Search results for "trust"
showing 10 items of 446 documents
An Integrated Retailer Image and Brand Equity Framework : Re-examining, Extending, and Restructuring Retailer Brand Equity
2017
Retailers are amongst the world's strongest brands, but little is known about retailer brand equity. In spite of their extensive use, we argue that current operational models are too abstract for understanding the uniqueness of the retail industry and too simplistic to understand the interrelationships among the dimensions in the retailer brand equity building process. This study contributes to the existing and largely generic retailer equity frameworks in three ways: first, by incorporating retail specific dimensions from the retailer image literature; second, by re-examining and developing the structures and relationships between the dimensions of retailer equity by testing alternative st…
Employee trust repair: A systematic review of 20 years of empirical research and future research directions
2021
Employee trust, and increasingly its absence, is a critical topic for researchers and practitioners interested in social relations in the context of work and organizing. Employee trust repair is particularly important in the current disrupted work environment, due to unpredictable changes such as the Covid-19 pandemic and the uncertainty those bring to our lives. It is not surprising that employee trust is attracting increasing interest among researchers and practitioners alike. In this article, we systematically review and take stock of the research on trust repair conducted in the past two decades to provide comprehensive insights and future research directions for researchers and manager…
With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services
2023
From the perspective of female passengers, much remains unknown about institutional or platform trust and the sharing economy. The present study was conducted in an emerging economy context to comprehend the significance of institutional trust. The study aimed to develop a dynamic theoretical model incorporating the perceived effectiveness of platform-based institutional structures (PEPIS) as a dependent variable in sharing economy platforms, examine the antecedents of PEPIS and determine how PEPIS affects female passengers' trust in the institution or platform. Different strata of female passengers were targeted using a quota-cum-purposive sampling method. In total, 413 useable responses t…
An Analysis of the Drivers of Microfinance Rating Assessments
2012
Rating assessments of microfinance institutions (MFIs) are claimed to measure a combination of creditworthiness, trustworthiness, and excellence in microfinance. Using a global data set covering reports from 304 microfinance institutions, this study suggests that these ratings are mainly driven by size, profitability, and risk. The overall results suggest that microfinance ratings convey information similar to that communicated by traditional credit ratings. All results are remarkably consistent across rating agencies. The determinants of the rating grades are found to be the same in all subsamples.
Assessing the role of evidence of mechanisms in causal extrapolation
2020
Extrapolation of causal claims from study populations to other populations of interest is a problematic issue. The standard approach in experimental research, which prioritises randomized controlled trials and statistical evidence, is not devoid of difficulties. Granted that, it has been defended that evidence of mechanisms is indispensable for causal extrapolation. We argue, contrarily, that this sort of evidence is not indispensable. Nonetheless, we also think that occasionally it may be helpful. In order to clarify its relevance, we introduce a distinction between a positive and a negative role of evidence of mechanisms. Our conclusion is that the former is highly questionable, but the l…
Does a Crisis Change News Habits? A Comparative Study of the Effects of COVID-19 on News Media Use in 17 European Countries
2021
Abstract: Exogenous shocks like the COVID-19 pandemic unleashes multiple fundamental questions about society beyond public health. Based on the classical concept of 'need for orientation' and the literature on the role of the media in times of crisis, we investigate to what extent the COVID-19 pandemic affected news consumption in comparative perspective. Based on a two-wave panel survey in 17 mostly European countries, our study targets the role of both legacy news brands (TV, radio, newspapers) and so-called contemporary news media (Internet-based and social media) during this global health crisis. Our results show an overall rise of news use across countries, but only for some types of n…
A (des)confiança dos jornalistas espanhóis às instituições públicas a partir do estudo de fatores organizacionais
2016
Existe un creciente interés en la bibliografía científica por conocer las prácticas y rutinas de las y los periodistas en distintos contextos (Hanitzsch et al., 2011). La confianza que tienen estos profesionales en las instituciones públicas es una variable clave para comprender su cultura profesional (Hanitzsch & Berganza, 2012; Brants, de Vreese, Möller & van Praag, 2010; van Dalen, Albæk & de Vreese, 2011), así como el interés y la confianza de la ciudadanía en la política (Cappella & Jamieson, 1997). Este estudio pretende conocer el nivel de confianza de las y los periodistas españoles en las instituciones públicas y verificar si el tipo, alcance y propiedad del medio influyen en dichos…
Mental health care: trust and mistrust in different caring contexts.
2008
Aims and objectives. To identify the factors that make trust within the context of public mental health possible. We also consider the question of patients’ trust in the whole caring system. The study is based on individual interviews with 22 psychiatric patients, who were also users of social services. Background. There are theoretical studies concerning trust between human beings in several disciplines within psychiatry and social services but few studies investigate how trust can be created and what makes it possible. The literature reveals that there is need for research concerning trust in psychiatry. In this study we examined two different caring contexts and investigated what makes…
Deterministic versus probabilistic consequences of trust and trustworthiness: An experimental investigation
2014
Abstract There is overwhelming evidence of reciprocal behavior, driven by intentions. However, the role of consequences is less clear cut. Experimentally manipulating how efficient trust and reciprocity can be in deterministic and uncertain environments allows us to study how payoff consequences of trust and trustworthiness affect reciprocity. According to the results for our modified Investment Game, trustees reward trust more when trust is more efficient but do not adjust rewards when the efficiency of rewarding is varied. Furthermore, higher deterministic benefits result in higher levels of reciprocity for all trust levels, whereas an uncertain environment diminishes reciprocity.
A trust-based security enforcement in disruption-tolerant networks
2017
We propose an approach to enforce security in disruption- and delay-tolerant networks (DTNs) where long delays, high packet drop rates, unavailability of central trusted entity etc. make traditional approaches unfeasible. We use trust model based on subjective logic to continuously evaluate trustworthiness of security credentials issued in distributed manner by network participants to deal with absence of centralised trusted authorities.