Search results for "servi"
showing 10 items of 4470 documents
Estudio DS 103-282: Relajante Muscular en Lumbalgia Aguda o Lumbago : (estudio doble ciego de Tizanidina + Paracetamol V s Placebo + Paracetamol)
1989
The clinic efficiency and tolerance of tizanidina + paracetamol was compared with placebo+ paracetamol in an estadistical study and in with were treated 50 patients diagnosed of acote back pain or lumbago. Dif'ferent clinical parámeters was dimished in the group ofthe group of tizanidina + paracetamol.
User Involvement and Entrepreneurial Action
2007
Involving users in the innovation process is a subject of much research, experimentation, and debate. Less attention has been given to the limits to user involvement that ensue from specific organizational characteristics. This article explores barriers to the utilization of users’ input in two small companies developing interactive digital applications. We contrast our findings to earlier research involving large companies to identify features of entrepreneurial sensemaking and action that influence the utilization of users’ input. We find that the small companies follow a distinct action rationality, leading to rapid implementation of some user inputs, and defensiveness toward others. Bot…
Volume preserving mean curvature flows near strictly stable sets in flat torus
2021
In this paper we establish a new stability result for the smooth volume preserving mean curvature flow in flat torus $\mathbb T^n$ in low dimensions $n=3,4$. The result says roughly that if the initial set is near to a strictly stable set in $\mathbb T^n$ in $H^3$-sense, then the corresponding flow has infinite lifetime and converges exponentially fast to a translate of the strictly stable (critical) set in $W^{2,5}$-sense.
Best practices for International eSourcing of Software Products and Services
2008
This paper analyzes how the information and communications technology-supported international eSourcing of software products and services (IeS) can be effectively executed. The extant literature falls short of providing a systematic and detailed enough set of best practices to guide IeS. This paper presents best practices for IeS to facilitate further research, and to help managers and other stakeholders to understand, execute, and proactively improve and manage international eSourcing. The practices emphasize the need to establish and enact rigorous, mature, and quantitatively managed eSourcing life- cycles in order to transcend temporal, geographical, social, technical, and other boundari…
Factors Enabling and Hindering Value Co-Creation in Continuous Service Development: A Systematic Literature Review
2022
This paper presents a systematic literature review (SLR) investigating the factors that enable and hinder value co-creation in organizations’ continuous service development processes. Employing the lens of service-dominant (S-D) logic, we classify the identified factors into three interrelated dimensions: institutions, resources, and service exchange. Our systematic findings may inform organizations’ efforts to support the emergence of positive rather than negative value outcomes when implementing continuous practices in their service development. In addition, we outline avenues for further research in this emerging topic area. peerReviewed
Achieving agreement on service needs in child protection : Comparing children’s, mothers’ and practitioners’ views over time and between approaches
2022
Purpose While studies on service users’ participation and their perceptions on the quality of services exist, agreement between family members’ and practitioners’ assessments of the family’s situation has received less interest. The purpose of this paper is to investigate agreement and its effect on outcomes by comparing the viewpoints of three groups of informants (children, mothers and practitioners) in the context of statutory child protection in two study groups – one applying a systemic approach (SPM) and a service-as-usual control group (SAU). Design/methodology/approach A quasi-experimental repeated-measures study design was applied. Outcome data comprised 112 cases (SPM cases n = 5…
Value Co-Destruction: A Conceptual Review and Future Research Agenda
2023
The service-dominant (S-D) logic lens for understanding value co-creation and customers’ interactive roles in the service exchange has emerged as a focal theme of interest among service academics and practitioners. While recent investigations have also focused on the process of value co-destruction—that is, how potential negative outcomes occur—the concept and its distinction from value co-creation remain unclear. This conceptual review synthesizes the concept of value co-destruction and proposes a framework consisting of two interrelated dimensions—actor–actor interaction and individual actor —and their components at three temporal points of the service encounter. We distinguish value co-…
Customer satisfaction in B2B cloud services
2013
Tutkimuksen tavoitteena on kirjallisuuskatsauksen kautta esitellä B2B-pilvipalveluiden asiakastyytyväisyyteen vaikuttavia seikkoja, ja kuinka näitä seikkoja tulisi ottaa huomioon asiakastyytyväisyyden parantamisessa. Tässä tutkimuksessa verkkopohjaiseen liiketoimintaan liittyvää asiakastyytyväisyyden tutkimusta käytettiin pohjana etsiessä asiakastyytyväisyyteen vaikuttavia seikkoja pilvipalveluissa. Tutkimuksessa vertaillaan asiakastyytyväisyyteen vaikuttavia seikkoja vertailemalla tyytyväisyyteen vaikuttavia seikkoja verkkopohjaisen liiketoiminnan, yritysliiketoiminnan (B2B) ja kolmen asiakastyytyväisyyden ja palvelun laadun mallin (American Customer Satisfaction Index, SERVQUAL and SaaS-Q…
Quality of service and dynamic scheduling for traffic engineering in next generation networks
2007
Nykyisin Internet-operaattorit tuottavat palveluja, jotka ovat sidoksissa verkon suorituskykyyn. Palvelut tunnistetaan niihin liittyvien parametrien mukaan, jotka jaottelevat pakettiliikenteen verkon solmujen kautta. Näitä parametreja kutsutaan palvelun laaduksi (QoS). Tulevaisuudessa tietoliikenneverkoissa aikakriittinen liikenne, kuten ääntä (IP-puhelut, VoIP) ja videokuvaa sisältävä liikenne tulee lisääntymään. Palvelun laatua tarvitaan takaamaan aikakriittisten liikenteiden toiminta tietoverkoissa.Menetelmät, jotka perustuvat pakettien merkitsemiseen, ovat yksinkertaisia ja skaalautuvia. Jonotusmenettelyjä käytetään takaamaan erityyppisten liikenteiden palvelun laatu. Palvelun laadun tu…
How does information technology-based service degradation influence consumers’ use of services? : An information technology-based service degradation…
2020
Information technology is crucial for modern services. Service delivery may include a complex mix of information technology and telecommunication providers, global networks and customers’ information technology devices. This research focuses on service failures that are caused by information technology problems, which we conceptualize as information technology-based service degradation (ITSD). When information technology-based service degradation occurs in a modern service, the information technology problem may originate from the service provider, another partner or any information technology equipment involved. But the customer may not be able to pinpoint the source of the problem immedia…