Search results for "trust."
showing 10 items of 429 documents
The importance of green practices for hotel guests: does gender matter?
2021
Due to growing consumer awareness of environmental problems, more and more hotels have been developing green practices in response to the environmental concerns of their guests and improve their image. This study aimed to test a model for analyzing the incidence of green practices as drivers for generating positive hotel image and guest trust and satisfaction, evaluating the moderating role of guest gender in these relationships. Based on a personal survey of 302 guests at 3 and 4-star hotels in Bogotá, evidence was obtained for the positive relationship between sustainable practices and the variables considered, with certain differences depending on the gender of each guest. Thus, this stu…
Is Communism to Blame for Political Disenchantment in Post-Communist Countries? Cohort Analysis of Adults' Political Attitudes
2014
In this article, we apply a new, original technique of cohort analysis to test empirically whether political disenchantment in the post-communist countries of Central and Eastern Europe can be linked to the previous political culture. On the basis of International Social Survey Programme 1996 and 2006 data we find a surprisingly similar and unique cohort effect in all analysed post-communist countries, reflecting persistent generational differences in perceived political competence (interest and understanding of political processes). However, the communist legacy does not seem to be important for explaining low self-efficacy or distrust in political authorities and their responsiveness to c…
More firms, more competition? The case of the fourth operator in France's mobile phone market
2010
Accepted, Forthcoming; International audience; To foster competition the French government authorized a fourth operator, ‘Free', to enter the country's mobile phone market at the end of 2009 alongside Orange, SFR and Bouygues Telecom (BT), who held respectively one-half, one-third and one-sixth of the market. By using a stylized model of France's phone market, we have examined what we call the regulator's nightmares and dreams. If Cournot competition is in place before Free's entry, minimizing the total profit fails to maximize the consumer surplus and the total surplus; the maximum most realistic price fall is 6.7% compared to three-way competition and could be 1.7% only; if Orange, SFR an…
Ethical Banking and Conventional Banking. Triodos Bank vs Banco Santander
2019
La crisis financiera de 2008 ha provocado cambios en la estructura bancaria tradicional, generando una desconfianza por parte de los ciudadanos con el sistema financiero tradicional, como consecuencia de ello ha surgido otro tipo de banca, la Banca Ética. El objetivo de este trabajo es estudiar si la Banca Ética puede llegar a ser igual de rentable que la Banca Tradicional, invirtiendo principalmente en valores sociales. Para ello, se realiza un análisis comparativo entre la Banca Ética (Triodos Bank) y la Banca Tradicional (Banco Santander). Para alcanzar el objetivo propuesto se realiza un análisis económico centrado en la actividad financiera de ambas tipologías de bancos durante el perí…
Drivers of social commerce usage: a multi-group analysis comparing Facebook and Instagram
2020
Social media are increasingly used as platforms to not only socialise but also to shop for products and services. Social commerce is the new trend in e-commerce that leverages the enhanced consumer-to-consumer interactions to support shopping processes. Based on the concept of social commerce constructs suggested by Nick Hajli, this article investigates the role of social commerce constructs, emotional and informative support, and trust as drivers of social commerce intention. We apply multi-group analysis to validate the drivers of social commerce for two of the most relevant social media platforms: Facebook and Instagram. Based on a sample of 800 social commerce users, our findings reveal…
Fog Computing based traffic Safety for Connected Vulnerable Road Users
2019
Annually, millions of people die and many more sustain non-fatal injuries because of road traffic crashes. Despite multitude of countermeasures, the number of causalities and disabilities owing to traffic accidents are increasing each year causing grinding social, economic, and health problems. Due to their high volume and lack of protective-shells, more than half of road traffic deaths are imputed to vulnerable road users (VRUs): pedestrians, cyclists and motorcyclists. Mobile devices combined with fog computing can provide feasible solutions to protect VRUs by predicting collusions and warning users of an imminent traffic accident. Mobile devices’ ubiquity and high computational capabilit…
First impression misleads emotion recognition
2019
Recognition of others' emotions is a key life ability that guides one's own choices and behavior, and it hinges on the recognition of others' facial cues. Independent studies indicate that facial appearance-based evaluations affect social behavior, but little is known about how facial appearance-based trustworthiness evaluations influence the recognition of specific emotions. We tested the hypothesis that first impressions based on facial appearance affect the recognition of basic emotions. A total of 150 participants completed a dynamic emotion recognition task. In a within-subjects design, the participants viewed videos of individuals with trustworthy-looking, neutral, or untrustworthy-lo…
Co-evolution between trust in teachers and higher education toward digitally-rich learning environments
2017
Based on a powerful notion that the quality of higher education is crucial for innovation in digital economy and that such quality is subject to a conception of trust in teachers to deliver good education and advancement of information and communication technology (ICT), the dynamism of co-evolution between them was analyzed. Using a unique dataset representing the above system consisting of the rate of trust in teachers providing good education in the context of quality of education and their social status, of the level of higher education and the state of ICT advancement toward digitally-rich learning environments, an empirical numerical analysis of 20 countries was attempted. These count…
Understanding lacking trust in global software teams: A multi-case study
2007
Many organizations have turned toward globally distributed software development in their quest for higher-quality software delivered cheaply and quickly. But this kind of development has often been reported as problematic and complex to manage. One of the fundamental factors in determining the success and failure of globally distributed software teams is trust. The aim of our work has therefore been to describe the key factors causing lack of trust, and the main effects of lacking trust in such teams. From studying 4 projects, all located in two different countries, with trust problems we found the key factors to be poor socialization and socio-cultural fit, lack of face-to-face meetings, m…
Using human-values as a guide for understanding worthy design directions in augmented reality
2016
Augmented reality is a fast developing field, which will no doubt gain strong footing in the area of social media in the near future. Recently, Google Glass placed AR towards the top of the technological hype curve in regards to interaction possibilities, information overlay, information search and recording. Questions still remain however, regarding the added-value that AR offers to already existing interaction modes and technologies. In this study four concepts were designed and tested via video scenarios. The concepts related to three main product categories: educational tools; information presentation; and x-ray vision. The results positively reflected on the application of AR for educa…