly tied to general stocks, regardless of the specific time period and i…

COMPLIANCE AND THE RECOVERY OF FINANCIAL SERVICES OF THE EUROPEAN UNION: NEW CHALLENGES FOR LATVIA’S BANKING SECTOR

2012

Determinants of international banking failures have been widely discussed and summarized. A combination of global and systemic complexity of products that fails down on correct managing of the banking risk systems; consumers who are eager for credits and regulators who are unable to spot the potential global inter-relationships – consequently have led to the failures. As a response to the financial crisis the European Commission has been working actively to complete a comprehensive financial reform to address poor risk management, lack of responsibility and to correct the underlying weaknesses in the supervisory and regulatory framework. The regulatory development is substantially increasin…

The impact of service innovation on firm-level financial performance

2011

This article empirically investigates if firms focusing on service innovation perform better financially than firms not focusing on service innovation. Analysis of the financial performance of 3575 Norwegian firms in the manufacturing industries supports the proposition that firms focusing on service innovation have significantly higher growth of operating results than firms not focusing on service innovation. However, this proposition is not supported in a corresponding analysis of 1132 Norwegian firms in the service industries. We elaborate on these results by investigating a variety of performance measures and by comparing the effects of service innovation between manufacturing and servi…

Ekonomikas un vadības zinātne

2006

Problems and perspectives of ophthalmic research in Germany: results from a national survey.

2013

<b><i>Purpose:</i></b> To identify and describe the most relevant obstacles to carrying out ophthalmic research in Germany. <b><i>Methods:</i></b> Two research methods were used to assess current problems in ophthalmic research. First, 55 expert interviews were conducted with major stakeholders in ophthalmic research, and key problems were identified. An online questionnaire was then sent to 3,080 German ophthalmologists, of whom 927 responded by evaluating the current research situation within ophthalmology in Germany. We devised a score to rank areas of concern by multiplying the responders' rate, ranging between -3 (‘I disagree completely')…