Search results for "tourists"

Tourism statistics and unobserved tourism: empirical evidences in Sicily

2013

Despite its strategic importance, accurately measuring visitor attendance has been a challenging and problematic exercise for tourism managers for decades. Consequently, the primary aim of tourism statistics of accurately quantify tourism flows has been only partially achieved; indeed at a lower territorial scale tourism statistics appear less precise and accurate. The aim of this paper is: to introduce the concept of unobserved tourism, by highlighting the main limits of official statistical systems (with a special focus on the European statistical system on tourism statistics; to formalize a theoretical model in which tourism nights and trips in a given destination are decomposed into obs…

Multi-Destination Trips and Tourism Statistics: Empirical Evidences in Sicily

2012

Abstract The knowledge of the actual magnitude and main features of tourism flows in a given destination is an essential prerequisite for the evaluation of tourism impacts and externalities. Indeed, many pleasure trips are often characterized by the visit to more than a single destination. Although the topic is well-documented in literature, the empirical results are limited to a few pioneering studies. The lack may be attributable to the failure of tourism organizations to collect data on multi-destination trip behaviour. This can be seen, for example, in the system of European statistics on tourism (according to the Council Directive 95/57 EC), where information on the average number of v…

Gestión del cuerpo y planificación urbana: Desplazamiento de significado en la reivención de cuepos y ciudades

2020

Contemporary cities have administrations increasingly marked by urban planning guidelines that are guided by business and marketing and, to attract investments and tourists, implement strategies that aim to homogenize, spectacularize and control urban space. However, other experiences in the city potentially build new meaning to it, which would escape those strategically planned, creating alternative possibilities of uses, diverging from the way thar are predicted and proposed by the governmental power in their urban marketing strategies. The article discusses how the occupation of urban spaces by transvestites for prostitution may imply reflections on the role of norms of gender in the (re…

"We feel their genuine kindness" : an intercultural approach to Japanese tourist satisfaction with Finnish service encounters

2011

Consumption Habits During the Decision Making Process in Tourism

2014

It is crucial for all organizations that activate in this field to research and understand the way in which consumers make decisions and the factors that motivate and encourage tourists to make different purchases. Also, when analyzing a tourist’s consumer behavior, companies must take into consideration: the needs and patterns of the consumers, consumer preferences and requirements, tourism market segmentation, and motivational factors such as cultural, personal, emotional, status, personal development, physical, etc. In this context, this paper aims to examine the responses of 154 tourists in relation to their predisposition to purchase and the patterns that are usually decisive in the de…

CONSUMER BEHAVIOR IN TOURISM AND THE INFLUENCING FACTORS OF THE DECISION MAKING PROCESS

2013

Being part of the tourism industries requires substantial knowledge. Therefore, it is important to be aware of all the factors that influence a tourist to purchase a particular tourism product. These complex factors are vital into the final purchase decision of an offer with emotional value for customers. This paper presents the typologies of tourists and tourism, and in relation to these aspects, the different types of segmentation, as well as several motivators and determinants that tourism companies and tourists should acknowledge in order to provide the premises for a win-win situation.

Service Quality Scales and Tourists with Special Needs: A Systematic Review

2019

This paper reviews the most commonly used scales for measuring service quality in sustainable tourism destinations to analyse if the requirements of tourists with special needs are considered. Results highlight that most of the recent research on service quality in tourism published in scientific journals is focused on a relative reduced number of validated scales. Variables related to tourists with special needs are often omitted or represent a reduced weight in the complete scale. Thus, this paper highlights the importance of including variables that collect the perceptions of service quality in this target group to better understand the individual perception of service quality and to mov…

Multi-destination trips: A survey on incoming zourism in Sicily

2012

Many pleasure trips are often characterized by the visit of more than a single destination. Despite the topic is well documented in literature, the empirical studies are limited to a few pioneering studies. This lack may be attributable to the failure of tourism organizations to collect data on multi-destination trip behaviors, as it results, for example, from the system of European statistics on tourism (according to the Council Directive 95/57 EC), where no information on the average number of destinations visited within a single trip are provided. This paper aims to analyze the main implications of multi-destination trips both on tourism statistics and in tourism planning, and to describ…

O niektórych aspektach antagonizowania się kultur w społeczności turystów i mieszkańców : Rozważania na kanwie teorii dezorganizacji i organizacji sp…

2017

Celem artykułu jest wskazanie na perspektywę wykorzystania teorii dezorganizacji i reorganizacji społecznej Thomasa i Znanieckiego do analizy konfliktogennych zachowań oraz postaw zachodzących w relacjach społecznych pomiędzy turystami a mieszkańcami recepcji turystycznej. Teoria dezorganizacji i reorganizacji społecznej należy do teorii określających charakter zmiany. Opisuje proces zrywania więzi i charakter relacji społecznych, zachodzących w środowisku polskich chłopów – migrantów przybyłych do Ameryki w końcu XIX w. W artykule zaaplikowano i wykorzystano elementy teorii dezorganizacji i reorganizacji społecznej Thomasa i Znanieckiego do badan związanych z turystyką. Teoria posłużyła do…

A comparison between motivations and personality traits in religious tourists and cruise ship tourists

2017

The purpose of this paper is to analyze the motivations and the personality traits that characterize tourists who choose religious travels versus cruises. Participating in the research were 683 Italian tourists (345 males and 338 females, age range 18–63 years); 483 who went to a pilgrimage travel and 200 who chose a cruise ship in the Mediterranean Sea. Both groups of tourists completed the Travel Motivation Scale and the Big Five Questionnaire. Results show that different motivations and personality traits characterize the different types of tourists and, further, that motivations for traveling are predicted by specific —some similar, other divergent— personality traits