Search results for "ta518"
showing 10 items of 146 documents
Intercultural communication: Where we’ve been, where we’re going, issues we face
2015
The purpose of this review is to critically analyze the state of intercultural communication literature. This review has three purposes. First, this review summarizes where the discipline has been, paying close attention to the discipline’s history and some key areas of research. Second, this review discusses where the discipline is going, with an emphasis on how the discipline is expanding into new contextual areas of research. Finally, the review presents challenges, issues, and areas for future discussion for intercultural communication.
The transparent communicative organization and new hybrid forms of content
2015
Abstract Building on the Global Alliance for Public Relations and Communication Management’s Melbourne Mandate’s understanding of a communicative organization consisting of organizational character, responsibility and listening and engagement, this paper explores these principles in the context of new hybrid forms of online content. This study asks about the role of transparency in the context of commercial hybrid content. Through theoretical consideration as well as interviews of representatives of public relations and marketing communication associations and agencies in Finland, the article presents the practitioners’ perceptions and experiences using the literature on transparency. To be…
Online authority communication during an epidemic: A Finnish example
2011
Abstract Social media are creating new challenges for authority communications during crises, such as a pandemic. This study examined Finnish citizens’ opinions about authorities as crisis managers during the swine flu epidemic of 2009–2010 and examined the success of authority intervention to online discussion forums. Through a content analysis carried out at the discussion forums, the study showed that though authorities are highly trusted in general in Finland, this trust is not extended to the online environment. Online, civilians did not trust authorities and the protective actions taken. Moreover, the authorities’ intervention to the discussion forums aimed at correcting false informa…
Expectation management for public sector organizations
2013
Abstract Transparency and collecting stakeholder feedback are becoming the norm also in the public sector. Though much of feedback is related to stakeholder experiences, we propose that it is more beneficial to study expectations than experiences, as expectations affect future satisfaction. This study reports a process of collecting and analyzing stakeholder expectations in one health-care oriented public sector organization in Finland, and reports how these expectations and their implications were assessed by the organization's top management. The study suggests that to ensure stakeholder satisfaction and organizational success, top management should be guided to work through the feedback.…
Challenges in joint place branding in rural regions
2013
The purpose of this article is to explore joint place branding in rural regions, focusing on cooperation between the various stakeholders involved and on the salient features of rural regions that are used in the place branding process. Branding is conceptualized as a social process where brand value is co-created by the stakeholders. Place branding is seen as a participative process, bringing stakeholders together with the aim to strengthen the identity of the place. The fundamental question is how to build long-term commitment in a group of key stakeholders. Many sources discuss place branding for large cities, but rural regions have received little attention. The process of place brandin…
Media work in change: Understanding the role of media professionals in times of digital transformation and convergence
2017
© 2017 John Wiley & Sons Ltd. This article discusses media work and the changes that have swept the media industry from the vantage point of professionals working in media companies and organisations. The concept of media work guides towards new understanding about the media industry and media professions under digital transition. Media work indicates a move towards more diversified job tasks, closer cooperation among different media professions, increased commercial thinking, and interaction with audiences.
An examination of the relationships among United States college students' media use habits, need for cognition, and grade point average
2013
The current study uses survey methods to understand how US college students' use of various types of social media, such as social networking websites and text messaging on smart phones, as well as consumption of traditional media, such as watching television and reading books for pleasure, is (or is not) related to intellectual cognitive processing and performance in school. The current results, which were based on a number of multiple regression analyses, revealed college students’ use of traditional media appears to be a significant and viable predictor of both college students’ grade point averages (GPAs) and their levels of need for cognition (NFC). On the other hand, college students’ …
Synchronicity matters: defining the characteristics of digital generations
2015
This paper investigates whether or not the proposition that the second digital generation (or so-called digital natives) is more engaged in social use of the Internet than older generations is tenable. By analysing nationally representative questionnaire-based survey data collected from Finland in 2011 (N = 612), the study shows that rather than social use of the Internet in general, it is the synchronicity of online communication that distinguishes user generations. Results show that, in contrast to asynchronous modes of online communication (e.g. social networking sites, blogs and online discussion forums), synchronous modes (e.g. instant messaging and Internet calls) are clearly generati…
Human rights organizations and online agenda setting
2011
PurposeThe purpose of this paper is to better understand agenda setting by international human rights organizations in the online environment and at the same time contribute to agenda‐setting theory. The role of non‐governmental organizations (NGOs) in the area of human rights is clarified, and agenda setting and related concepts are discussed.Design/methodology/approachThe study focuses on how attention is drawn to human rights issues in online communication by Human Rights Watch (HRW) and Amnesty International. A content analysis of online forums of HRW and Amnesty International was conducted by monitoring their web sites and Facebook and Twitter pages over a period of three months. In ad…
Work Coordination as a Social Interaction Process in Nursing Staff Meetings
2016
Work coordination, which here refers to organizing, planning, discussing, and negotiating work, is done through social interaction. Because coordination is essential to work quality and well-being at work, it is important to understand the processes that construct work coordination. This study aims to understand work coordination as a social interaction process by analyzing social interaction in nursing staff meetings of a Finnish hospital. Observations and approaches of inductive and descriptive qualitative analysis were used to examine eight sequential nursing staff meetings that took place in 2012. The results indicate that work coordination consisted of sense-making information, sense-m…