Search results for "tertiary sector"
showing 10 items of 58 documents
Study Success and Opportunities for Refugees in Higher Education – an Effectiveness Analysis
2021
Constantly high numbers of refugees, particularly among young individuals, require effective approaches to providing this group with access to higher education. Findings from studies with refugees and comparison groups, such as migrants or international students, indicate that refugees are characterized by specific factors that distinguish them and their educational challenges from other student groups. In the tertiary sector, attempts are being made to support refugees’ access to higher education through online study platforms. However, there are hardly any findings on how effective these platforms are, nor what requirements they have to meet to effectively address the needs of the target …
Different ways of measuring performance in the service industries: application in Spanish small and medium-sized hotels
2008
There is no suitable unit of analysis for explaining the profitability and competitiveness of the company, as typically pointed out in the debate between the disciplines of economics and management. After a study of the possible variables, we opted for those of minimum cost output and productivity, using these two measurements to analyse their application to Spanish hotels. The subsequent objective was to attempt to identify general strategies that could be applied to any SME within service industries. In situations where time and resources are not readily available to create action plans for each of the different types of SME, there is a need for incentives that can be applied to the creat…
Sociocultural Factors and Female Entrepreneurship in the Innovative Service Sector in Catalonia: A Qualitative Analysis
2013
The purpose of this chapter is to analyse the main sociocultural factors and their impact on female entrepreneurship in the innovative service sector in Catalonia (Spain) and to establish differences to male initiatives using the institutional approach as a theoretical framework. Based on a comparative case study, the principal findings suggest that social networks, role models, entrepreneurial attitudes and family context are important determinants of female entrepreneurship. Family context is, in particular, a crucial factor, which might have a larger impact on women than men. The research contributes both theoretically, with the creation of knowledge in less researched areas such as fema…
Internationalization of service industry firms: understanding distinctive characteristics
2012
Internationalization process and strategies has been a popular topic among international business researchers for some time. However, most of these studies deal with manufacturing firms and researc...
Challenges in implementing ICT in career services : perspectives from career development experts
2018
This article reports the findings from a phenomenographic investigation into career development experts’ conceptions of challenges involved in the implementation of information and communication technologies (ICT) in career services. The results show that these challenges varied from (1) inadequate access to ICT, (2) inadequate access to information, and (3) inadequate skills and competencies, to (4) inadequate integration. These findings provide a deeper understanding of critical aspects that may have an important role in the further development and successful implementation of existing and emerging technologies within the guidance service sector. peerReviewed
PROFESSIONAL FOREIGN LANGUAGE COMPETENCE FOR SUCCESSFUL INTEGRATION INTO THE LABOUR MARKET
2019
Good knowledge of a foreign language is an important factor contributing to the professional recognition and career prospects. In order to improve professional foreign language competence, the study of the situation in professional foreign language teaching and learning was carried out in three business sectors: logistics, transport, service industry. The survey was carried among three target groups: employers, foreign language teachers and students. Employers were asked to name language skills which employees need most to perform work, to express an opinion on the role of employers in the English language learning process as well as to identify topics, most common words, phrases, or specif…
Introduction: The Challenges of Defining and Studying Contemporary Entrepreneurship
2011
Entrepreneurship is a broad and complex concept, and is an important contributor to the economic prospects of companies, sectors, and entire nations. To a casual observer, entrepreneurship is most closely associated with smalland medium-sized enterprises, yet it plays a vital role, either directly or indirectly, in the sustainability of organizations of all sizes and types, private or public, national or multinational. The entrepreneur and the entrepreneurial process are critical to creating new economic activity—boosting innovation, wealth, growth, and employment. It strengthens competition between developed economies and supports social welfare within developing countries. There has been …
Service firm capabilities and performance: Contingent analysis of customer contact
2015
Abstract From the competence-based view, this study contributes to understanding how service firm capabilities affect firm performance. The study examines managerial capabilities, organizational capabilities, marketing capabilities, and service quality capabilities. This study investigates whether interaction between these capabilities and their contribution to firm performance differ depending on the service's customer-contact level. To do so, the study analyzes data from a sample of Spanish service firms. Results show that managerial and organizational capabilities strengthen service quality and marketing capabilities. In addition, service quality and marketing capabilities significantly …
Strategic Variables that Influence Entry Mode Choice in Service Firms
2007
This work investigates how a firm's international strategy affects choice of entry mode in the service sector. The inherent complexity associated with studying a heterogeneous sector such as services requires researchers to investigate variables that go beyond those drawn from traditional empirical work on the manufacturing sector. The adoption of a broader theoretical perspective and the introduction of these new variables may well provide further evidence of the determinants of service firms’ entry mode choices. On the basis of 174 entry decisions of service firms, this study's results support the necessity of including additional strategic variables that specifically address this complex…
A multidimensional concept of uncertainty and its influence on the entry mode choice: An empirical analysis in the service sector
2006
Abstract To date there is limited empirical evidence as to how the nature of uncertainty determines the mode of entry into international markets. The aim of this work is to further analyse this relationship by presenting a multidimensional concept of uncertainty within the context of the service sector. Given the complexity and heterogeneity of this sector, we propose that uncertainty influences the choice of entry mode, but that the choice patterns may be different according to the type of service. From a sample of 328 decisions of entry into international markets, this study identifies differences in entry mode choice patterns between capital intensive service firms and knowledge intensiv…