Search results for "servi"
showing 10 items of 4470 documents
How perceived value drives the use of mobile financial services apps
2019
Mobile information services have revolutionized business models and service delivery methods by facilitating consumer access to information and order placement via mobile apps. In developed markets, mobile banking (m-banking) and mobile payment (m-payment) applications have replaced text-based mobile services. However, extant research has not addressed these mobile financial services apps (MFSAs) adequately from the perspective of consumer behavior. Thus, the present study developed and tested a series of hypotheses related to the antecedents of perceived value of MFSA use; it also examined how such use affects the development of customers’ overall relationships with banks. Our hypotheses w…
Business Models and Market Entry Mode Choice of Small Software Firms
2007
So far the critical choice of the entry mode for a target country has been examined ignoring the special features of firms. Particularly, the impact of the wide variation of business models of software firms has been ignored. This multi-case study investigates the relation between the business model and the entry mode of eight software firms. The results imply that the product strategy and the service and implementation model of a software firm are closely connected to the entry mode choice, while the distribution model of intangible software products does not seem to have impact on the operation mode. peerReviewed
The Design Towards a Collaborative Subscription Service : The Case of The Finnish Newspaper Industry
2020
The newspaper industry is challenged with its business models. To stabilize revenues, publishers opted for digital subscriptions for generating additional revenue streams. However, digital subscriptions showcase limited success. News aggregator platforms may promise publishers a pool of paying readers. But platform fees and the loss of customer relationships enact barriers among publishers to join. This study proposes a software prototype based on design science research to address the aforementioned shortcomings by deriving design principles for a collaborative subscription service. Building on the strategic alliance, digital platform and business model literature, this research aims to id…
The Design Towards a News Aggregator Subscription Service: Results from An Online Experiment
2021
The newspaper industry is on a quest to discover sustainable business models. Digital subscriptions are stable revenue generators for most publishers. That being said, smaller publishers face challenges. By not having the same resource base to offset costs compared to larger ones, small publishers are in a constant state of financial unpredictability. Another persistent problem among them is the high churn rate of subscriptions (i.e., the cancelation rate), which suggests a value misalignment between readers and service. New services like news aggregators may promise publishers a large pool of paying readers, as readers have access to diverse content by different publishers and are willing …
PaaS-palveluiden teknologia ja liiketoimintamallit
2015
Pilvipalvelut, niiden kaikissa muodoissaan, ovat jatkuvasti kasvava ala ja yksi tulevaisuuden suurista työllistäjistä. PaaS-palvelut ovat yksi keskeinen osa pilvipalveluiden tarjontaa. SaaS-palveluiden kysynnän kasvaessa myös niiden kehittämiseen käytettävien PaaS-palveluiden kysyntä kasvaa. Tämän takia onkin tärkeää tietää miten nämä palvelut toimivat, ja mitkä ovat teknologiat niiden takana. Tämä tutkielma lähestyy tätä aihetta kirjallisuuskatsauksen avulla. Kirjallisuuskatsauksessa perehdytään PaaS-palveluiden teknologiaan, sekä niiden liiketoimintamalleihin. Cloud computing, in all of its forms, is constantly evolving and growing sector of IT. PaaS-services are one key component in clou…
Studying principals' resource allocation and affecting resource factors for physical education in Finland
2013
The aims of the present study were to investigate principals’ opinions of PE resourcing in schools. Resourcing was divided for different resourcing factors in schools: principals’ money allocation, qualified PE teachers, PE teachers’ in-service education, extracurricular PE and optional PE courses. These resource factors were investigated by associations between school size and different resourcing factors and between school’s regional location and different resourcing factors. Other aims were to study if principals’ and PE teachers’ opinions of PE resourcing diverge and to compare results of PE resourcing to previous PE evaluations study (Huisman 2004) in 2003. A follow-up evaluation 2010 …
Liturgie anlässlich der Staatsund Nationalfeierlichkeiten in Polen Geschichte, Probleme und Herausforderungen
2018
Historia, problemy i wyzwania. Historia Polski od przyjęcia chrztu w 966 r. pokazuje, jak pewne wydarzenia społeczne łączono z celebracjami liturgii. W artykule została podjęta próba pokazania nie tylko historii tego zjawiska, ale też problemów, jakie się z nim wiązały. Łączenie wątków religijnych ze świętowaniem wydarzeń narodowych miało miejsce wtedy, gdy pojawiało się zagrożenie wewnętrzne lub zewnętrzne. Przykładem są tzw. śluby lwowskie króla Jana Kazimierza, który 1 kwietnia 1656 r. uroczystym aktem religijno-państwowym oddał Rzeczpospolitą pod opiekę Matki Bożej, którą ogłosił Patronką oraz Królową Królestwa Polskiego i wszystkich jego ludów. Fakt ten przyczynił się zdecydowanie do t…
Analisi di funzionalità delle rotatorie a fiore
2012
Le attività di ricerca inerenti la geometria dei nodi viari, svolte soprattutto in Enti di ricerca europei, in tempi relativamente recenti hanno consentito di ideare nuove tipologie di intersezioni stradali che presentano un indubbio interesse, soprattutto in termini di funzionalità e di sicurezza della circolazione. Tra le soluzioni più interessanti si annoverano gli schemi affini alle tradizionali rotatorie come ad esempio le rotatorie a spirale, le turbo rotatorie e le rotatorie a fiore. Pur trattandosi di soluzioni con circolazione rotatoria, in genere negli schemi di nuova concezione le modalità di regolamentazione dei flussi veicolari risultano assai diverse rispetto a quanto avviene …
Exploring the Shift from Output Measures to Outcome Measures of Service Delivery: Insights from Municipal Research
2021
Prior research shows that reporting on outcome measures increases the probability that local officials will use perform- ance data to inform their decisions. What has been over- looked in the literature is the question of why some local governments continue to focus more on outputs than on out- comes of service delivery, thereby limiting their ability to use performance data for decision-making. The purpose of this art- icle is to identify organizational, individual, and support factors that could increase the probability that local officials in the Apulia Region of Italy when measuring performance, will move beyond the basic measures of output to the more advanced measures of outcome. Base…
STANDARDS OF CUSTOMER SERVICE IN SUPPLY CHAIN - CASE STUDY
2017
The article is devoted to customer service in the supply chain. Dynamic changing market conditions and trends in supply chains force the improvement of customer service. The first part presents the definition of customer service and supply chain. The article presents selected standards of customer service on the example of the automotive industry. The essence of customer service manufacturer of automotive components is the need to fulfill the requirements of car manufacturers. The main factors of customer service in this company are such elements as; time, reliability, communication, convenience. The aim of this article is to present the elements of customer service for example automotive c…