Search results for "source"

Modular Service Design of Information Technology-Enabled Services

2022

The literature has proposed ways to modularize information-technology-enabled services (ITeS) with limited success. We argue that applying design principles (DPs) can address this gap and revitalize the service modularization literature. With a qualitative research study, we develop exemplar DPs and a set of prioritized DPs for ITeS. We contribute to the literature by demonstrating how complex service systems, specifically ITeS, can be modularly designed. Our DPs show how different ITeS design elements or service attribute combinations impact the outcome-driven design of service experience. Based on the findings, we present a modular service design framework and a service design method tha…

ECHELLES DE L'URBANISATION,RESEAUX D'EAU ET MAILLES DE GESTION TERRITORIALES.Analyse du cas dijonnais.

2005

Constitués en fonction de la localisation de la ressource et des sites de consommation, les réseaux techniques de l'eau subissent de fortes contraintes géo-économiques, et présentent une forte dimension locale. Cette architecture spatiale, loin d'être figée, subit de fortes reconfigurations liées aux changements d'échelle qui caractérisent les dynamiques générales de l'urbanisation. Il s'agit alors d'appréhender, à partir du cas de l'agglomération et de l'aire urbaine dijonnaises la manière dont l'organisation des réseaux d'eau jusqu'alors fragmentée et dépendante des options techniques d'origine prend en compte de tels changements d'échelle, les freine, les accompagne, voire les accentue. …

Multiple forms of stakeholder interaction in environmental management: business arguments regarding differences in stakeholder relationships

2010

This study describes and interprets differences in stakeholder interaction as rhetorically constructed in environmental reports and in interviews with environmental managers. It also interprets the role of the natural environment among stakeholders, and discusses how that role is justified or not justified. The study focuses in a business perspective on stakeholder interaction in environmental management. Characteristically, stakeholder studies of environmental management have concentrated on stakeholder influence or the creation of stakeholder management models. In contrast to those, the present study identifies different types of stakeholder relationships: power-based, collaborative, conf…

Chaining in interpreted interaction : Finnish Sign Language interpreting in an English-medium educational setting

2016

Interaction is always multimodal. Multimodality means that meanings are conveyed by using different semiotic resources, such as language, gestures, facial expressions, written text and pictures. Even though it is considered that also interpreted interaction is multimodal, this aspect of the interpreters’ work is often neglected in research and focus on how interpreters utilize multimodality in their work is called for. In this study one English-medium lecture that is interpreted into Finnish Sign Language is analyzed. The lecture’s duration is approximately one hour. The focus is on one multimodal phenomenon: chaining. Chaining means that different semiotic resources are utilized, for examp…

Talent Goes Social: Online Corporate Networking and Business Performance

2020

This study examines the effect of online social talent on business performance. The paper uses data from a selected sample of 296 companies from the S&amp

Social Determinants of Success: Social Media, Corporate Governance and Revenue

2019

This study examined how social media (Twitter and LinkedIn) relates to the operating revenue by investigating the effect of the use of social media by the board of directors. To tackle this question, we analyzed the mediating and moderating relationship of social media on the effect of board size in operating revenue (turnover). We studied the implications of the use of social media by the board members by using structural equation modeling (SEM). The data consisted of a random sample of 100 companies listed on the NASDAQ. The study makes two main contributions. First, it shows interesting differences in the use of social media for the operating revenue. Our results suggest that while Twitt…

Audit Institutions in the European Union: Public Service Promotion, Environmental Engagement and COVID Crisis Communication through Social Media

2020

This article analyses Social Media (SM) use as a promotion tool for public institutions in the public audit sector. The authors propose a quantitative model to assess online engagement of 94 European audit institutions (national and regional) with their stakeholders, based on SM and web activity metrics of these institutions, with a focus on pressing matters such as environment, sustainability and the current COVID pandemic. The proposed model may be applied to assess organisations from any public or private sector. The research finds that SM presence helps audit institutions to promote their services more effectively by directing their stakeholders to extensive content on the audit institu…

Social Memory and the Resilience of Communities Affected by Land Degradation

2017

The role and tendencies of development of the social media in human resources management

2019

Social media as a topicality in human resources management has gained significance during the recent years. The goal of the article is to determine the role and priorities of using social media and to examine the types of social media currently used by organisations. The theoretical frame of the research is based on the structure of social media, characterised by two directions: personnel development that includes the inner environment of an organisation and the brand management of the employer that includes the outer environment. The main topicality and problem of the research is that employers are unable to provide companies with labour force, and employers’ activities in the social media…

Using the Storytelling Method to Hear Children’s Perspectives and Promote Their Social-Emotional Competence

2019

This study investigated the use of a playful, narrative, vignette-based method, called Story Magician’s Play Time (SMPT), in supporting children’s social-emotional reasoning and in helping children practice their social skills. We set out to examine (a) in what ways children use SMPT sessions to explore social interaction situations and to practice social skills, and (b) what story content and narrative play behavior during the SMPT sessions reveal about the social-emotional competence of children, in terms of acquisition and performance skills. The data were collected during SMPT storytelling sessions where 5- to 6-year-old children narrated stories of familiar but challenging daily situa…